workforce management

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Published By: Kronos     Published Date: Jul 26, 2017
Changing workforce demographics are creating skills gaps and putting pressure on employers to source top talent. Learn how human capital management technology tools could be the key to stronger recruiting and hiring.
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skill gaps, human capital management, recruiting, hiring, workforce demographics
    
Kronos
Published By: Kronos     Published Date: Jul 26, 2017
Employees and managers face challenges and pressures each day that make work unnecessarily complex and unproductive. This complexity can stand in the way of achieving business goals and prevent employees from delivering the value they want to bring to the workplace. This Coleman Parkes and Workforce Institute at Kronos report highlights key findings and discusses the roles leadership, technology, and talent management play in optimizing workforce engagement for sustained competitive advantage. Learn about the challenges, opportunities, and costs of employee engagement — or lack thereof — in organizations today, and how small changes can go a long way toward engaging employees and ultimately drive business success.
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efficiency, employee engagement, leadership, talent management, workforce
    
Kronos
Published By: Kronos     Published Date: Jul 26, 2017
It’s time to think more strategically about your entire workforce. Learn the benefits of a unified approach to HCM and workforce management. In today’s competitive and rapidly changing business environment, sustained success requires a total HCM strategy that focuses on managing, engaging, and retaining your entire workforce — both hourly and salaried employees alike. It also requires a single, unified technology platform that enables managers to successfully execute on that holistic strategy for improved operational efficiency, higher employee engagement, and better business outcomes.
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workforce, unified technology, operational efficiency, employee engagement, better business outcomes
    
Kronos
Published By: Kronos     Published Date: Jul 26, 2017
When it comes to time, there never seems to be enough. Just ask any payroll professional. Time constraints are nothing new, but what is new is how payroll professionals are tackling the challenge. They are discovering how to strategically leverage today’s best-of-breed human capital management (HCM) technology to better manage the expectations and demands placed on today’s payroll teams to achieve greater business results. By investing in an HCM solution as an integral part of their workforce management strategy, businesses can align and create efficiencies within three core areas of payroll — compliance, processes, and data visibility. This will free up time for an already over-burdened payroll team that can add value, deliver on actionable real-time data, and execute on company-driven projects that can impact organizational goals and improve bottom-line results.
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payroll, human capital management, workforce management, compliance, processes, data visibility
    
Kronos
Published By: Halogen Software     Published Date: May 06, 2011
Halogen Software's industry leading talent management suite makes it easy to align your workforce, improve productivity, reduce costs and develop human capital as a competitive advantage.
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halogen software, strategic talent management solution, workforce alignment, productivity, human capital management, free trial offer
    
Halogen Software
Published By: Kronos Incorporated     Published Date: Jan 23, 2013
Join Mollie Lombardi, Vice President of Aberdeen Group's Human Capital Management practice as she shares the latest research findings on how workforce management solutions can help the SMB improve productivity and business results.
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it trends, big data, workforce management, cloud, cloud computing, hrms, small business, hris, smb, time & attendance, timekeeping, scheduling, automation, best-in-class, timekeepers, human resources
    
Kronos Incorporated
Published By: Kronos Incorporated     Published Date: Jan 23, 2013
For High-Performing Organizations, Time and Attendance Is More Than Just Tracking and Automating Timesheets
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it trends, big data, workforce management, cloud, cloud computing, hrms, small business, hris, smb, time & attendance, timekeeping, scheduling, automation, best-in-class, timekeepers, human resources
    
Kronos Incorporated
Published By: Kronos Incorporated     Published Date: May 01, 2013
Kronos commissioned IDC to conduct an independent ROI analysis of its InTouch time clock. InTouch, in addition to time capture, allows employees to check their hours, schedules, and time-off balances and to request time off right on the device. Download this paper to learn more.
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idc, workforce management, kronos, human resources, workforce management systems, time & attendance, timekeeping
    
Kronos Incorporated
Published By: Success Factors     Published Date: Oct 07, 2014
Few things matter more to business success than human capital. The right mix of people, skills, and culture can create competitive advantage for companies, reshape industries, and drive prosperity across regions. As a new generation joins the labor market and employment options evolve in an increasingly global and knowledge-based economy, effective workforce management is a strategic imperative. Opportunities abound in this new environment, for both employers and employees—but so do risks.
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successfactors, talent, human capital, labor market, employment, employees, employers, knowledge based economy, effective workplace management, human resources
    
Success Factors
Published By: Skillsoft     Published Date: Oct 20, 2015
SumTotal Systems, a Skillsoft company, delivers the SumTotal Work suite of solutions that provides time and attendance, scheduling, absence and leave management, and payroll data processing.
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skillsoft, sumtotal, workforce management, wfm data, payroll processing, human capital management, human resources
    
Skillsoft
Published By: Jive Software     Published Date: Feb 24, 2014
Providing healthcare is a global, multi-level proposition that transcends single providers. The stakeholders in Cerner’s world are not only clinicians, hospitals, and medical device partners but another whole world of consultants, researchers, and industry experts. Cerner leverages Jive Social Business Software to address a number of their key social business imperatives, including accelerating innovation and providing community-based support. They put Jive to work not only to make their own business operations more productive but to connect priorities and people outside of Cerner to solve broad healthcare issues for the greater good.
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jive, cerner, healthcare technology, social business software, collaboration, social networking platform, software solutions, workforce management, human resources
    
