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Published By: TIBCO Software APAC     Published Date: Aug 15, 2018
Expanding analytic capabilities are critical to digitizing the business, optimizing costs, accelerating innovation, and surviving digital disruption Historically, manufacturers were almost solely focused on reducing costs by applying automation and analytics to engineering, R&D, manufacturing operations, and quality organizations. Even though the strategies used within these areas are still needed, they are not sufficient to ensure business survival and continuity in the age of Industry 4.0 and the IoT. Today, it is paramount that smart manufacturers broaden their scope because disruptive innovations in data acquisition, storage, and analytics technology have enabled an entirely new degree of automation and virtualization, promising a complete 360-degree high-fidelity virtual data-driven integrated views of all operations—from suppliers and supply chains, through equipment, processes, and manufacturing practices, to final product testing and customer satisfaction. Download this paper
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TIBCO Software APAC
Published By: Dell PC Lifecycle     Published Date: Aug 14, 2018
IT-Transformation ist ein Konzept, das heute noch stärker als vor 12 Monaten bei Unternehmen angekommen ist. Obwohl es nicht gleichbedeutend mit digitaler Transformation ist, sind die beiden Konzepte grundlegend miteinander verknüpft, da eine effektive digitale Transformation nicht ohne IT-Transformation erfolgen kann. Ein Unternehmen, das seine IT-Infrastruktur transformiert, ist nicht mehr von starren, manuellen, isolierten Legacy-Technologien abhängig. Es verzeichnet eine Steigerung der IT-Betriebsgeschwindigkeit, Effizienz, Skalierbarkeit und Wirtschaftlichkeit: Aufgaben werden automatisiert, Prozesse rationalisiert und Ressourcen freigesetzt. Diese IT-Verbesserungen unterstützen eine umfangreichere digitale Transformation, mit der das Unternehmen in der heutigen digitalen Wirtschaft bestehen kann. Es übertrifft seine Mitbewerber in Sachen Innovation, Vordenken und Geschwindigkeit und wird letztendlich selbst Disruptor statt Leidtragender.
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Dell PC Lifecycle
Published By: Dell PC Lifecycle     Published Date: Aug 14, 2018
IT-Transformation ist ein Konzept, das heute noch stärker als vor 12 Monaten bei Unternehmen angekommen ist. Obwohl es nicht gleichbedeutend mit digitaler Transformation ist, sind die beiden Konzepte grundlegend miteinander verknüpft, da eine effektive digitale Transformation nicht ohne IT-Transformation erfolgen kann. Ein Unternehmen, das seine IT-Infrastruktur transformiert, ist nicht mehr von starren, manuellen, isolierten Legacy-Technologien abhängig. Es verzeichnet eine Steigerung der IT-Betriebsgeschwindigkeit, Effizienz, Skalierbarkeit und Wirtschaftlichkeit: Aufgaben werden automatisiert, Prozesse rationalisiert und Ressourcen freigesetzt. Diese IT-Verbesserungen unterstützen eine umfangreichere digitale Transformation, mit der das Unternehmen in der heutigen digitalen Wirtschaft bestehen kann. Es übertrifft seine Mitbewerber in Sachen Innovation, Vordenken und Geschwindigkeit und wird letztendlich selbst Disruptor statt Leidtragender.
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Dell PC Lifecycle
Published By: TIBCO Software APAC     Published Date: Aug 14, 2018
Increasing your non-interest revenues without increasing customer fees that ultimately drive customers away can be a challenge. The digital economy is opening up new ways to drive additional revenue from existing customers. The same technical innovations are also opening up new ways to communicate with customers about both digital and traditional offerings. But that results in customers becoming overwhelmed with advertising and marketing messages. They are forced to decide upfront who is providing relevant information and who to completely ignore. Ultimately, it comes down to trust. Customers consider generic messages to be spam and learn to filter them out, even if they come from a known vendor. Over the long run, these types of marketing campaigns not only see diminishing returns, they can even damage your long-term relationship with customers and decrease revenues. Micro-marketing overcomes the noise that traditional spam-marketing creates and establishes news levels of trust betwee
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TIBCO Software APAC
Published By: SafetyCulture     Published Date: Aug 14, 2018
Consistency and customer experience are key to quality and profitability in retail. Manual reporting processes can be unwieldy and time-consuming, but bringing together all compliance procedures under one digital platform means fast, consistent and easy-to-access performance data. Using real-time insights into best practice improves the reporting of quality control, stock loss prevention, inspection processes, logistics and more – saving time, increasing efficiency and boosting customer satisfaction. Benefits include better branding through monitoring rollouts with uploaded photos and videos, protection against shrinkage through improved inspection processes and audits, and clearer visibility of issues which means a speedier response.
