Citrix NetScaler helps your organization fully optimize, secure and control the delivery of all enterprise and cloud services. NetScaler Insight Center and ActionAnalytics deliver unprecedented visibility and enables real-time control in response to network traffic from a variety of services such as native web and mobile apps and virtual desktops.
Many organizations are struggling with network infrastructure that is vastly outdated, and with the rise in cloud computing, the time to upgrade is now. Cloud-based network solutions for application delivery are a great way for businesses to ensure high levels of performance, security and flexibility. This guide explores two solutions that organizations use to build a network for today's evolving enterprise and how you can fully address cloud requirements for secure application delivery. Read now for this vital information on cloud networking!
Tired of dealing with ID10T errors? Wouldn't life be easier if you reduced the number of ID10T errors and focused more on the critical issues?
HP Service Anywhere seamlessly connects service quality, customer satisfaction and staff efficiency through its easy-to-use social collaborative capabilities. The only service desk with embedded Big Data technology, HP Service Anywhere delivers connected intelligence to IT and business users to support proactive problem solving and actionable analytics.
Published By: Infosys
Published Date: Sep 11, 2018
Infosys has been recognized as a ‘Leader’ in NelsonHall’s Vendor Evaluation and Assessment (NEAT) report on big data and analytics services 2018.We have also been highly rated for our focus on automation. Our ability to meet future client requirements as well as deliver immediate benefits such as analytics, data management and support functions to our clients with a specific focus on process automation enabled us to secure this position.
Published By: FICO EMEA
Published Date: Jan 25, 2019
Communications service providers (CSPs) have long recognized the potential of data analytics. Yet their early efforts to pull actionable intelligence from the oceans of data they have access to were largely unsuccessful. Many tried a 'big bang' approach to building a central repository without knowing what they wanted to do with the data in it. The arrival of artificial intelligence (AI) – its machine learning subset in particular – has changed their thinking and approach.
For this Quick Insights report, we surveyed 64 professionals from CSPs around the world who are applying, leveraging and/ or planning to deploy advanced analytics in some capacity at various points across the customer lifecycle.
Published By: FICO EMEA
Published Date: May 21, 2019
Fintechs and challenger banks have put a dent in the financial services universe. By developing compelling new products, services and experiences, these companies have set a new standard and raised customers’ expectations. While traditional banks work to meet these raised expectations, the challenge for new market entrants is turning their beachheads into sustainable, profitable businesses. FICO facilitates this transformation with our industry-leading analytics capabilities.
Published By: FICO EMEA
Published Date: May 31, 2019
: FICO commissioned an independent research study by TM Forum to look at how global telecommunication providers are using (and plan to use) machine learning and advanced analytics to improve the customer experience in credit risk and beyond. This in-depth report includes key insights from a global survey as well as executive interviews with leading communication service providers such as Telstra, Vodafone, Sky, Globe Telecom, and BT on their vision for leveraging artificial intelligence to stop fraud, better engage customers across channels, improve risk management, and drive collection results.
Read this report to understand:
o What CSPs see as the biggest drivers for deploying advanced analytics over the next two years
o How and where BT, Globe Telecom, Vodafone UK, Sky and Telstra are using analytics, from marketing through origination
o The opportunities and pitfalls around financing devices as opposed to or in addition to subsidising them
o The scope for analytics to improve c
Published By: Ensighten
Published Date: Jul 17, 2012
Learn how Tag Management Systems optimize deployment, performance and ROI of digital marketing, while accelerating page load. Add, remove and modify all third-party services like web analytics and conversion pixels via a single interface.
Published By: iKnowtion
Published Date: Nov 09, 2011
The financial services marketplace has changed dramatically, prompting many to review their marketing strategies. Find out how market segmentation, customer profitability, and customer mapping were used to help this company deliver desirable value propositions to customers.
The purpose of this white paper is to provide organizations with a four step roadmap that details how organizations can use VoC to make Product Management more customer-centric and significantly increase the odds of consistently delivering products that are successful in the marketplace.
Published By: Marketo
Published Date: Aug 02, 2016
Download this ebook and learn by example how financial institutions can embrace:
- Marketing automation
- Social media marketing
- Content marketing
- Marketing analytics
- And many more key digital marketing trends
In the early 2000s, two vastly different businesses—baseball and field service management—began to use advanced statistical analysis to gain an advantage over their competitors. They both revolutionized their respective fields by using statistical knowledge to improve performance. The new approach replaced old models and methods and attained shockingly good results as both set new standards for their respective industries.
In this white paper, you will learn the general concepts behind predictive analytics and how they can be applied to a field service organization. The paper will cover the basic metrics that should be tracked, the use of performance pattern profiles, and how these principles can predict future events.
Is your IT organization taking the proper steps toward successful cloud adoption?
Legacy networking technology is hampering IT agility. Cloud providers have initiated an agility revolution but secure inter- and intra-cloud network connectivity are still very challenging. Easier alternatives are either expensive, worsen application performance and/or hamper network efficiency. Riverbed’s unique SD-WAN solution helps unlock agility across the complete enterprise network allowing for easier deployment and management of cloud-centric networks. This cloud adoption Use Case outlines challenges and solutions for cloud-centric enterprise architectures including:
· Unlocking cloud agility through simple workflows in the WAN such as single-click secure connectivity to cloud and branch networks
· The importance of bandwidth reduction and application acceleration to ensure cloud adoption
· Distinguishing between application and network problems through enhanced visibility
How a contact center deploys and manages eServices - non-voice interaction channels such as email, chat, SMS and social media - is the key to offering electronic services that attract modern tech-savvy customers. Learn about eServices best practices from Sheila McGee-Smith, founder of McGee-Smith Analytics, and Tim Passios, Director of Solutions Marketing at Interactive Intelligence, and how three diverse companies successfully utilize eServices to their advantage.
A comprehensive solution for leveraging data in today's financial industry. Most organizations realize that the key to success lies in how well they manage data—and the banking industry is no exception. From customer statistics to strategic plans to employee communications, financial institutions are constantly juggling endless types of information.
With the economy in constant fluctuation, this white paper is especially timely. “Enhancing your infrastructure in an uncertain economy to support your SOA business initiatives” defines the challenges facing IT executives, and outlines actions they can take now to cut costs, increase productivity and get more out of existing IT investments.
Energy and utility companies need to manage incidents such as customer complaints or disputes to improve customer service while protecting the business should escalations occur. Advanced case management (ACM) provides enhanced service and risk management throughout the lifecycle of a case.
The underground economy is thriving, thanks in part to new technologies and business models such as digital currencies and online marketplaces for freelance services. SAS fraud specialists reveal how government agencies can uncover these activities – and the tax obligations not reported from them. A former head of compliance for the country’s fourth-largest state workers' comp program describes how a comprehensive analytics program found a tax gap of $718 million and was granted funding to double the team’s size without even asking.
Published By: TeamQuest
Published Date: Jul 11, 2014
In this whitepaper you will learn about the following:
• Analytics and today’s optimization challenges
• What REALLY matters
• Desired state and results
• Methodology and ideation examples
– Business and service aligned
– Automated and predictive IT analytics
Download to learn more!
Forrester's interviews with Epsilon, a multichannel marketing services provider, and subsequent financial analysis based on assumptions that Forrester used illustrate the potential ROI from the use of IBM Netezza appliances and concluded that IBM Netezza Data Warehouse Appliances provide competitive differentiation through faster analytics while reducing capital and operational costs.