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Published By: Dell EMC EMEA     Published Date: Mar 29, 2019
Mientras las diversas organizaciones buscan implementar estrategias impulsadas por los datos, el ordenador personal en todas sus variantes sigue siendo la herramienta de productividad clave para el personal. Los líderes de TI deben orientar la gestión de los PC durante todo su ciclo de vida para que los usuarios trabajen de la manera más eficaz. En la actualidad, los líderes de TI abordan el ciclo de vida de los PC en un ciclo continuo, desde el control hasta la transformación. El control está orientado hacia la optimización, mientras que la transformación se centra en el impacto de la tecnología en el negocio. Descargue este documento técnico para obtener más información acerca de las soluciones Dell con tecnología Intel®.
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Dell EMC EMEA
Published By: SAS     Published Date: Mar 20, 2019
Welcome to the results of our study about analytics and analytics platforms. Our latest research indicates that the use of analytics continues to evolve in most organizations, and that many organizations are on the path to using analytics strategically.
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SAS
Published By: SAS     Published Date: Mar 20, 2019
One of the best ways to learn is from your peers. How do they drive innovation? What are their challenges and business problems? And what technology and processes are they using to solve them? We’re all partners in this analytics journey. Sharing our experiences is how we learn, grow and find a better way. In this ebook, you’ll meet fellow CIOs and technology innovators. Through their stories, you’ll see how organizations of all sizes, all over the globe, encounter many of the same daily challenges. Most importantly, you’ll learn how they’re successfully overcoming them.
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SAS
Published By: SAS     Published Date: Mar 20, 2019
What’s on the chief data and analytics officer’s agenda? Defining and driving the data and analytics strategy for the entire organization. Ensuring information reliability. Empowering data-driven decisions across all lines of business. Wringing every last bit of value out of the data. And that’s just Monday. The challenges are many, but so are the opportunities. This e-book is full of resources to help you launch successful data analytics projects, improve data prep and go beyond conventional data governance. Read on to help your organization become truly data-driven with best practices from TDWI, see what an open approach to analytics did for Cox Automotive and Cleveland Clinic, and find out how the latest advances in AI are revolutionizing operations at Volvo Trucks and Mack Trucks.
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SAS
Published By: SAS     Published Date: Mar 20, 2019
Seeing value from analytics and emerging technologies such as AI begins with trust in the data. That trust relies on how data is collected, shared, protected and used. The annual Data and Analytics Global Executive Study with MIT Sloan Management Review looks at how 2,400 global business leaders make decisions based on analytics insights – and what steps are needed to get trustworthy data.
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SAS
Published By: SAS     Published Date: Mar 20, 2019
In today’s crowded analytics marketplace, who can you trust? What’s needed to deliver on the promise of transforming data into real value? And what do CIOs need to cost-effectively and successfully lead their organizations through changing technologies? For an organization to experiment with (and ultimately deploy) analytics, the responsibility falls squarely on the shoulders of IT. IT must provide secure access to lots of high-quality data, a friendly environment for experimentation and discovery, and a method for rapidly deploying and governing models. SAS can support an organization's journey toward becoming a data- and analytics-driven organization. We can help unlock the value by enabling with choices that make sense. Plus, we can show organizations how to get the most out of technology investments.
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SAS
Published By: Hitachi Vantara     Published Date: Mar 08, 2019
Finding the right data protection and recovery solution for complex enterprise infrastructures is a formidable challenge. Traditional backup and recovery solutions cannot keep up with or meet today’s business-critical requirements. Read this white paper to learn smarter approaches to data protection and recovery. See how to radically improve key performance metrics – including business continuity – as well as backup windows, operational recovery and disaster recovery.
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Hitachi Vantara
Published By: Hitachi Vantara     Published Date: Mar 08, 2019
Now is the time to take a smarter approach to data protection an recovery. Finding the right data protection and recovery solution for complex enterprise infrastructures is a formidable challenge. Traditional backup and recovery solutions cannot keep up with or meet today’s business-critical requirements. Read this white paper to learn how to radically improve key performance metrics – including business continuity – as well as backup windows, operational recovery and disaster recovery.
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Hitachi Vantara
Published By: Red Hat     Published Date: Feb 25, 2019
En este informe de analistas de IDC, descubrirá el desafío que supone para los clientes el hecho de encontrar el equilibrio entre la inversión en los centros de datos existentes y la adopción de técnicas de implementación y desarrollo de las nuevas tecnologías. IDC también analiza cómo, mediante la estandarización y la modernización, las empresas pueden optimizar sus operaciones, experimentar mejoras considerables en la productividad de los desarrolladores y la agilidad operativa, así como reducir los costos de gestión del ciclo de vida. Todo ello gracias a una infraestructura que admite las cargas de trabajo existentes y futuras.
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Red Hat
Published By: Group M_IBM Q119     Published Date: Feb 22, 2019
Society simply must change the way it serves its most vulnerable members. Service delivery models are outdated and constrained by budgets, organizational structures and legislation. Citizens aren’t getting what they need to become more self-sufficient and recover from hard times or significant events such as disasters. Government isn’t keeping up with the demand generated by the complex times we live in and agencies are stressed to the breaking point by current service expectations. Something different must be done to generate better outcomes. This action requires better engagement between government and citizens which can lead to more self-reliant individuals and lower demands and costs on government. In California, one county is tackling this challenge head on and has found a better way to serve their citizens.
