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Published By: Microsoft Azure     Published Date: Apr 10, 2018
Prepare your business for the future of customer service. In a world where price and product can easily be matched, customer experience has become a key brand differentiator. It’s never been more important to understand customer expectations, perceptions, preferences, and trends. The 2017 Microsoft State of Global Customer Service report found that customer service impacts brand choice and loyalty for 96% of consumers around the globe. The 32-page report offers insights from 5,000 survey participants. Learn how you can stay ahead of the competition and earn customers for life with intelligent customer service. Find trend details and actionable data on: The growing importance of service in a customer’s choice of or loyalty to a brand The most important aspects of a good customer service experience The most frustrating aspects of a poor customer service experience Expectations of the millennial customer segment Channel preferences based on geography Customer expectations for self-serv
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Microsoft Azure
Published By: Teradata     Published Date: Oct 19, 2015
Bruce Rogers, Forbes’ Chief Insights Officer, will discuss the key findings from a survey of senior-level IT and data executives on big data and analytics. He will be joined by Matt Ariker from McKinsey and Chris Twogood from Teradata and together they will present the differences between "leaders" and "laggards" when it comes to analytics initiatives and share how organizations can increase their odds of success with big data and analytics.
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big data, analytics, leaders, laggards, anlytics initiative
    
Teradata
Published By: Carbonite     Published Date: Feb 22, 2017
Download Research Now’s summary to see how competing cloud backup providers stack up against one another in business customer satisfaction.
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backup and recovery, backup survey, business backup, computer backup, cloud backup, cloud recovery, data backup, data recovery, data protection, disaster recovery, hybrid backup, hybrid data protection, hyper-v backup, on-site backup, on-premises backup, recovery plan, remote backup, vm backup
    
Carbonite
Published By: McAfee     Published Date: Mar 31, 2017
As the cloud continues to be adopted for a wide range of applications and data, it is critical to mitigate risks, increase visibility and implement control over all cloud offerings through an integrated security solution. To learn more, download this infographic.
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cloud report, cloud research, cloud usage, public cloud, cloud adoption, hybrid cloud, private cloud, cloud security, cloud data protection, cloud access security broker, cloud survey, cloud usage data, cloud malware, aws security
    
McAfee
Published By: McAfee     Published Date: Mar 31, 2017
As trust grows, cloud use accelerates. IT struggles to safeguard sensitive data as Shadow IT hinders visibility and control. Read “Building Trust in a Cloudy Sky.”
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cloud report, cloud research, cloud usage, public cloud, cloud adoption, hybrid cloud, private cloud, cloud security, cloud data protection, cloud access security broker, cloud survey, cloud usage data, cloud malware, aws security
    
McAfee
Published By: McAfee     Published Date: Mar 31, 2017
As trust grows, cloud use accelerates. IT struggles to safeguard sensitive data as Shadow IT hinders visibility and control. Read “Building Trust in a Cloudy Sky.”
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cloud report, cloud research, cloud usage, public cloud, cloud adoption, hybrid cloud, private cloud, cloud security, cloud data protection, cloud access security broker, cloud survey, cloud usage data, cloud malware, aws security
    
McAfee
Published By: McAfee     Published Date: Mar 31, 2017
As trust grows, cloud use accelerates. IT struggles to safeguard sensitive data as Shadow IT hinders visibility and control. Read “Building Trust in a Cloudy Sky.”
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cloud report, cloud research, cloud usage, public cloud, cloud adoption, hybrid cloud, private cloud, cloud security, cloud data protection, cloud access security broker, cloud survey, cloud usage data, cloud malware, aws security
    
McAfee
Published By: McAfee     Published Date: Mar 31, 2017
Data loss remains a serious issue , and data loss prevention is an important tool for companies to reduce the risk of a breach. The Ponemon Institute conducted a global survey of 1,000 IT decision makers, to develop benchmarks for data loss prevention incidents, visibility, and maturity.
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data loss prevention, data loss benchamrks, data breaches, data protection strategy, data protection benchmarks
    
