As diverse organizations seek to implement data-driven strategies, the personal computer in all its varieties remains the key workforce productivity tool. IT leaders must guide PC management across the entire PC lifecycle to enable users to work most effectively.
Today, IT leaders address the PC lifecycle across a continuum from control to transformation. Control is geared to optimization, while transformation focuses on the business impact of technology.
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In the business world, the convergence of voice and data – as well as video and mobility – has evolved into unified communications, an enabler that is difficult to pigeonhole. Encompassing voice, data, video, mobility, and more, it can be located on site or it can be delivered/hosted from the “cloud”. Most important, UC ensures that information is available and people are reachable anytime, anywhere on almost any device of their choosing.