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Published By: Marketo     Published Date: Mar 20, 2018
As a marketer, you face daunting expectations and goals. You are probably expected to generate successful outcomes in less time, and in a digital age where everything can be measured, you probably feel increased pressure to illustrate the impact you are driving.
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Marketo
Published By: Hitachi Vantara     Published Date: Mar 20, 2018
Challenge: Ensure that technology infrastructure will support business transformation, new growth and services. Solution: Implement highly automated converged infrastructure and managed cloud services from Hitachi Vantara. Outcomes: Use new capabilities to integrate acquired companies, deploy next-generation security and speed time to the market.
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Hitachi Vantara
Published By: IBM APAC     Published Date: Mar 19, 2018
IBM’s Spectrum Protect offering boasts more than 20 years of achievement in the protection and recovery of key IT systems. So, it would be easy to suppose that IBM’s new Spectrum Protect Plus and Spectrum Copy Data Management software offerings simply represent “Spectrum Protect with extra features.” That assumption would be incorrect. They are standalone, reimagined approaches aiming to solve a daunting IT challenge—virtualization protection/recovery—and aspiring to attain a coveted IT outcome—effective data management and enablement (DM&E), referred to by many as “copy data management” (CDM).
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data protection, data availability, software defined storage
    
IBM APAC
Published By: Dell EMC & Intel     Published Date: Mar 16, 2018
A fundamental people-process-technology transformation enables businesses to remain competitive in today’s innovation economy. Initiatives such as advanced security, fraud detection services, connected consumer Internet of Things (IoT) devices, augmented or virtual reality experience, machine and deep learning, and cognitively enabled applications drive superior business outcomes such as predictive marketing and maintenance. Superior business outcomes require businesses to consider IT a core competency. For IT, an agile, elastic, and scalable IT infrastructure forms the crucial underpinning for a superior service delivery model. The more up to date the infrastructure, the more capable it is of supporting the scale and complexity of a changing application landscape. Current-generation applications must be supplemented and eventually supplanted with next-generation (also known as cloud-native) applications — each with very different infrastructure requirements. Keeping infrastructure up
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Dell EMC & Intel
Published By: This program is brought to you by Oracle and Intel     Published Date: Mar 15, 2018
IDC has put the business value of the Oracle Exadata to the test by interviewing eight customers. They reported better business outcomes and efficiencies as a result of improved database performance, scalability, and reliability. The resulting whitepaper also reveals business value highlights, such as 429 percent five-year ROI, US$222,000 additional revenue per 100 users, and 94 percent less unplanned downtime.
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This program is brought to you by Oracle and Intel
Published By: This program is brought to you by Oracle and Intel     Published Date: Mar 15, 2018
IDC has put the business value of the Oracle Exadata to the test by interviewing eight customers. They reported better business outcomes and efficiencies as a result of improved database performance, scalability, and reliability. The resulting whitepaper also reveals business value highlights, such as 429 percent five-year ROI, US$222,000 additional revenue per 100 users, and 94 percent less unplanned downtime.
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This program is brought to you by Oracle and Intel
Published By: SAS     Published Date: Mar 06, 2018
Machines learn by studying data to detect patterns or by applying known rules to: • Categorize or catalog like people or things • Predict likely outcomes or actions based on identified patterns • Identify hitherto unknown patterns and relationships • Detect anomalous or unexpected behaviors The processes machines use to learn are known as algorithms. Different algorithms learn in different ways. As new data regarding observed responses or changes to the environment are provided to the “machine” the algorithm’s performance improves. Thereby resulting in increasing “intelligence” over time.
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SAS
Published By: SAS     Published Date: Mar 06, 2018
The Connected Customer is an individual who is intimately connected to the data, outcomes, decisions, and staff associated with any relationship to an organization. This intensely personal connection is not just a matter of the most recent transaction, but represents a combination of connected data, connected analytics, and collaborative decisions associated with improving the customer’s relationship with the organization over time. In this report, Blue Hill explores the key traits associated with supporting the Connected Customer through the Internet of Things, and provides guidance on why the Internet of Things will be essential across the general business landscape
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SAS
Published By: NetApp     Published Date: Mar 06, 2018
Gartner Report: Competitive Landscape for Hyperconverged Integrated Systems. Accelerate business outcomes and achieve growth with hyperconverged integrated systems (HCIS). Key findings: As the hyperconverged integrated system (HCIS) market has matured in the past two years, some smaller providers without sufficient bases, technical resources and cash to survive on their own have exited the market." • "HCIS-only providers that have a sustainable sales advantage based on effective communication of technical strengths that can deliver superior cost savings or performance advantages are most likely to remain viable as the market continues to grow." • "HCIS providers without compelling value propositions to differentiate their offerings against other HCIS solutions are unlikely to survive the increasing competitive pressure that is appearing in the market."
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netapp, database performance, flash storage, data management, cost challenges
    