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SafetyCulture
Published By: TIBCO Software APAC     Published Date: Aug 13, 2018
Maintaining a competitive edge today means building a Digital Enterprise capable of taking full advantage of social, mobile, web, cloud, “things,” (sensors and devices), and analytics technologies. Among the terms used to describe this business transition is “the API Economy,” an economy in which APIs are no longer just an IT concern, but the underpinnings of new revenue streams and new business models that are disrupting entire industries. Read this paper to learn about: New, modern applications being built for the enterprise Application ecosystems and extending the value of your company in the API Economy Two ways to integrate devices in the Internet of Things The microservices approach to application development The role of API management in the digital enterprise
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TIBCO Software APAC
Published By: AWS - ROI DNA     Published Date: Aug 09, 2018
In today's data -driven digital environment, companies are collecting, transforming and connecting data in innovative and meaningful ways. A robust information and data management solution enables you to leverage the power of your data, exploring and uncovering insights in documents, images and audio across billions of inputs and existing data assets.
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AWS - ROI DNA
Published By: Moxie     Published Date: Aug 08, 2018
Achieve your goals by successfully mapping common sources of customer struggle to the right engagement opportunities. With ever changing customer expectations and behaviors in the new Guided Economy, a Large National Insurance provider decided to build a competitive advantage to: improve customer experience boost engagement escalate lead acquisition increase conversion across digital platforms By mapping struggle to engagements, digital channels are used to help customers select the right products, complete web forms, or become new customers.
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customer, opportunities, engagement, planner, digital templates, insurance, financial services, banking
    
Moxie
Published By: DocuSign UK     Published Date: Aug 08, 2018
"In today’s competitive environment, it’s more important than ever to find innovative ways to grow your business. Studies show that adopting a digital mindset is a key requirement to ensure this growth: Companies that engage in digital transformation (DX) are disrupting their industries and gaining competitive advantage. Whether you are just starting your journey or an expert and want to do more, this eBook will outline four key areas of DX that will help you grow your business."
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DocuSign UK
Published By: DocuSign UK     Published Date: Aug 08, 2018
"Many financial services firms have automated the vast majority of key processes and customer experiences. However, the “last mile” of most transactions – completing the agreement– far too often relies on the same inefficient pen-and-paper processes of yesteryear. Digitising agreements using DocuSign lets you keep processes digital from end to end. Completing transactions no longer requires documents to be printed and shipped, and re-keyed on the back end. Read the whitepaper to learn how leading financial services organisations use straight-through processing by automating the last mile of business transactions to: - Speed processes by 80% or more, often going from days or weeks to just minutes - Reduce NIGO by anywhere from 55% to 93% - Achieve a 300% average ROI "
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DocuSign UK
Published By: DocuSign UK     Published Date: Aug 08, 2018
"The General Data Protection Regulation (GDPR) is one example of the evolving regulatory landscape in the digital age. Since the European Union (EU) adopted the regulation in 2016, DocuSign has been investing to be compliant across its entire business, building upon our foundation and history of commitment to privacy. The conception of the GDPR undoubtedly introduced a number of compliance challenges for businesses to address around data privacy and protection. It also presented an opportunity for businesses to build trust with their stakeholders by reconnecting with the people they serve. This eBook details DocuSign’s approach to meeting GDPR’s obligations that went into effect on 25th May 2018, for companies conducting business in the EU, and the features and benefits that can be gained from using the DocuSign solution to fulfil certain areas of the GDPR."
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DocuSign UK
Published By: Dell Server     Published Date: Aug 07, 2018
Today’s digital businesses are managed using critical business analyses that provide far greater insight into the business and how to maximize results. However, these high-value applications that use the latest software tools demand far more from IT infrastructure, as they utilize an order of magnitude more data and demand more compute resources than legacy applications. Legacy systems are no longer capable of meeting the present and future needs of the organization.
