Aberdeem research has shown that when organizatins harneess the power of Flash, they are able to more effectively implement a digital transformation, build hybrid infrastructures,
and gain increased agility and competitive advantage. In this eBook, we’ll explore how leading businesses can better their future with flash arrays that are Predictive, Cloud-Ready, and Timeles..
Published By: Dell EMC
Published Date: May 04, 2018
Digital transformation has become a business imperative as most aspects of economic engagement have become digital. Around the globe, businesses and government agencies are re-engineering their technology infrastructures to keep pace with customer demands, spur innovation and stay competitive in an ever-evolving digital economy.
Hyper-Converged Infrastructure (HCI) systems bundle multiple technology components together into single systems, enabling IT departments to spend less time managing separate data center components and more time proactively delivering value to the business. In this white paper, we compare the portfolio offerings of Dell EMC and HPE, and highlight significant benefits to be realized when partnering with the HCI market leader: Dell EMC.
Dell EMC provides a tightly integrated software ecosystem and the flexibility to run multiple workload types, providing solutions to a broader customer base than HPE.
The role of IT is changing from a traditional focus on cost-efficient enablement to a more strategic contribution. Total Cost of Ownership (TCO), while important, is being surpassed by a growing focus on automation and orchestration that is needed to fulfill enterprise demands for security, agility, and innovation. The cloud-grade enterprise network – spanning the campus, data center, and branch – must be able to respond to rapid changes in business, growing reliance on hybrid cloud architectures, and the needs of users and customers.
In this six-step guide, we aim to help you solve your data challenges to prepare for advanced analytics, cognitive computing, machine learning and the resulting benefits of AI. We’ll show you how to get your data house in order, scale beyond the proof of concept stage, and develop an agile approach to data management. By continually repeating the steps in this guide, you’ll sharpen your data and shape it into a truly transformational business asset. You’ll be able to overcome some of the most common business problems, and work toward making positive changes:
• Improve customer satisfaction
• Reduce equipment outages
• Increase marketing campaign ROI
• Minimize fraud loss
• Improve employee retention
• Increase accuracy for financial forecasts
Published By: Microsoft
Published Date: Mar 23, 2018
Für Vertriebsorganisationen bedeutet die Ansprache, Gewinnung und Bindung von Kunden mehr als nur die Steuerung von Kontaktpunkten. Vielmehr zählt alles zwischen persönlichen und digitalen Kontakten dazu, und das gesamte Unternehmen sollte an der Kundenbindung beteiligt sein. Durch produktive Verbindungen und Beziehungen, die aufgebaut und gepflegt werden, können Sie das Vertrauen und Markenbewusstsein bei Ihren Kunden steigern.
Customer-Engagement-Strategien beeinflussen alle Interaktionen, Prozesse und Entscheidungen – und sie sind der wichtigste Faktor für die Umsatzsteigerung. Bei einer branchenübergreifenden Microsoft-Umfrage unter Vertriebsleitern im Mai 2016 lag die Kundenbindung als treibende Kraft für das Umsatzwachstum auf dem ersten Platz, gefolgt von taktischen Treibern wie Automatisierung und Produktivität.
Published By: Microsoft
Published Date: Mar 23, 2018
Die Zukunft für den Serviceaußendienst
Kevin Ashton, Technologieexperte aus Großbritannien, begründete am Massachusetts Institute of Technology (MIT) das Auto-ID Lab, in dem Pionierarbeit auf dem Gebiet der RadioFrequency Identification (RFID) und anderen Sensoren geleistet wurde.
Im Zuge seiner Tätigkeit prägte Ashton im Jahr 1999 erstmals den Begriff des „Internet of Things”, kurz IoT, um die Vernetzung alltäglicher Gegenstände und Geräte sowie deren Übermittlung von Daten und Informationen zu beschreiben. Kevin Ashton gilt deshalb heute als „Vater” des IoT-Konzepts. Ende des Jahres 2015 war Kevin Ashton als Referent auf einem europäischen Kongress zum Thema Kundenservice geladen. Seine These: Das Servicemanagement im Außendienst sei die erste Branche, die mit dem Internet of Things eine grundlegende Transformation durchlaufe.
Published By: Microsoft
Published Date: Apr 05, 2018
Welche Defizite haben Sie in den Bereichen Vertrieb und Marketing, und wie wirken sich diese auf Ihre Leistung aus? In diesem Leitfaden untersuchen wir fünf wichtige Defizite, aufgrund derer Sie möglicherweise Einbußen bei Themen wie Effizienz, Kundennähe, Wachstum und Gewinn verzeichnen. Wir zeigen auf, wie Sie diese Defizite mithilfe einer Transformation Ihres Unternehmens ausgleichen und zugleich Ihr Wachstum fördern können.
"Cloud platforms are rewriting the way that companies work, serving as a vital foundation for digital transformation. Companies should brace for challenges that will need to be met as they transition from in-house systems to hybrid-cloud, multi-cloud, and public-cloud environments. Learn how an open-source strategy and consistent governance will help your company use multi-clouds to compete in the digital world.