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Group M_IBM Q119
Published By: SAS     Published Date: Feb 21, 2019
Las autoridades fiscales tienen dificultades para seleccionar qué contribuyentes son extremadamente incumplidores. SAS sobresale en este tipo de análisis y le ayuda a priorizar el trabajo a la vez que le recomienda la acción más rentable para cada caso.
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SAS
Published By: Dell EMC     Published Date: Feb 14, 2019
Disaster recovery and long term retention (LTR) of data can be challenging for mid-sized organizations. Keeping a secondary site up for disaster recovery can be expensive and dealing with tape for LTR can be slow and costly. IDPA DD4400 enables mid-size organizations to take advantage of clould efficiencies for data protection with cloud disaster recovery and long term retention. Download this summary from Dell and Intel® to learn more. Intel Inside®. Powerful Productivity Outside.
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Dell EMC
Published By: CloudHealth by VMware     Published Date: Feb 13, 2019
While cost is often cited as the reason why people move to the cloud, it's not always that simple. Many organizations have noticed cloud bills 2-3x higher than expectations, when not managed properly. Have you achieved the savings you expected? Learn 10 ways you can reduce your spend in AWS, including: -Terminate Zombie Assets -Rightsize EC2 Instances & EBS Volumes -Upgrade instances to the latest generation -Delete Disassociated Elastic IP Addresses Check out this eBook to find out how you can better manage your costs through pro-tips from cloud experts.
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cloud management, amazon web services, multicloud management, amazon ec2
    
CloudHealth by VMware
Published By: UPS Capital     Published Date: Feb 13, 2019
Commerce today involves an increasingly complicated supply chain ecosystem. Companies rely on suppliers and buyers across the globe, most of whom they’ve never met. They use multiple carriers and modes of transportation, across international borders, with different languages, currencies and laws. This ever-changing landscape means that companies of all sizes must be more diligent than ever when it comes to managing their supply chain — and their risk. In addition, e-commerce has revolutionized purchase behaviors, creating loftier customer expectations, and putting increased pressure on sellers to find new ways to meet those needs. Global networks and tight time constraints can amplify the impact from unpredictable events, like theft, damage, weather and natural disasters. This puts even more pressure on a company’s supply chain, and its bottom line.
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UPS Capital
Published By: Genesys     Published Date: Feb 08, 2019
Gracias a la madurez de las plataformas en la nube, hoy las empresas pueden migrar a la nube con total confianza para lograr más agilidad, escalabilidad y menores costos. ¿Cómo puede obtener su empresa estos beneficios? ¿Qué pasos se necesitan para iniciar la inevitable migración a la nube? Escoger al partner correcto garantizará el éxito en la nube. ¿Sabe cómo encontrar al partner que lo ayudará en la migración? Este eBook presenta diez factores clave para tener en cuenta a la hora de migrar a un contact center en la nube. Tener una idea clara de los requerimientos del negocio, de las capacidades de su potencial partner y de la adecuación cultural le proporcionará grandes beneficios y lo ayudará a cumplir sus objetivos en el largo plazo.
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Genesys
Published By: Workday Spain     Published Date: Feb 04, 2019
"Aunque muchas empresas todavía no saben exactamente qué significa para ellas la transformación digital, no cabe duda de que los CIO tienen una oportunidad perfecta para liderar la innovación en sus organizaciones. En este informe se analiza la transformación digital con la lupa del CIO para definir lo que significa y explorar los pasos para lograrla. Lea el informe para acceder a insights de CIO en activo y con otros que ya no desempeñan este puesto, académicos, expertos del sector y otras personas que han sido testigos de la transformación digital y saben cuáles son los ingredientes que componen la receta del éxito."
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Workday Spain
Published By: Workday Spain     Published Date: Feb 04, 2019
Las empresas medianas con limitaciones de presupuesto pueden optimizar el uso de su software de recursos humanos con tecnología cloud moderna. Gracias a las innovaciones de la tecnología cloud, las empresas pequeñas disponen de una alternativa útil para continuar su desarrollo y mantener su competitividad. Descargue el documento técnico para averiguar cómo puede conseguirlo.
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workday, workforce technology, digital strategy
    
Workday Spain
Published By: Workday Spain     Published Date: Feb 04, 2019
En esta repetición del vídeo del webinar del Argyle Executive Forum, ejecutivos de RRHH de empresas líderes de distintos sectores ofrecen insights y recomendaciones de expertos para desarrollar una estrategia de analytics y establecer una estructura de datos.
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workday, workforce technology, digital strategy
    
Workday Spain
Published By: Rackspace     Published Date: Feb 01, 2019
Rackspace Quick Start for Google Cloud Platform helps enterprises expedite their migration to Google Cloud using proven design, automation, and migration methodologies—all executed by Rackspace experts who have deployed more than a million applications into the cloud. By partnering with your company’s cross-functional leaders, our professional adoption team will fast-track your journey to the cloud—typically moving your first application(s) to the cloud within the first few weeks of the program. This annual review includes an assistance with a disaster recovery (DR) simulation, audit of patch levels, and upl eveling the deployment tools to ensure they align with the infrastructure that may have evolved since deployment.