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Dell Server
Published By: BlackLine     Published Date: Aug 06, 2018
The biotechnology and pharmaceutical industry is among the most heavily regulated industries in the world, challenged by evolving regulations, complex compliance requirements and close regulatory scrutiny. At the same time, companies must address the market pressures of globalization, the use of predictive data analytics and digital technologies, and the industry’s ongoing consolidation. In this challenging environment, confidence in internal controls is crucial. To ensure the integrity of transactional data, biotechnology and pharmaceutical companies must have visibility into the underlying details. No industry spends more capital—literally billions of dollars—on drug research and development annually. Yet, the risk of product failure exists at every stage of the drug lifecycle process. From an accounting and reporting standpoint, companies must have proper accounting software, procedures and controls in place to manage their financial data, and realtime visibility into this informat
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BlackLine
Published By: Dell EMC & Intel     Published Date: Aug 03, 2018
Digital transformation has become a business imperative as most aspects of economic engagement have become digital. Around the globe, businesses and government agencies are re-engineering their technology infrastructures to keep pace with customer demands, spur innovation and stay competitive in an ever-evolving digital economy. A recent PwC survey noted that 45 percent of business and IT executives across 51 countries identified growing revenue via digital transformation as a top priority1. Success in this fast-paced digital landscape requires businesses to transform their IT infrastructures to achieve new levels of flexibility and responsiveness. At the same time, business leaders must find a balance between funding core aspects of the business while investing in new business and technology innovations needed to compete in today’s dynamic environment. Hyper-Converged Infrastructure (HCI) systems bundle multiple technology components together into single systems, enabling IT departmen
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Dell EMC & Intel
Published By: Dell EMC & Intel     Published Date: Aug 03, 2018
Technology is quickly moving to the forefront of business priorities as organizations undertake digital and IT transformation projects that enable strategic differentiation in a world where users leverage applications and data in new ways. Organizations in all industries must better align with changing customer preferences to avoid being disrupted by a new crop of nimble competitors. Technology will increasingly determine how businesses define and distinguish themselves in the market. IDC has noted that most organizations were not born digital but instead have legacy business processes, applications, and infrastructure that require modernization and automation. As a result, businesses must embark on an IT transformation initiative to modernize and automate their legacy infrastructure to prime themselves to achieve their digital business goals and initiatives.
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Dell EMC & Intel
Published By: Microsoft     Published Date: Jul 20, 2018
Although AI research has been ongoing for decades, the past few years have seen a leap in practical innovations, catalyzed by vast amounts of digital data, online services, and enormous computing power. As a result, technologies such as natural-language understanding, sentiment analysis, speech recognition, image understanding, and machine learning have become accurate enough to power applications across a broad range of industries.
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Microsoft
Published By: Microsoft     Published Date: Jul 20, 2018
For sales organizations, customer engagement is about more than touchpoints—it’s about everything that happens in between personal and digital encounters. Customer engagement requires an organization-wide commitment to creating meaningful connections, building relationships, and nurturing those relationships to establish trust and keep your brand top-ofmind. “The realignment of, or new investment in, technology and business models to more effectively engage digital customers at every touchpoint in the customer experience lifecycle.” - Altimeter Group The realignment of, or new investment in, technology and business models to more effectively engage digital customers at every touchpoint in the customer experience lifecycle. - Altimeter Group Customer engagement drives every interaction, every process, and every decision—and it’s the key to driving sales. In fact, respondents from a May 2016 Microsoft survey of sales leaders across multiple industries ranked customer engagement the #1 dr
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Microsoft
Published By: Microsoft     Published Date: Jul 20, 2018
EXPECTATIONS FOR CUSTOMER SERVICE CONTINUE TO RISE AROUND THE GLOBE Customers expect more from brands when it comes to convenience, resolution times, and agent expertise. Evolving customer preferences are tightly linked to innovations in digital technology, and brands must embrace both in order to keep pace with heightened expectations. The good news is that brands that can deliver on expectations are rewarded with higher rates of customer retention and loyalty. The Microsoft 2017 State of Global Customer Service survey polled 5,000 people from Brazil, Germany, Japan, the United Kingdom and the United States. We continue to find commonalities along with distinct differences between locals. And though people in all age groups are embracing new digital trends, millennials especially are shaping the way brands need to think about the future of customer service engagement. Regardless of industry, service organizations are a customer engagement focal point for brands around the world. Our r
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Microsoft
Published By: Here Technologies     Published Date: Jul 19, 2018
Advertisers have made great strides in understanding consumers’ digital journeys. But in order to truly map the steps of the consumer – including bridging the journeys between digital and physical worlds – you need advanced location-enabled intelligence. Find out how precise real-world geometry gives you the context you require to create personalized consumer experiences with the HERE and Location-Based Marketing Association (LBMA) white paper. HERE Technologies gives you the location context you need to make sense of your dynamic user data. Mapping consumer movements to real-world elements such as points of interest, retailers and their building shapes allows you to observe consumer journeys to within meters, and deliver more timely, accurate campaign messages.