McAfee
Published By: McAfee     Published Date: Mar 31, 2017
As trust grows, cloud use accelerates. IT struggles to safeguard sensitive data as Shadow IT hinders visibility and control. Read “Building Trust in a Cloudy Sky.”
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cloud report, cloud research, cloud usage, public cloud, cloud adoption, hybrid cloud, private cloud, cloud security, cloud data protection, cloud access security broker, cloud survey, cloud usage data, cloud malware, aws security
    
McAfee
Published By: Trend Micro, Inc.     Published Date: Apr 29, 2009
In January of 2008, a random sample of online technical newsletter subscribers at midsize companies (100-5,000 employees) received an email invitation to participate in a survey about data protection solutions use at their organizations. The goal of the survey was to identify sources of and/or reasons for information security breaches, and to better understand how businesses are planning to protect themselves against data leaks. The following report presents top line results of the study.
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trend micro, data breach, smb, midsize, breaches, data breaches, data loss prevention, dlp, hackers, data protection solutions, midsize organizations, smb, physical breach, virtual breach, malicious breach, sensitive information, malicious data leaks, threats, confidential information, data loss
    
Trend Micro, Inc.
Published By: Symantec     Published Date: Jun 02, 2011
Download this survey now to understand the attitudes and practices of SMBs toward disaster preparedness.
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symantec, smb, disaster prepardness survey, backup and recovery, data protection, disaster recovery
    
Symantec
Published By: Webroot     Published Date: Sep 18, 2013
Webroot commissioned a study to gauge the prevalence of web-borne attacks, their consequences, and how IT pros are responding. Among the results, the vast majority of companies surveyed experienced one or more types of web-borne attacks in 2012. The survey report also includes recommendations—such as deploying a secure web gateway—for responding to this new threat environment. Key findings include: • 8 in10 companies experienced web-borne attacks in 2012 • The majority of respondents reported significant impacts such as increased help desk time, reduced employee productivity and disruption of business activities • Secure web gateways are a critical component of an effective defense against web-borne threats
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web threats, data loss, security, web gateway, web attacks, security breach
    
Webroot
Published By: Dropbox for Business     Published Date: Jun 09, 2014
Losing data is costly. According to the Ponemon Institute, the average data breach costs US organizations an estimated $200 per record, or $5.4 million total per breach. And apparently these breaches are equally likely to be from criminal attack as from employee or contractor negligence. It makes sense then that surveys point to data loss via unsecured file sync and share solutions as one of IT’s biggest concerns. IT professionals have spent years learning how to protect their organizations from hackers, but how do you ward off both external and internal threats when employees are seeking ways to collaborate more and more?
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dropbox, data, workplace, breach, security
    
Dropbox for Business
Published By: Dropbox for Business     Published Date: May 07, 2015
Dropbox is named the most popular Enterprise File Sync and Share Product over other vendors like Microsoft, Google Drive and Box.
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efss, enterprise file sync and share, hybrid-cloud systems, data management, cloud migration, enterprise deployments, cloud computing
    
Dropbox for Business
Published By: Snowflake     Published Date: Apr 14, 2015
Find out why data professionals are NOT replacing their data warehouse with Hadoop—read the survey
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dimensional research, data professionals, data warehouse, cloud computing, big data, new technology
    
Snowflake
Published By: Lumension     Published Date: Jun 05, 2015
Lumension’s fourth-annual survey on data protection maturity highlights the threats, responses, policies, and technologies of a shifting data security landscape. It also reveals how organizations have made progress—and where they may still be at risk.
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data protection, threats, security landscape, shifting data, data maturity
    
Lumension
Published By: Platfora     Published Date: Aug 03, 2015
A survey of more than 395 C-level executives, sponsored by Platfora, shows that senior leaders are optimistic about the capabilities of big data, but many still struggle with big data applications.
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platfora, big data, hadoop, data center, big data analytics
    
Platfora
Published By: IBM     Published Date: Mar 28, 2016
Attracting talented job candidates is one of the biggest challenges facing HR in the next 10 years.1 Understandably, organizations want top talent and they are highly focused on recruiting strategies that enable them to hire the very best. One increasingly popular strategy is mobile recruitment. As mobile devices become ever more ubiquitous, potential candidates are starting to look more favorably at organizations offering a mobile recruitment option.2 But are all candidates created equal when it comes to mobile recruitment? We decided to take a look at the coveted members of the workforce and explore their use of and attitudes towards mobile recruitment. Using the high-potential employees subset of our global WorkTrends™ survey data, we were able to compare top talent, who significantly outperform their peers and demonstrate a stronger capacity to succeed,3,4 with other employees. The results provide new insight into mobile recruiting and guidance for organizations looking to attract
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ibm, recruiting, mobile recruiting, mobile recruitment
    