NetApp
Published By: Avi Networks     Published Date: Mar 06, 2018
Vendors such as F5 Networks and Citrix NetScaler have done little to keep up with the needs of modern applications. Learn how deploying the Avi Vantage Platform resulted in TCO savings for global enterprises in our free whitepaper.
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Avi Networks
Published By: NetApp     Published Date: Mar 05, 2018
Are solid-state arrays (SSAs) worth the extra cost? This independent report, based on end-user surveys and inquires, finds that SSA deployments provide a positive ROI after within months. Discover why Gartner strongly advises that SSAs be considered whenever legacy storage systems need to be replaced.
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netapp, database performance, flash storage, data management, cost challenges
    
NetApp
Published By: Workday     Published Date: Mar 02, 2018
To thrive in an outcome-based funding model, your institution needs an ERP and student information system that is efficient and adaptable in order to channel more resources into learning and support student success. Read the Ovum case study to learn how Broward College accomplished this with one cloud-based Workday system.
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Workday
Published By: Oracle     Published Date: Feb 28, 2018
Oracle Exadata is powerful, optimised, and cloud-ready. IDC has put the business value of the Oracle Exadata to the test by interviewing eight customers. They reported better business outcomes and efficiencies as a result of improved database performance, scalability, and reliability. The resulting whitepaper also reveals business value highlights, such as 429 percent five-year ROI, US$222,000 additional revenue per 100 users, and 94 percent less unplanned downtime.
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oracle, exadata, customers, experience, cloud, idc, business, value
    
Oracle
Published By: LogMeIn     Published Date: Feb 27, 2018
Exceptional customer service is a competitive differentiator. Providing consistent service that is tailored to the individual across a variety of digital channels can help organizations deliver personalized experiences that exceed the expectations of today’s digital savvy consumers. Yet, many organizations fail to deliver real-time relevance in their service experiences because critical customer data is siloed in different systems (CRM, ticketing, etc.) across the enterprise, making it difficult to understand the full customer journey and their needs at that point in time. We partnered with IDG Research to survey top-performing customer service organizations to determine the challenges they face, and, more importantly, their plans for driving better outcomes. One thing is clear: taking a strategic approach to future investments can help organizations meet their customer service objectives and deliver on customer expectations.
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digital, engagement, customer, service, research, organizations
    
LogMeIn
Published By: Cloudian     Published Date: Feb 26, 2018
A new class of storage promises to revolutionize file data management with scalability, simplicity and cost benefits that together represent a step function improvement from traditional NAS. Cloudian HyperFile offers a new approach that addresses both the scalability and cost concerns. It is the first to combine traditional NAS features with a limitlessly scalable, fully modular storage environment that reduces CAPEX costs by 2 /3 while simplifying management and eliminating storage silos. At CAPEX costs down to ½ cent per GB/month, and with scalability and storage density that minimize management and data center space costs, Cloudian HyperFile offers economics that radically transform the landscape for enterprise file storage
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Cloudian
Published By: Genesys     Published Date: Feb 22, 2018
Bots and automation collide with the power of human touch. Artificial Intelligence (AI) is staggering in its speed of handling simple requests and automating conversations. But AI solutions are not enough for the best customer experiences. Human emotions sometimes demand the human touch that only live agents can provide. Kate, Customer Experience AI by Genesys, combined with the power of human touch can improve customer experience, empower employees and dramatically reduce costs. This seamless combination of AI technology and humans, or “Blended AI by Genesys,” addresses the entire customer journey for the best possible outcomes. Download the eBook and learn how Kate and Blended AI lets you: • Personalize self-service • Connect customer conversations • Create smart agent experiences • Start small and deploy fast with MicroApps
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artificial intelligence, customer experience, automation, genesys
    
