It is natural for an agency to want to focus on creativity and spend less time thinking about project management. Agencies that build a referable system to draw on when scoping, planning and estimating enjoy efficiencies that eliminate repeated work and unnecessary processes - ultimately preserving creative time and energy.
Over–servicing is a very real issue for agencies. As a business whose value is judged on the quality of service, it is all too easy for agencies to always want to go the extra mile for clients, both happy and unhappy.
Our research into the creative industry shows that while 75% of agency time is spent on client work, only 70% of that time is actually billed to clients.
In this eGuide, we will show you 4 ways to take more control and avoid over–servicing in your agency.
The intent of this document is to help customers who are interested in implementing security protection mechanisms in Software-Defined Networking (SDN) and Network Functions Virtualization (NFV) domains.
As flash costs continue to drop and new, flash-driven designs help to magnify the compelling economic advantages AFAs offer relative to HDD-based designs, mainstream adoption of AFAs —first for primary storage workloads and then ultimately for secondary storage workloads — will accelerate. Well-designed AFAs that still leverage legacy interfaces like SAS will be able to meet many performance requirements over the next year or two.
Those IT organisations that aim to best position themselves to handle future growth will want to look at next-generation AFA offerings, as the future is no longer flash-optimised architectures (implying that HDD design tenets had to be optimised around) —
it is flash-driven architectures.
Published By: Monetate
Published Date: Oct 05, 2018
So you’re thinking about personalisation.
Great. You’ve come to the right place. Your timing is good, too. FitForCommerce found that 71% of shoppers agree
personalisation makes it easier to find the products that they want to buy. And when products are easy to buy, you can sell
more of them.
But deciding you want to personalise the shopping experience for your customers is just the beginning. You also need an
agile software partner to help you deliver that experience, so you can quickly respond to changing customer behaviours
and preferences. To get the most value out of your potential software partner, we recommend you ask tough questions
to make sure your investment will help you meet your business goals. Here are our top nine questions to ask a potential
Published By: Bluecore
Published Date: Oct 23, 2018
If you’re not one of those retailers, you’re likely busy playing catch-up to them – and that’s not a position in which anyone wants to be.
Since eCommerce began, a small handful of leaders have set the pace. They’ve innovated quickly and delivered incredibly valuable and convenient shopping experiences. And in doing so, they shaped consumer expectations.
Take Amazon. Over a decade ago, the online giant seemingly rewrote the natural laws of retail by managing to deliver more, better, faster – all with unmatched accuracy and ease. Now, consumers expect an Amazon-like experience everywhere they shop, and anything else feels subpar.
Despite being knowledgeable about their industry and experienced in running their organizations, the majority of business users lack expertise in analytics and visualization techniques—but that doesn't stop them from wanting to have a go. But making tools easier and more widely accessible is only part of the answer. A better approach is to work both sides of the gap. To make tools that can empower business users to discover and unlock value in their data—and that extend capabilities for experts, so they can share the analytics workload, improve efficiency, and focus on higher level work.
If you’re dealing with the high cost and complexities of
delivering reliable wide area connectivity over traditional
carrier-based networks, you’re probably considering
some form of software-defined wide area networking
(SD-WAN). With the variety of constraints that you face,
selecting the right SD-WAN solution for your enterprise
may require a few compromises. Security, however,
should not be one of them.
There are various models for combining SD-WAN and
network security, but only one that can truly be called
“secure SD-WAN.” Fortinet, the most trusted name
in network security, has leveraged its industry-leading
FortiGate Next Generation Firewall (NGFW) to deliver
integrated best-of-breed SD-WAN capabilities. Powered
by the new FortiOS 6.0 operating system, SD-WANenabled
FortiGate solutions provide the right level of
service for every application, while ensuring effective
protection from advanced evolving threats across your
Published By: Rackspace
Published Date: Feb 21, 2019
For some, having a Managed Service Provider (MSP) manage your workloads on cloud infrastructure requires strong justification internally and assistance around presenting an alternative view to a DIY approach. The physical costs are a bit easier to identify but what about the human costs - your 'hard to retain' IT talent that you want focused on evolving the business strategy rather than the heavy lifting a move to the cloud requires.
To help you justify a MSP solution to your stakeholders and support your internal business case for the associated human cost of a move to the cloud, download our comparison tool that outlines:
• Considerations - the motivations around a move to the cloud
• Associated tasks/actions required to complete a move to the cloud - a comprehensive and direct comparative view of all tasks that IT are responsible for in a DIY v. MSP approach
• Minimum Cost Savings - Re-platform and run costs compared as well as a comparison of the total IT department time required
Today’s consumers are more demanding than ever before. They want experiences that are personalized, relevant, and consistent—whether they’re interacting with your company online, in-store, or on the phone. Oh, and they want only positive experiences. Poor customer service is unacceptable across any channel, including the often-overlooked mobile device.
Download this brief to learn how you can deliver the most meaningful, positive, and consistent customer experiences across all channels that enhance loyalty and deliver results.
Much of the customer experience is broken because the marketing experience is broken. But it’s not marketing’s fault. With legacy technology, marketers only get a distorted view of the customer because data silos cannot be shared across channels. In fact, a recent Forbes article states that “65% of marketers are not giving consumers what they want.”
Read this guide to discover how to provide customer experiences that are managed as carefully as the product, the price, and the promotion of the marketing mix.
Organizations face onboarding risks of BYOS (Bring Your Own Service) as they hire new employees that bring their own cloud services into the work environment. Risks facing IT and security teams include protecting corporate data and defending against modern threats. While IT and Security teams want to adopt modern cloud applications and increase business agility, they also want to implement visibility and monitoring to protect corporate data and comply to security policies. This session will highlight how new methodologies available today enable organizations to discover sanctioned and un-sanctioned cloud services that are being used within their organization, and how they can apply consistent security policies across the public and private cloud to protect corporate data and conform to compliance policies.
