Published By: Zendesk
Published Date: Jun 26, 2018
In the global market for customer service software, Zendesk is once again recognized as a leader in the 2018 Gartner Magic Quadrant for the CRM Customer Engagement Center.
Every year, Gartner conducts a thorough analysis of service providers in the customer service and support application space. We believe the Gartner Magic Quadrant for the CRM Customer Engagement Center report provides valuable information for business leaders who seek technology solutions for interacting and engaging with their customers.
Zendesk can again be found in the 2018 report’s Leader quadrant, which we consider a reflection of the success of our 125,000 customers, including enterprise clients like Airbnb, Tesco, and the University of Tennessee. The past year alone has included a number of significant milestones for us, including the release of AI-enhanced features for self-service and surpassing $500 million run rate in revenue. As our customer base continues to grow, we strive to be a dynamic vendor for bus
IDC’s interviews with organizations using Nutanix hyperconverged infrastructure solutions and Dell XC hyperconverged appliances powered by Nutanix software (Dell XC) to run key business applications highlighted the value they are achieving with these hyperconverged solutions.
This white paper examines how some of the ways organizations
use big data make their infrastructures vulnerable to attack. It
presents recommended best practices organizations can adopt
to help make their infrastructures and operations more secure.
And it discusses how adding advanced security software solutions
from IBM to their big-data environment can fill gaps that
big-data platforms by themselves do not address. It describes
how IBM® Security Guardium®, an end-to- end solution for
regulatory compliance and comprehensive data security, supports
entitlement reporting; user-access and activity monitoring;
advanced risk analytics and real-time threat detection analytics;
alerting, blocking, encryption and other data protection capabilities,
as well as automated compliance workflows and reporting
capabilities, to stop threats.
Whether we’re talking about a life partner, a business partner or an enterprise information platform, you don’t want to start any kind of relationship without all relevant information – or worse yet, go in blind. Selecting a case management solution provider is no different. Download this white paper to discover key considerations and questions to ask when evaluating case management vendors and software solutions.
Published By: Datavail
Published Date: Nov 03, 2017
The management of financial data in an organization is of paramount importance. Reporting, evaluating ROI, making adjustments across the business, and increasing revenue depend on good, accessible financial data that can be updated and integrated across systems and software.
For these reasons, many organizations have turned to master data management (MDM) software in the effort to better store, access, search, retrieve, and analyze their financial data. These MDM solutions are able to collect data within a single unified, fully integrated, user-friendly platform. However, in order to be most effective, MDM applications must also have capabilities in data relationship management (DRM). DRM software is able to describe and enforce the relationships between data, no matter where it's located within an organization, to provide a holistic and consistent solution.
Advanced persistent threats (APTs) are stealthier and more spiteful than ever. Sophisticated techniques are used to quietly breach organizations and deploy customized malware, which potentially remains undetected for months. Such attacks are caused by cybercriminals who target individual users with highly evasive tools. Legacy security approaches are bypassed to steal sensitive data from credit card details to intellectual property or government secrets. Traditional cybersecurity solutions, such as email spam filters, anti-virus software or firewalls are ineffective against advanced persistent threats. APTs can bypass such solutions and gain hold within a network to make organizations vulnerable to data breaches.
IT market intelligence agency, IDC, conducted a global study of 3500+ IT leaders around the world and found that companies at all levels are considering PC Lifecycle as a Service models to reduce costs, shorten refresh cycles and procure better equipment for their employees.
Dell PC as a Service (PCaaS) combines hardware, software, lifecycle services and financing into one all-encompassing solution – providing a single, predictable price per seat per month provided by Dell Financial Services.
Intel Inside®. Intel islemciler ile daha yüksek verimlilik. Learn more about Dell solutions powered by Intel®.
Traditional PC lifecycle management is an inefficient and expensive process that will cost your business both time and money.
Dell EMC can help you refresh your entire PC and technological ecosystem with latest hardware, software, peripherals and lifecycle services, including deployment, support and asset recovery. Our services and technology can reduce costs of PC lifecycle management by up to 25%. Learn more about Dell solutions powered by Intel®.
As more pressure is placed on the finance team to provide meaningful insights more frequently, it is becoming increasingly necessary to speed up business processes, as well as have immediate access to the most up-to-date information. The traditional expense reporting process is a drain from both perspectives.
Using software to manage employee expenses can provide a more efficient means of managing the process, however most solutions are simply a digital version of the traditional paper process. This can limit the amount of time savings you can gain.
This paper will demonstrate the time savings you can accomplish by implementing a real time expense reporting solution versus one that relies on employee generated expense reports.