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The demands of modern IIoT applications increases the complexity of systems infrastructure and puts additional pressure on IT and OT security. As the frequency and sophistication of cyber-attacks increase, operations must leverage industry standards to achieve consistent protection. This paper will address how IEC62443 can be applied to industrial control systems and help readers understand the various priorities and steps required to help mitigate cyber threats.

NICE, the leader in workforce management, introduces the most advanced forecasting tools on the market with WFM 7.0. Building on its recognition as the industry standard, NICE WFM 7.0 Forecasting with Artificial Intelligence chooses the optimal daily forecast model to provide staffing levels and budgeting that are more accurate than those delivered by any other WFM solution.

For more than two centuries, industrial factory production has excelled in four key aspects: repeatability of the process, durability of parts produced, productivity of the workflow, and an economical total cost of operation. Factory workflows have been optimized to produce the best possible parts in volume, as inexpensively as possible. Any new production method or workflow process that hopes to be accepted alongside this standard process must meet or improve on these time-tested elements. To learn more, download this whitepaper today.

Today, it’s commonplace for companies to check the motor vehicle records (MVRs) of their drivers once a year. That’s considered due diligence. But what if one driver gets a moving violation or a citation for driving under the influence three weeks after the report was pulled? It could take months for that potentially costly issue to come to light. Likewise, a driver safety policy issued annually is typically worth about as much as the paper it’s written on. There is great potential in setting high standards and creating positive driving behaviors, but this must be a continual process informed by concrete policies, shared motivation to improve, useful data, and quality leadership. Fortunately, several important practices can help companies create a better safety culture –saving money, reducing risk and legal vulnerability, and keeping employees and communities safe. Here’s how.

Read “What Do You Mean TLS 1.3 Might Degrade My Security?” to learn about the good, the bad and the ugly as the industry moves to this new encryption standard. Learn how TLS 1.3 will impact your network, including the security implications. We’ll show you the potential implications for active and passive mode decryption as well as east-west traffic, what it means for threat hunting and compliance as well as how to prepare. Read now.

In our always-on, always-connected world, healthcare consumers expect instant access to customer service, not just from 9 AM to 5 PM. It’s often no longer good enough for health plans to staff call centers during standard business hours. Members today typically want to be able to log in and help themselves to the answers they need from self-service channels whenever they want — and they want the experience to be highly personal. One contact center benchmark study (see next page) revealed self-service channels can be a win-win for both businesses and consumers.1 When done well, self-service solutions can help businesses improve customer satisfaction while reducing costs. And consumers appreciate the convenience of getting answers quickly and efficiently.

Today’s employees demand greater flexibility, productivity, and mobility. And while cloud and BYOD policies have answered that call, they’ve also added unforeseen complexities the way IT manages data security and compliance. How can you balance productivity and risk in SaaS environments? “A Guide to Achieving SaaS Security and Compliance” deconstructs the idea that cloud security and user productivity are mutually exclusive. This whitepaper includes guidance on how to: Select SaaS providers that follow the very same external standards (e.g., PCI DSS) as your organization. Apply the same in-house security, governance, and compliance principles to cloud services. Leverage tools and processes to gain visibility, control access, and protect data in your SaaS environment.

Thousands of federal employees are issued mobile devices every year to carry out their agency’s mission. The government has strict security standards for such devices, but a new poll by Government Business Council (GBC) suggests that employee perceptions may be at odds with organizational priorities regarding security of these mobile devices.

The Information Technology Infrastructure Library (ITIL) provides guidance for the management of IT, and has quickly become the worldwide standard for IT Service Management (ITSM).

Since Adobe debuted the PDF file format in the early 1990s, it has become the defacto standard for electronic documents in many markets. While engineers, publishers, and printers push the format to its technical limits with rich media and 3-D content, the general office worker comprises the PDF-using majority.

UNSPSC enables preference item management, better spend analysis, supply standardization and information control. Whether you are deliberating on the need for a common product and classification standard for your company, or are an advanced UNSPSC adopter, we hope that "Adopting UNSPSC" will answer some of your questions and perhaps help you in some way to improve your purchasing and supply management processes.

The spatial analytics features of the SAP HANA platform can help you supercharge your business with location-specific data. By analyzing geospatial information, much of which is already present in your enterprise data, SAP HANA helps you pinpoint events, resolve boundaries locate customers and visualize routing. Spatial processing functionality is standard with your full-use SAP HANA licenses.

When companies invest in a performance center of excellence, it can take up to three years before it starts paying dividends back. As a result, customers are happier, outages are a seemingly rare occurrence, and performance becomes prioritized as a standard policy for application development and deployment.

An increasingly tech-savvy workforce is changing the future of work and the workplace. The workplace is now where your people are, not where they go – whether that’s the public space of a coffee shop or private space at home. Working hours are no longer standard, dictated by the tasks to be done, not by the clock. Work tools are no longer based only on workplace technology. The same cool features used in consumer devices, such as touch, are now required for workplace devices. It’s this familiar, smart technology that keeps people, across the generations, happy, productive and engaged. This dynamic IT is the foundation for a smart workplace that will enable you to attract and keep top talent – and shape the future-ready enterprise, now.