Jive Software
Published By: Jive Software     Published Date: Feb 24, 2014
How can human resources partner with IT to drive communication and knowledge-sharing while supporting business objectives? In today’s distributed workforce HR can embrace social business, taking the lead in defining new HR practices to support the changing workplace landscape and foster innovation and integrated employee networks.
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jive, gigaom research, human resources, human resource technology, distributed workforce, social business, workforce management, workplace management, productivity, social software solutions
    
Jive Software
Published By: Jive Software     Published Date: Feb 24, 2014
As of January 2011 there were 600 million Facebook users and 200 million Twitter users. Many millions use social services, from sharing photos via Instagram to sharing files via Box.net to via SlideShare. So how many of your employees use social media? A lot. That’s because social has become a normal tool used to manage and organize our lives. Social tools are flexible, efficient, effective and easy to adapt for personal and business uses.
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jive, social media, workplace, workforce, compliance, ediscovery, human resources, workflow, social applicants, productivity, it management
    
Jive Software
Published By: SumTotal, a Skillsoft Company     Published Date: Aug 24, 2015
Read this report to explore best practices of a workforce strategy.
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workforce solutions, workforce strategy, optimization, performance management, recruiting, payroll, sumtotal, human resources
    
SumTotal, a Skillsoft Company
Published By: SumTotal, a Skillsoft Company     Published Date: Aug 24, 2015
Download the complimentary guidebook and learn how your organization can achieve this kind of return through optimized scheduling, ensured compliance, improved productivity and real-time data analysis.
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sumtotal, workforce management, optimization, scheduling, compliance, productivity, data analysis, roi, human resources
    
SumTotal, a Skillsoft Company
Published By: American Express     Published Date: Jul 26, 2017
This report examines the hiring obstacles faced by medium-sized companies in five of the world’s biggest economies.
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amex, american express, talent management, hiring, global travel, workforce management, human resources, job placement
    
American Express
Published By: Interactive Intelligence     Published Date: Jan 10, 2011
Contact centers face a tall order: Deliver stellar service and real-time response to customers, and still get more out of the workforce without risking burnout and turnover. Lori Bocklund is president of Strategic Contact, and Rachel Wentink is the senior director of Product Management for Interactive Intelligence, and when they discuss how to optimize agent performance and offer outstanding service, it's worth reading.
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interactive intelligence, strategic contact, quality monitoring, wfm, workforce maangement
    
Interactive Intelligence
Published By: Interactive Intelligence     Published Date: Oct 03, 2011
To create a successful workforce management deployment, the first step is to evaluate your WFM product and determine how you'll use it along with the processes and best practices that support it. Next, consider how your ACD is configured, what type of forecasting and scheduling practices you'll use and goals for various metrics including schedule adherence. For more insights, read how to get the most out of workforce management.
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interactive intelligence, workforce management, acd, schedule, forecasting, wfm, processes, best practice
    
Interactive Intelligence
Published By: Interactive Intelligence     Published Date: Jan 17, 2014
Learn about how the expanding guidelines for compliance have changed and how compliance has never been more relevant within the Accounts Receivable Management (ARM) industry.
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compliance, cloud solutions, interactive intelligence, customer support, workforce management, data solution, customer experience
    
Interactive Intelligence
Published By: Interactive Intelligence     Published Date: Jan 17, 2014
Learn the performance “metrics that matter” for the contemporary contact center, as the definition of efficient customer service evolves.
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contact center, strategic planning, budgeting tools, customer experience, big data, budgeting tools, workforce management, data solution, planning solutions
    
Interactive Intelligence
Published By: Interactive Intelligence     Published Date: Jan 17, 2014
Learn the significant benefits of flexible cloud solutions and key criteria for selecting the right business partner.
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cloud solutions, interactive intelligence, flexible cloud, customer support, workforce management, data solution, customer experience
    
Interactive Intelligence
Published By: Interactive Intelligence     Published Date: Jan 17, 2014
Learn about how your contact centers are a world of innovative and intricate technology and how with the right analytical tools you can maximize your organization’s potential by optimizing your customer’s experience.
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planning tools, budgeting tools, strategy, cloud solutions, interactive intelligence, customer support, workforce management, data solution, customer experience
    
Interactive Intelligence
Published By: Interactive Intelligence     Published Date: Jan 17, 2014
Learn how technology can be the key to responding to the aging utility workforce and how the right system can increase overall operational efficiency.
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workforce, utility, labor force, employees, utilities, interactive intelligence, utility workforce, business process, process automation, new technologies, content management, human resources, aging employees, knowledge management
    
Interactive Intelligence
Published By: Interactive Intelligence     Published Date: Apr 23, 2014
Customer Experience (CX) and Net Promoter Score (NPS) are two of the benchmark measurements companies now use to gauge customer satisfaction. And to understand how budgetary decisions impact CX and NPS outcomes, companies are turning to advanced contact center technology for strategic planning and big data. But business requirements to manage these outcomes successfully must incorporate back-office operations as well as the contact center. Read why.
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contact center, contact center strategy, customer experience, optimization, strategic planning, budgeting tools, workforce management solutions, call center, contact communications, big data, business analytics
    
Interactive Intelligence
Published By: 6th Sense Analytics     Published Date: Sep 19, 2007
Offshore development has been embraced by the vast majority of commercial software vendors and enterprise application development groups. Why? Because a world flattened by globalization makes it possible to improve competitiveness by taking advantage of the easy exchange of low-cost, high-quality technical skills.
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offshore, offshoring, outsource, outsourcing, software, productivity, workforce, workforce management, globalization, 6th sense, 6th sense analytics
    
6th Sense Analytics
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