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Rackspace
Published By: SAS     Published Date: Jan 30, 2019
Machine learning systems don’t just extract insights from the data they are fed, as traditional analytics do. They actually change the underlying algorithm based on what they learn from the data. So the “garbage in, garbage out” truism that applies to all analytic pursuits is truer than ever. Few companies are already using AI, but 72 percent of business leaders responding to a PWC survey say it will be fundamental in the future. Now is the time for executives, particularly the chief data officer, to decide on data management strategy, technology and best practices that will be essential for continued success.
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SAS
Published By: SAS     Published Date: Jan 04, 2019
How can you open your analytics program to all types of programming languages and all levels of users? And how can you ensure consistency across your models and your resulting actions no matter where they initiate in the company? With today’s analytics technologies, the conversation about open analytics and commerical analytics is no longer an either/or discussion. You can now combine the benefits of SAS and open source analytics technology systems within your organization. As we think about the entire analytics life cycle, it’s important to consider data preparation, deployment, performance, scalability and governance, in addition to algorithms. Within that cycle, there’s a role for open source and commercial analytics. For example, machine learning algorithms can be developed in SAS or Python, then deployed in real-time data streams within SAS Event Stream Processing, while also integrating with open systems through Java and C APIs, RESTful web services, Apache Kafka, HDFS and more.
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SAS
Published By: SAS     Published Date: Jan 04, 2019
As the pace of business continues to accelerate, forward-looking organizations are beginning to realize that it is not enough to analyze their data; they must also take action on it. To do this, more businesses are beginning to systematically operationalize their analytics as part of a business process. Operationalizing and embedding analytics is about integrating actionable insights into systems and business processes used to make decisions. These systems might be automated or provide manual, actionable insights. Analytics are currently being embedded into dashboards, applications, devices, systems, and databases. Examples run from simple to complex and organizations are at different stages of operational deployment. Newer examples of operational analytics include support for logistics, customer call centers, fraud detection, and recommendation engines to name just a few. Embedding analytics is certainly not new but has been gaining more attention recently as data volumes and the freq
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SAS
Published By: Zendesk     Published Date: Jan 04, 2019
Seus clientes eles entendem mais de tecnologia do que nunca e preferem a abordagem "faça você mesmo" para resolver seus problemas e responder às suas próprias dúvidas. Anos de pesquisas feitas pelo ICMI confirmaram que os clientes preferem resolver seus problemas por conta própria e usando seus canais favoritos. Além disso, os clientes só procuram interações diretas quando esgotam todas as opções de autoatendimento. Essa informação se baseia em dados da American Express, que descobriu que 48% dos consumidores preferem falar com um representante do atendimento ao cliente para lidar com problemas complexos, mas apenas 16% preferem esse mesmo contato para resolver problemas simples. O objetivo desse documento é simples: queremos ajudá-lo a criar uma base de conhecimento, uma comunidade e um portal do cliente completos. E você pode fazer tudo isso usando a Central de Ajuda do Zendesk Guide.
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Zendesk
Published By: Zendesk     Published Date: Jan 04, 2019
Não importa qual o tipo ou o horário de operação da sua empresa: sua porta está sempre aberta. Atualmente, os clientes fazem perguntas a qualquer hora do dia ou da noite e esperam ser respondidos (desde que não demore muito). Isso representa um desafio para a maioria das empresas: como antecipar os canais que o cliente vai querer ou dos quais vai precisar? E como determinar se esses canais serão eficientes para a sua organização? A resposta simples é: sim, você precisa. E este guia vai explorar exatamente isso. Os clientes querem entrar em contato com as empresas de várias formas e esperam que cada interação com a marca seja consistente com as conversas que teve antes e as que terá depois. Aprenda como com a solução omnichannel do Zendesk.
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Zendesk
Published By: Zendesk     Published Date: Jan 04, 2019
No mercado mundial de softwares de suporte ao cliente, a Zendesk mais uma vez é reconhecida como líder no Quadrante Mágico do Gartner de 2018 para Centros de Relacionamento com Clientes de CRM. Todos os anos, o Gartner realiza uma análise minuciosa dos prestadores de serviços no setor de aplicativos de atendimento e suporte ao cliente. O relatório do Quadrante Mágico do Gartner para Centros de Relacionamento com Clientes de CRM oferece informações valiosas para líderes de empresas em busca de soluções tecnológicas para interagir e engajar seus clientes. Novamente, a Zendesk pode ser encontrada no relatório de 2018 no quadrante Líder, que consideramos um reflexo do sucesso de nossos 125.000 clientes, incluindo empresas como Airbnb, Tesco e a Universidade do Tennessee. O ano passado incluiu um número de marcos significativos para nós, incluindo o lançamento de recursos de inteligência artificial aprimorados para autoatendimento, com uma taxa de execução que ultrapassou US$ 500 milhões
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Zendesk
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