Download the Harvard Business Review Analytic Services report and find out more."
Published By: Evariant
Published Date: Apr 09, 2018
Every consumer or patient call into a health system’s call center is an opportunity to create a highly-personalized experience that ensures patient loyalty and extends patient lifetime value. Healthcare providers have a tremendous opportunity to invest in solutions and processes that can transform their call center into a profit center by driving smarter patient engagement.
Yet, the majority of call centers today do not deliver the robust, personalized support capabilities today’s patients and consumers expect, and the current healthcare marketing environment demands.
Download your free copy of this eBook to learn how to make the transformation from traditional call center to strategic patient engagement engine that drives growth in patient acquisition and lifetime patient value.
In businesses and organizations across the world, rooms once humming with wires, black boxes and blinking lights now sit empty. In a lonely phone closet, there’s only dust, a single lonely terminal, or perhaps a foosball table where IT pros can let off steam.
The cloud – and more specifically, cloud communications – is the source of the transformation, which has fundamentally changed the IT landscape. Some IT pros have embraced it. Some are working on migrating to the cloud over time. And others, through choice or necessity, are sticking with a premises-based approach.
Read on to find out why some IT pros are shopping for game tables to go in empty server rooms while others are untangling wires and watching blinking lights—and which cases make the most sense for each approach.
For decades, the financial services industry has endured constant change
and uncertainty, from the depths of a financial crisis to widespread
regulation overhauls. With the advent of more advanced cybersecurity
threats, the industry has responded with rapid digital transformation to
remain competitive while also pushing the envelope. Today, managing
and mitigating cyber-related risks not only draws government scrutiny, but
increased consumer scrutiny as well, with longstanding brand reputations
anchored to institutions’ ability to protect its most sensitive data. In a
recent survey of Americans, financial information was considered by
consumers to be their most valuable personal information, worth even
more than personal or family photos and videos. For consumers, failing
to protect their data is a grave violation of trust, to the point where 72%
would consider leaving their current financial institution if their sensitive
information was taken hostage by ransomware.1
Not only does the
Published By: Genesys
Published Date: Feb 22, 2018
Is Your IT Team Ready to Enable Digital Transformation?
Customers want fast access to information and immediate problem resolution on any device, from any location, at any time. It’s up to IT to build the foundation for this digital transformation—and increasingly, it’s cloud-based. Make sure your IT team is on track to deliver.
An omnichannel contact center platform gives you a single, integrated view of the entire customer journey. And as a cloud-based solution, IT has the flexibility to deploy advanced features fast and cost-efficiently.
Read this white paper from Frost & Sullivan for a pragmatic approach to:
• Identify process changes and goals with lines of business
• Benchmark your current infrastructure and technology gaps
• Consider cloud omnichannel solutions for easier deployments and simple scalability
This Hyper Converged Infrastructure solution brief describes the key benefits of NetApp's next generation HCI solution including enterprise scale, efficient storage architecture, trustworthy data services, and IT operations transformation.
Published By: Progress
Published Date: Mar 26, 2018
Digital transformation has changed the face of business across the globe. New digital technologies—
specifically, mobile devices—are opening new avenues for companies to engage their prospects and
manage their operations with greater effectiveness and efficiency.
However, in the healthcare space, the response to these technological innovations has been reserved.
While it’s undeniable that digital transformation could bring great change to the healthcare space just as
it has in other industries, obstacles like regulatory compliance and rigid systems of record discourage the
adoption of new tools and technology.
This has led to frustration from all sides of the healthcare ecosystem. Many people are accustomed to
using intuitive digital applications in their everyday lives, so when healthcare applications deliver archaic
user experiences, everyone is left wanting more. Patients and members want applications that enable
them to manage their health more easily. Providers want to provide new
Published By: Forcepoint
Published Date: Apr 19, 2018
Digital transformation is important in today’s hyper-competitive world. But successful digital transformation requires a new approach, combining agile, direct-to-cloud connectivity, strong security anywhere your systems touch the internet, and the ability to control and manage it all efficiently.
If your networking approach is inconsistent or labor intensive, it’s time for a change. You need the strongest security possible that doesn’t get in the way of connectivity, fast internet connections to support the use of cloud apps like Office 365 (without relying on MPLS), and a sensible way to control and manage it all efficiently.
Read “Modernizing the Distributed Enterprise Network” to learn how Forcepoint NGFW supports digital transformation efforts both now and in the future—all within a single solution.
Published By: Workday
Published Date: Jan 16, 2018
Financial transformation by definition is not something you can bolt on—it requires a willingness to question long-held assumptions and envision where you want to go and a total technology rethink. In the next blog, we’ll take a closer look at how one, unified, cloud-based system can create the perfect environment for finance to handle transaction processing and compliance and control while delivering the answers the business needs.
Published By: Workday UK
Published Date: Mar 08, 2018
Forrester, a leading independent research firm, analysed and scored the most significant cloud HR management systems on the market. Its findings?
Workday is a leader in SaaS HRMS. In fact, we received the highest possible score in 16 criteria, including business vision, technology innovation, usability, mobile—and more.