Published By: HP Inc.
Published Date: Jun 13, 2018
Custom dollmaker LookReal wants to break the grip that mass manufacturers hold on the toy industry. Learn how the Spanish company is using HP Multi Jet Fusion 3D printing technology to make personalized dolls at a competitive price point, and aspires to reach a global audience with a new approach to production.
Read the case study
Published By: HP Inc.
Published Date: Jun 13, 2018
As a direct-to-consumer 3D printing provider, Shapeways is connecting designers with prospective customers in a global online marketplace. Find out how HP Multi Jet Fusion technology helps Shapeways make and deliver products quickly to a demanding audience that doesn’t want to be kept waiting.
Read the case study
Published By: HP Inc.
Published Date: Jun 13, 2018
When customers want to solve manufacturing puzzles, they turn to GoProto for industrial design and prototyping. When GoProto went looking for an efficient 3D printing solution to expand its range of services, it turned to the HP Jet Fusion 3D 4200 Printer. See what persuaded GoProto to go all in with HP Multi Jet Fusion technology.
Read the case study
Digitalization has spurred new opportunities for how business gets done. With the emergence of big data and mobility, enterprises see the promise of making employees more productive and keeping customers more engaged. And they recognize that efficient, prompt application development and delivery are instrumental for taking advantage of these new opportunities. In this unforgiving era of digitalization, you need to be first to market if you want to flourish.
Today all businesses battle with unprecedented competitive pressures. In order to succeed—or even survive—
they must rapidly adapt to constantly changing environments, in every industry and sector. What does this
mean for IT leaders? Transformation, on all fronts.
The very factors driving digital transformation in businesses are also pressuring IT organizations to transform.
Customer expectations have increased. Companies live and die by the applications they provide to their customers
and employees. A smartphone is the modern bank branch. The palm of your hand is replacing traditional brick-and-mortar
stores. Access without delay or interruption, 24/7, is the new normal. If they can’t get what they want, when
they want it, customers go elsewhere.
Digital transformation is reshaping the business landscape faster than at any time in history. It used to take decades to disrupt a market, but natively digital companies such as Uber and Airbnb have disrupted their industries in just half a decade. Digitization is creating new winners and losers at an unprecedented rate. Organizations that adopt a digital strategy will leapfrog the competition, while those that do not will risk becoming irrelevant within five years.
One important step in becoming a digital enterprise is becoming an agile organization—that is, having the ability to take advantage of market opportunities faster than the competition. This shift to being an agile business has now become a top initiative for IT and business leaders. However, business agility cannot be achieved without having an agile IT infrastructure to enable it. This is why businesses spent more than $12 billion on technology to make IT more agile in 2014, according to ZK Research.
Ask the average business user what they know about Business Intelligence (BI)
and data analytics, and most will claim to understand the concepts. Few, however,
will profess to know how analytics works or to have the skills needed to put it
into practice. Despite being knowledgeable about their industry and experienced
in running their organizations, the majority of business users lack expertise in
analytics and visualization techniques—but that doesn’t stop them from wanting
to have a go.
This situation has led to ease of use and accessibility becoming the main focus
for recent updates from all the leading BI vendors—but making tools easier and
more widely accessible is only part of the answer.
A better approach is to work both sides of the gap. To make tools that can
empower business users to discover and unlock value in their data—and that
extend capabilities for experts, so they can share the analytics workload, improve
efficiency, and focus on higher level work.
More than half the world’s population now lives in towns and cities, putting pressure on current infrastructures. As a fast-growing city, Chicago wanted to harness enormous advances in technology to improve quality of life. It created City Tech Collaborative/City Digital.
HERE joined the collaborative in October 2017 and this case study takes a brief look at the solutions it has already worked on, including easing congestion on Chicago Cubs games nights. HERE is one of the largest tech companies in Chicago, with more than 1,100 employees invested in it. They are committed to improving quality of life for themselves, their neighbors and future generations of Chicagoans.
This infographic highlights how the majority of people want digital tools in their jobs.
Here's a look at that research, highlighting how people feel about it, and just why it makes it all the more important to tame the bear.
FreedomPay, a leader in global digital commerce solutions, wanted to expand its global presence in the United Kingdom and Asia Pacific while reinforcing business infrastructure, expanding storage to the cloud and providing a more security shopping experience.
The company leveraged an Interconnection Oriented Architecture™ (IOA®) strategy on Platform Equinix along with other design and deployment partners to achieve its goals and realize $1 million saving in CAPEX and OPEX costs.
To find out more, download this case study today.
Dr. Louis DiToppa, a physician for 24 years, didn't want to be tied down with paper charts any longer. He needed an EMR that would allow him to stay connected to his practice and patients anywhere, anytime. athenahealth's electronic medical record and other practice management services gave Dr. DiToppa that flexibility and enabled him to get more money and more control over his practice.
Is your well-worn playbook in need of a refresh? What worked best for B2B marketers last year may not help you optimize a moment with a customer or prospect today. All too often, baked in processes get in the way of delighting customers.
If you’re a B2B marketer who wants to be a game changer, you have come to the right place. This reader is for marketers who crave to poke and pull apart the “tried and true”.
Break the cycle of “best practice” rituals and ask yourself these questions:
- When was the last time you made a truly bold move in your marketing?
- Do you have any idea how bad your data problem really is?
-How long will you continue to create sales content nobody uses?
We answer these questions and more- download the free guide today!