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Here Technologies
Published By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
" Aberdeen research has shown that when organizatins harneess the power of Flash, they are able to more effectively implement a digital transformation, build hybrid infrastructures, and gain increased agility and competitive advantage. In this eBook, we’ll explore how leading businesses can better their future with flash arrays that are Predictive, Cloud-Ready, and Timeles.. "
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
Applications are the engines that drive today’s digital businesses. When the infrastructure that powers those applications is difficult to administer, or fails, businesses and their IT organizations are severely impacted. Traditionally, IT assumed much of the responsibility to ensure availability and performance. In the digital era, however, the industry needs to evolve and reset the requirements on vendors. HPE Nimble Storage has broken away from convention and transformed how storage is managed and supported with the HPE InfoSight predictive analytics platform. HPE engaged ESG to conduct a quantitative survey of the HPE Nimble Storage installed base, as well as non-HPE Nimble Storage customers, to better assess how HPE InfoSight positively impacts customer environments. Both HPE InfoSight telemetry data and ESG’s quantitative survey data show that the benefit delivered to HPE Nimble Storage customers is significant, driving: • 79% lower IT operational expenses. • 73% fewer trouble ti
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
"Customers in the midst of digital transformation look first to the public cloud when seeking dramatic simplification, cost, utilization and flexibility advantages for their new application workloads. But using public cloud comes with its own challenges. It’s not always possible or practical for enterprises to retire their traditional, on-premises enterprise system still running the company’s most mission- critical workloads. Hybrid IT – a balanced combination of traditional infrastructure, private cloud and public cloud – is the answer. But a true hybrid IT deployment must go well beyond the current generation of hybrid cloud systems, where the on-premises and off-premises worlds have largely remained siloed and still have to be independently managed. This paper seeks to answer how to bring those siloes together by identifying eight essentials that must be met to achieve the ideal hybrid IT implementation."
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
" Aberdeem research has shown that when organizatins harneess the power of Flash, they are able to more effectively implement a digital transformation, build hybrid infrastructures, and gain increased agility and competitive advantage. In this eBook, we’ll explore how leading businesses can better their future with flash arrays that are Predictive, Cloud-Ready, and Timeles.. "
Tags : 
    
Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
Applications are the engines that drive today’s digital businesses. When the infrastructure that powers those applications is difficult to administer, or fails, businesses and their IT organizations are severely impacted. Traditionally, IT assumed much of the responsibility to ensure availability and performance. In the digital era, however, the industry needs to evolve and reset the requirements on vendors. HPE Nimble Storage has broken away from convention and transformed how storage is managed and supported with the HPE InfoSight predictive analytics platform. HPE engaged ESG to conduct a quantitative survey of the HPE Nimble Storage installed base, as well as non-HPE Nimble Storage customers, to better assess how HPE InfoSight positively impacts customer environments. Both HPE InfoSight telemetry data and ESG’s quantitative survey data show that the benefit delivered to HPE Nimble Storage customers is significant, driving: • 79% lower IT operational expenses. • 73% fewer trouble ti
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Hewlett Packard Enterprise
Published By: KPMG     Published Date: Jul 18, 2018
The 2018 Harvey Nash/KPMG CIO Survey – the largest IT leadership survey in the world – shows how CIOs are benefiting from bigger budgets and headcount growth, following years of focus on cutting costs. Read this report to find out: • what’s driving the growth in IT budgets • why CIOS must adapt the way they control technology in the business • where CIOs are focusing digital strategies to gain competitive advantage • what new technologies organisations are prioritising for investment • how smart CIO are managing their resources to get the skills they need. Download the report now:
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KPMG
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