Genesys
Published By: Riverbed     Published Date: Feb 21, 2018
Amazon Web Services has transformed how we think of IT infrastructure. It takes minutes to set up elastic compute and storage. As you grow, turning up EC2 instances, VPCs, and AWS services is akin to acquiring more ninja weapons; practice is needed to gain proficiency. With legions of compute and capacity a button-push away, the need to hone your skills in connecting your workforce to the cloud becomes critical. At Riverbed, that’s what we do. We let you spawn a full-mesh VPN network between your VPCs and branches, deploy the latest in cloud architecture trends using transit-VPC designs, and even allow for the use of AWS DirectConnect and VPN connectivity simultaneously using our powerful SD-WAN technology. Ninja-like benefits of agility, speed, and awareness are effortlessly available to you. Watch Riverbed unveil the full power of a true software-defined WAN (SD-WAN) in the cloud with a detailed conversation and live demo. Join us to learn: How the Riverbed-AWS partnership suppor
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Riverbed
Published By: Oracle     Published Date: Feb 21, 2018
Digital healthcare is not an unattainable mirage, but is alive and well in the United States and throughout the world. The goal of digital healthcare is to use technology to efficiently manage and deliver better healthcare—providing greater value and more positive outcomes to patients at a lower cost. The cloud provides the fastest, most efficient, and most economical way to reach that goal. Ideally, cloud technology makes the delivery of healthcare fast, flexible, and easier for everyone to use—no matter whether you’re ordering supplies, hiring an employee, or reviewing your budget. However, actual results depend on how you implement the technology and on the vendor you choose as your provider. Every healthcare organization—payers and providers—will have a different path that leads them to digital healthcare. The question is, are you there yet?
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Oracle
Published By: Genesys     Published Date: Feb 21, 2018
Artificial Intelligence (AI) is staggering in its speed of handling simple requests and automating conversations. But AI solutions are not enough for the best customer experiences. Human emotions sometimes demand the human touch that only live agents can provide. Kate, Customer Experience AI by Genesys, combined with the power of human touch can improve customer experience, empower employees and dramatically reduce costs. This seamless combination of AI technology and humans, or “Blended AI by Genesys,” addresses the entire customer journey for the best possible outcomes. Download the eBook and learn how Kate and Blended AI lets you: • Personalize self-service • Connect customer conversations • Create smart agent experiences • Start small and deploy fast with MicroApps
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artificial intelligence, customer experience, automation, genesys
    
Genesys
Published By: Riverbed     Published Date: Feb 15, 2018
Applications underpin today’s cloud and digital transformation initiatives. As a result, it’s imperative for modern IT organizations to implement a holistic, expert approach to managing applications for maximum performance and optimal business execution. Read this insights paper from ESG and Riverbed to discover: How performance management expertise drives critical business outcomes. Why mature organizations are better equipped to embrace DevOps and other modern IT practices. What tools, factors, and behaviors correlate to expert performance management practices.
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Riverbed
Published By: Cloudian     Published Date: Feb 15, 2018
We are living in an age of explosive data growth. IDC projects that the digital universe is growing 50% a year, doubling in size every 2 years. In media and entertainment, the growth is even faster as capacity-intensive formats such as 4K, 8K, and 360/VR gain traction. Fortunately, new trends in data storage are making it easier to stay ahead of the curve. In this paper, we will examine how object storage stacks up against LTO tape for media archives and backup. In addition to a detailed total cost of ownership (TCO) analysis covering both capital and operational expenses, this paper will look at the opportunity costs of not leveraging the real-time data access of object storage to monetize existing data. Finally, we will demonstrate the validity of the analysis with a real-world case study of a longstanding network TV show that made the switch from tape to object storage. The limitations of tape storage go way beyond its lack of scalability. Data that isn’t searchable is becoming
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Cloudian
Published By: Cloudian     Published Date: Feb 15, 2018
A new class of storage promises to revolutionize file data management with scalability, simplicity and cost benefits that together represent a step function improvement from traditional NAS. Cloudian HyperFile offers a new approach that addresses both the scalability and cost concerns. It is the first to combine traditional NAS features with a limitlessly scalable, fully modular storage environment that reduces CAPEX costs by 2 /3 while simplifying management and eliminating storage silos. At CAPEX costs down to ½ cent per GB/month, and with scalability and storage density that minimize management and data center space costs, Cloudian HyperFile offers economics that radically transform the landscape for enterprise file storage.
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Cloudian
Published By: Group M_IBM Q1'18     Published Date: Feb 09, 2018
Thrill customers and empower employees with omni-channel, socially-infused digital experiences to drive better business outcomes IBM Customer Experience Suite features rich, integrated capabilities for managing web content, rich-media assets, real-time social communications, robust customer self-service capabilities, business analytics and mobile device delivery IBM Employee Experience Suite enables employees to easily find and share relevant information across multiple platforms, diverse geographies with multiple languages, and within the context of business applications
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digital experience, ibm, software
    
Group M_IBM Q1'18
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