“Workday articulates a clear vision for the transformational value of the HR function and an innovative technology vision based on business flexibility, advanced analytics and user experiences, and a unified platform.”
—Forrester Research, Inc., “The Forrester Wave™: SaaS Human Resource Management Systems, Q3 2017”; 22 August 2017.
Get your complimentary report to learn:
•Forrester’s objective review of each provider
•How each provider measures up against Forrester’s rigorous criteria
•Why Workday is a leader in SaaS HRMS
Le concept a beau ne pas être nouveau, la plupart des entreprises ont encore du mal à saisir ce que signifie la transformation numérique pour eux. Une chose est sûre : elle offre une opportunité pour les DSI de jouer un rôle de chef de file en aidant leurs organisations à tirer parti de la technologie pour court-circuiter la concurrence, conquérir de nouveaux marchés et demeurer pertinentes à long
The companies that are succeeding today are the ones that go beyond their products and services and create exceptional experiences. We surveyed industry leaders around the world to discover the top digital marketing trends and priorities. We’re sharing the results of the 2017 Digital Marketing Study in Running on Experience.
Read the report to learn:
What strategies and approaches set leaders apart from the rest
Where companies in your industry are investing
The four steps for digital transformation
2017 Trends in Financial Services and Insurance: Customer is Priority
The FSI sector is progressing with a digital, data-driven, marketing mentality, all centered around prioritizing customer experience and taking a more personal approach.
The 2017 Digital Trends in Financial Services and Insurance compiles the information shared by over 800 FSI respondents to see what opportunities and obstacles are shaping the future of FSI.
Read this report and find out:
How data and personalization drive digital transformation
How fintech is leading the FSI chase
Tips to help future-proof your FSI busines
Adobe article that condenses/highlights key findings from the Econsultancy Digital Marketing in the Financial Services and Insurance
Sector 2017 Study, an in-depth, 5000+ word report covering FSI executives’ opinions on:
– General trends in retail banking, investment banking, and insurance
– Internal structures their companies are using to execute digital transformation
– The biggest threats/disruptions in the industry
– The biggest priorities in 2017 (leaders are focusing on both customer retention and customer acquisition, mainstream is focusing just on customer retention)
– Main sources of sales and leads (digital + mobile are steadily increasing sources)
– Digital marketing budgets & investment areas (leaders are investing more in digital marketing automation and analytics)
– Use of the cloud and AI to automate analysis and marketing
– The importance of multichannel personalization
– Innovation in the types/formats of products/services provided (leaders are focusing on imp
See what they’re doing. Adjust what you’re doing.
The companies that are succeeding today are the ones that go beyond their products and services and created exceptional experiences. We surveyed industry leaders around the world to discover the top digital marketing trends and priorities. We’re sharing the results of the 2017 Digital Marketing Study in Running on Experience.
Read the report to learn:
- What strategies and approaches set leaders apart from the rest
- Where companies in your industry are investing
- The four steps for digital transformation
Today, organizations of all sizes recognize the value of an agile software delivery process. Agility is the foundation for cost–efficiency, competitiveness, high team morale and customer satisfaction.
Yet most organizations face an agility paradox in that the more agile their software delivery workflow becomes, the higher the risk that instability or unpredictability will be introduced and undercut the investment they make in software production.
Fortunately, there is a solution to this conundrum. It’s called shift–left monitoring, and it allows your company to maximize agility in software delivery without assuming undue risks. This e–book explains how you can achieve agility and stability at the same time to streamline the path to digital transformation and innovation by shifting monitoring to the left of your software delivery workflow.
Organizations undergoing digital transformations are dealing with amplified concerns around risk and security, which isn’t surprising. Digital transformation initiatives inevitably result in more points of access to enterprise infrastructure that are outside of existing controls, accessible by a greater number and more diverse set of identities, and proliferated across a distributed and dynamic infrastructure.
Knowing your privileged users is knowing your risk. Privileged access management tools themselves must be able to support automation in the authorization process and enable scalability through support for both dynamic operations and ephemeral infrastructure.
Better pinpointing attacks exploiting credential theft isn’t simply a question of accumulating more data but involves incorporating better data about privileged user behaviour, which can identify significant changes that represent real risk.
Come ci si può aspettare, le aziende che intraprendono un percorso di digital transformation devono affrontare maggiori problemi correlati a rischi e sicurezza. Le iniziative di digital transformation aumentano inevitabilmente il numero dei punti di accesso all'infrastruttura aziendale che sfuggono ai controlli esistenti, sono accessibili a un numero superiore di set di identità diversi e proliferano all'interno di un'infrastruttura distribuita e dinamica.
Conoscere i propri utenti con privilegi significa conoscere i rischi. Di per sé, gli strumenti di privileged access management devono essere in grado di supportare l'automazione nel processo di autorizzazione e garantire la scalabilità attraverso il supporto di operations dinamiche e infrastrutture effimere, come gli account amministrativi Amazon Web Services (AWS) per le identità umane.