IBM
Published By: IBM     Published Date: Mar 28, 2016
Analytics has permeated, virtually, every department within an organization. It’s no longer a ‘nice to have’. It’s an organizational imperative. HR, specifically, collects a wealth of data; from recruiting applications, employee surveys, performance management data and it sits in systems that remain largely untapped. This data can help drive strategic decisions about your workforce. Analytic tools have, historically, been difficult to use and required heavy IT lifting in order to get the most out of them. What if an analytics system learned and continue to learn as it experienced new information, new scenarios, and new responses. This is referred to as Cognitive Computing and is key to providing an analytics system that is easy to use but extremely powerful.
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ibm, talent analytics, kenexa talent insights, workforce science, talent insights, human resources
    
IBM
Published By: IBM     Published Date: Jun 13, 2016
Analytics has permeated, virtually, every department within an organization. It’s no longer a ‘nice to have’. It’s an organizational imperative. HR, specifically, collects a wealth of data; from recruiting applications, employee surveys, performance management data and it sits in systems that remain largely untapped. This data can help drive strategic decisions about your workforce. Analytic tools have, historically, been difficult to use and required heavy IT lifting in order to get the most out of them. What if an analytics system learned and continue to learn as it experienced new information, new scenarios, and new responses. This is referred to as Cognitive Computing and is key to providing an analytics system that is easy to use but extremely powerful.
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ibm, talent acquisition, talent acquisition technology, human resources, recruiting, talent acquisition technology
    
IBM
Published By: IBM     Published Date: Jul 20, 2016
Using the high-potential employees subset of our global WorkTrends™ survey data, we were able to compare top talent, who significantly outperform their peers and demonstrate a stronger capacity to succeed, with other employees. The results provide new insight into mobile recruiting and guidance for organizations looking to attract top talent.
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ibm, recruiting, mobile recruiting, mobile recruitment, human resources
    
IBM
Published By: IBM     Published Date: Jul 20, 2016
Analytics has permeated, virtually, every department within an organization. It’s no longer a ‘nice to have’. It’s an organizational imperative. HR, specifically, collects a wealth of data; from recruiting applications, employee surveys, performance management data and it sits in systems that remain largely untapped. This data can help drive strategic decisions about your workforce. Analytic tools have, historically, been difficult to use and required heavy IT lifting in order to get the most out of them. What if an analytics system learned and continue to learn as it experienced new information, new scenarios, and new responses. This is referred to as Cognitive Computing and is key to providing an analytics system that is easy to use but extremely powerful.
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ibm, talent acquisition, talent acquisition technology, human resources, recruiting, talent acquisition technology
    
IBM
Published By: Glint     Published Date: Sep 27, 2017
It’s one thing to execute an employee engagement survey, but another altogether to make engagement survey data actionable, to help forecast retention, productivity, and even workplace safety for blue collar workers. The Employee Engagement Barometer offers insights, tips and checklists to help shift your survey strategy from measurement of a past point in time to a forecast of the near future.
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employee engagement, hr metrics, employee engagement survey, employee engagement strategies, employee engagement strategy
    
Glint
Published By: Qualys     Published Date: Jan 08, 2015
Health care organizations face a variety of security challenges—from the growing presence of online personal data to new methods of accessing and transferring medical information. Protecting sensitive data requires more vigilance than ever. Learn how your IT security peers are responding to threats from mobile and cloud technologies to address these open systems in this latest SANS survey:New Threats Drive Improved Practices: State of Cybersecurity in Health Care Organizations. Inside you’ll see all the results—revealing better awareness of risks with improved commitment of resources and support. Download now to learn more about how leading health care organizations: Assess information ecosystems — to understand gaps in infrastructure Establish data-centric security controls — focusing on information, not just infrastructure Manage identities — tying data controls closely with identity and access management Invest in incident response — documenting and maintaining a formal response p
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it security, information ecosystems, data-centric security, identity management
    
Qualys
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