In this whitepaper, learn how corporate culture is the key to unlocking effective collaboration. Most users are effective at driving more meetings, more emails and more interactions but the question is… are we collaborating better?
Published By: Nanorep
Published Date: Jan 25, 2016
As technology evolves, it is rapidly pushing the bar higher for more intuitive user interactions and transcendent usability. With these revolutionary developments, achieving a customer experience (CX) that exceeds the customers’ expectations is becoming increasingly challenging.
Published By: Equinix
Published Date: Oct 20, 2015
Enterprises must prepare for the emerging digital user. Future interactions among people, whether enterprise employees, partners or customers, will be primarily digital and heavily influenced by mobile devices, social media, analytics and the cloud. User interactions with systems of record, such as databases and files, will largely give way to interactions with systems of engagement, such as social media.
The functional software test automation market is a subsegment of the overall software test tools market (which also includes test planning, performance testing, test data management and other functions). Functional test automation focuses on the automation of tests in a way that simulates the way a real user would interact with an application — by driving the user interface (UI). They can also look at other functional aspects of an application such as testing APIs. In this Magic Quadrant, we focus on the UI automation facilities of tools, because according to our client interactions this appears to be the area of greatest need.
Digital display devices of every kind have radically changed the way we interact and work in individual and group settings. Those organizations that consider users’ interactions with technology are more successful in improving productivity and increasing tech usefulness in meeting spaces. The single most common and important component in many meeting rooms today is a display technology.
This whitepaper reviews three fundamental reasons to add IPM services to your performance management arsenal including:
• Performance management considerations for websites and cloud-based services
• The role APM and NPM solutions can play in optimizing code and enterprise IT infrastructure
• How complementary IPM services can help you make educated cloud and network service provider partnering decisions to improve user experiences, customer interactions, and business outcomes
Today's artifical intelligence (AI) solutions are not sentient in the manner popularized in science fiction by scores of self-aware and typically nefarious androids. Even so, the ability to arm such systems with the ability to directly sense and respond to their in situ environment is critical. Why? In the future, our experiences will be smart, intuitive and informed by analytics that are not seen
but felt via new business, personal and operational engagement models. Enabling this interaction requires AI applications that can sense, analyze and respond to their environment in an intelligent
and interactive manner. Without requiring the end user to write, understand or interpret code.
“Sensitive” artificial intelligence enables:
• More productive use of expanded (big, often unstructured) information sources
• Intuitive man-machine interactions (no code-speak here!)
• Adaptive, immersive experiences and environments
As frequently touted on the nightly news, AI’s popularity is clear. Ho
Published By: ForgeRock
Published Date: Mar 10, 2015
In the modern age, customers are in control of when, where, and how they consume information. In this environment, customer-focused companies strive to make their content available to an ever-growing number of connected users and devices on a much larger scale than ever before, and to gather as much data and insight from these interactions as possible. To achieve this securely, companies need identity and access management (IAM) platforms that are adaptable, scalable, responsive, and high velocity— not typical characteristics of employee-facing IAM, but all too typical of other systems of engagement. This species of solution is worthy of a unique name: identity relationship management (IRM).
IBM MobileFirst is designed to enable organizations turn their interactions into an opportunity to drive return on engagement and investment. IBM combines deep industry expertise with mobile, analytics, cloud, social and security technologies. This can help enterprises capture new markets, efficiently extend their businesses to mobile employees, customers and business partners and maintain the integrity of their assets.
Published By: DocuSign
Published Date: Apr 24, 2018
DocuSign can help you deliver customer experiences (CX) that will have your users (customers, employees, vendors, and others) rewarding you with positive responses and greater loyalty. This How-To Guide shows how you can apply electronic document review and approvals to empower the very best interactions from any device.
Published By: Fireblade
Published Date: Aug 21, 2014
Fireblade has developed an innovative behavioral approach to website security. It inspects users’ behavior and interactions with and relays the aggregated information to a central cloud, where a continual, real-time risk assessment process uses big data to discern legitimate users from attackers and abusers. Download this whitepaper to learn about this new approach.
Within any organization, the most dangerous users are those with privileged access to the company’s
most valuable and sensitive data assets. This includes systems administrators, business managers,
partners, suppliers, and service providers, and also takes into account the automated interactions
between business machines, systems, and applications. Privileged access has always been a
high-risk issue, but for too long, organizations have not understood or have chosen to ignore the risks,
preferring instead to rely on the integrity of the individuals and systems involved.
A number of high-profile security breaches over the last two years have highlighted the damage that a
rogue systems administrator or stolen privileged credentials can cause. Today, fewer than half of all
business organizations have deployed the type of privileged identity management (PIM) solution that
could help improve the situation. This Ovum Decision Matrix (ODM) provides an in-depth view of the
leading PIM solution
Published By: HP Inc.
Published Date: Aug 30, 2018
At HP, we know that in retail and hospitality environments, customers expect a fast and simple way to find information or to complete a transaction. The physical point-of-sale experience must rise to meet the demands of retailers through high aesthetic value and peak performance.
From an elegant hotel to a small boutique, a quick-service restaurant to an outdoor garden center—all of these locations require a point-of-sale device that meets specific needs while appealing to any user.
My team at HP sought to elevate this experience by redefining the customer experience through a versatile, reliable, and beautiful point-of-sale system. For the new HP ElitePOS, we gained insights from everywhere—designers, technologists, retailers, and consumers—to create a product that is beautifully simple. It started as a sketch on a napkin, and is now part of an iconic portfolio that dissolves barriers during point-of-sale customer interactions.