The retail sector has been expanding with each passing decade thanks to intelligent marketing, intense research around customer behavior, creative advertising, and the adoption of new technology. Now industry movers and shakers are looking to boost sales with location intelligence. With location intelligence, retail companies can track and predict consumer trends and shifts in demand. With these insights companies can capitalize on growth opportunities in new product or service areas. HERE Open Location Platform provides powerful, easy-to-use developer tools, standardized technology and scalable infrastructure to simplify the processing of location-based data. Learn how to gain a competitive edge with HERE Technologies.

Whether your company has been selling online for 20 minutes or 20 years, you are undoubtedly familiar with the PCI DSS (Payment Card Industry Data Security Standard). It requires merchants to create security management policies and procedures for safeguarding customers’ payment data. Originally created by Visa, MasterCard, Discover, and American Express in 2004, the PCI DSS has evolved over the years to ensure online sellers have the systems and processes in place to prevent a data breach.

The tipping point has arrived. Large enterprises are planning their next-generation datacenters around flash-based storage, and for good reason. Flash arrays provide read and write performance that is orders of magnitude faster than spinning media at a total cost of ownership that is on par with disk and will soon be lower. The benefits not only include improved application performance, but more consistent performance, lower latency, reduced storage footprint, streamlined storage administration, and lower operating costs. These advantages are too beneficial to your business to ignore. That’s why flash is becoming the standard for new storage investments.

Businesses in every sector are increasingly reliant on applications to handle everything from back-end operations to the delivery of new products, services, and customer experiences. That is why infrastructure system availability and the elimination of unplanned downtime are more important than ever before. Recent research has shown that the average cost of an hour of downtime is about half-a-million dollars,1 and this will only increase with the continued digitization of industries. To find out more download this whitepaper today.

To free up staff resources to focus on strategic business initiatives, many IT leaders are considering engaging a partner to handle ongoing data center maintenance and optimization. But, too often, data center management services fall short of expectations. Standard care services may be limited in scope, and may not support the range of legacy hardware already in the data center. Conversely, complex managed or outsourced services may involve a costly, fully-customized engagement, in which costs are unpredictable, and control is wrested away from the enterprise. Finally—and perhaps most importantly—many data center management service providers seem to lack the innovative spark that will ensure continuous improvement to data center operations.

Businesses in every sector are increasingly reliant on applications to handle everything from back-end operations to the delivery of new products, services, and customer experiences. That is why infrastructure system availability and the elimination of unplanned downtime are more important than ever before. Recent research has shown that the average cost of an hour of downtime is about half-a-million dollars,1 and this will only increase with the continued digitization of industries.

Recently awarded Best Sandwich Menu Variety from NRN’s Consumer Picks Survey, Jason’s Deli is known for providing healthy menu options and excellent customer service to millions of customers each year. Their goal is to delight customers and create a positive experience every time. The Jason’s Deli IT department is no different. IT sets the same high standards for service delivery as Jason’s Deli does in their restaurants. IT partners with all areas of the business and wants to be “easy to do business with.”

Around-the-clock global operations, data growth, and server virtualization all together can complicate protection and recovery strategies. They affect when and how often you can perform backups, increase the time required to back up, and ultimately affect your ability to successfully restore. These challenges can force lower standards for recovery objectives, such as reducing the frequency of backup jobs or protecting fewer applications, both of which can introduce risk. High-speed snapshot technologies and application integration can go a long way toward meeting these needs, and they have quickly become essential elements of a complete protection strategy. But snapshot copies have often been managed separately from traditional backup processes. Features like cataloging for search and retrieval as well as tape creation usually require separate management and do not fully leverage snapshot capabilities. To eliminate complexity and accelerate protection and recovery, you need a solution

How do you maintain the security and confidentiality of your organization’s data in a world in which your employees, contractors and partners are now working, file sharing and collaborating on a growing number of mobile devices? Makes you long for the day when data could be kept behind firewalls and employees were, more or less, working on standardized equipment. Now, people literally work on the edge, using various devices and sending often unprotected data to the cloud. This dramatic shift to this diversified way of working has made secure backup, recovery and sharing of data an exponentially more difficult problem to solve. The best approach is to start with a complete solution that can intelligently protect, manage and access data and information across users, heterogeneous devices and infrastructure from a single console - one that can efficiently manage your data for today's mobile environment and that applies rigorous security standards to this function.

What does a digital transformation look like? It varies from organization to organization, of course, since they have invested in countless systems and applications over the years. Digital transformation consists of building new applications and next-generation architectures on today’s open standards, using on-demand resources. For many organizations, digital transformation also means optimizing existing systems and application resources – integrating, replacing, or abstracting key pieces of their infrastructures into services.

WAN optimization increasingly resembles a mature market with increasing feature standardization. Vendor innovation is focused on supporting new application types and deployment options, with WAN optimization migrating toward more diverse platforms or to a WAN cloud.