To out-innovate and out-pace their competition, organizations must be on a consistent path to keep their infrastructure
modern. IT is under constant pressure to deliver optimized infrastructure for new business initiatives and supporting
applications all while trying to contain or even reduce costs. In fact, respondents to ESG’s ongoing research consistently
cite cost reduction as one of the top business drivers affecting their IT spending. When asked in a research survey how
their organizations intended to contain costs in 2017, 27% of respondents said that they would be purchasing new
technologies with better ROI.
Businesses in every sector are increasingly reliant on applications to handle everything from
back-end operations to the delivery of new products, services, and customer experiences.
That is why infrastructure system availability and the elimination of unplanned downtime
are more important than ever before. Recent research has shown that the average cost of an
hour of downtime is about half-a-million dollars,1
and this will only increase with the continued
digitization of industries.
Aberdeem research has shown that when organizatins harneess the power of Flash, they are able to more effectively implement a digital transformation, build hybrid infrastructures,
and gain increased agility and competitive advantage. In this eBook, we’ll explore how leading businesses can better their future with flash arrays that are Predictive, Cloud-Ready, and Timeles..
"This research by Nimble Storage, a Hewlett Packard Enterprise Company, outlines the top five causes of application delays. The report analyzes more than 12,000 anonymized cases of downtime and slow performance. Read this report and find out:
Top 5 causes of downtime and poor performance across the infrastructure stack
How machine learning and predictive analytics can prevent issues
Steps you can take to boost performance and availability"
Published By: Cisco EMEA
Published Date: Mar 14, 2018
What if defenders could see the future? If they knew an attack was coming, they could stop it, or at least mitigate its impact and help ensure what they need to protect most is safe. The fact is, defenders
can see what’s on the horizon. Many clues are out there—and obvious.
For years, Cisco has been warning defenders about escalating cybercriminal activity around the globe.
In this, our latest annual cybersecurity report, we present data and analysis from Cisco threat researchers and several of our technology partners about attacker behavior observed over the past 12 to 18 months.
Published By: Cisco EMEA
Published Date: Mar 26, 2019
Most organizations have invested, and continue to invest, in people, processes, technology, and policies to meet customer privacy requirements and avoid significant fines and other penalties. In addition, data breaches continue to expose the personal information of millions of people, and organizations are concerned about the products they buy, services they use, people they employ, and with whom they partner and do business with generally. As a result, customers are asking more questions during the buying cycle about how their data is captured, used, transferred, shared, stored, and destroyed. In last year’s study (Cisco 2018 Privacy Maturity Benchmark Study), Cisco introduced data and insights regarding how these privacy concerns were negatively impacting the buying cycle and timelines. This year’s research updates those findings and explores the benefits associated with privacy investment.
Cisco’s Data Privacy Benchmark Study utilizes data from Cisco’s Annual Cybersecurity Benchma
Ponemon Institute surveyed 569 individuals in IT security who are familiar with credential stuffing and are responsible for the security of their companies’ Internet properties. The survey identified key stats about credential stuffing, including the costs organizations incur to prevent damage, and the financial consequences when attackers succeed.
According to respondents, these attacks cause costly application downtime, loss of customers, and involvement of IT security that can result in a cost of millions of dollars. The survey highlights the challenges in identifying who is accessing their websites using stolen credentials, as well as the difficulty in preventing and remediating these attacks.
Published By: Zendesk
Published Date: Jun 29, 2018
Customers are more technically savvy than ever and have come to prefer the DIY approach to solving their issues and answering their own questions. Years of research by ICMI has confirmed that customers prefer to resolve issues themselves and within their channels of choice. Furthermore, customers only seek direct interactions when they unsuccessfully exhaust their self-service options. This is backed up by data from American Express, which found that 48% of consumers prefer to speak with a customer service rep when dealing with complex issues, but only 16% prefer the same contact for simple issues. The goal of this paper is simple: We want to help you build an all-in-one knowledge base, community, and customer portal. All of which can be accomplished with a help center like Zendesk Guide.
Published By: Lenovo UK
Published Date: Mar 14, 2019
Lenovo commissioned Cebr to research the changing dynamics of workplaces around
the UK. The report quantifies the potential gains from remote working and looks at
issues such as: What attributes do people at the start of their careers look for in an
employer? Will there be a continued shift towards remote working? And how much
importance do people place on flexible working hours?
IoT describes a system where items in the physical world, and sensors within or attached to these items, are connected to the Internet via wireless and wired Internet connections. These sensors can use various types of local area connections such as RFID, NFC, Wi-Fi, Bluetooth, and Zigbee. Sensors can also have wide area connectivity such as GSM, GPRS, 3G, and LTE.
Seattle Cancer Care Alliance (SCCA) serves as the clinical arm for research and treatment studies for Fred Hutchinson Cancer Research Center, University of Washington Medicine, and Seattle Children’s. The organization’s outsourced IT service desk operated adequately, but a desire for financial savings, enriched customer relationships, and improved HIPAA compliance drove SCCA to seek out another solution.
Powered by data from 451 Research, the Right Mix web application benchmarks your current private vs public cloud mix, business drivers, and workload deployment venues against industry peers to create a comparative analysis. See how your mix stacks up, then download the 451 Research report for robust insights into the state of the hybrid IT market.
As map providers move to a highly modular, platform-centric approach, get an understanding of the value being delivered and find out how governments can harness the benefits and apply them across regions to enhance mobility, experiences and safety. In this report by Counterpoint Technology Market Research, learn why the HERE Open Location Platform – described as super-rich and always up-to-date, is a leader in the location data arena.
The United Nations predicts that by 2050 an additional 2.5 billion people will live in towns and cities, with 90% of this increase happening in Africa and Asia. With congestion already a challenge on many city roads how will we keep our megacities moving and quality of life high for their populations?
As the world’s leading location platform in 2018 (Source: Ovum and Counterpoint Research annual indexes) HERE shares location data, insights, tools and services which keep people and traffic flowing through cities and states around the world. This eBook explains how it can help megacities of today and the future.
As map providers move to a highly modular, platform-centric approach, get an understanding of how fleet and logistics software providers can deliver more value in their solutions to enhance efficiency, productivity, and safety. In this report by Counterpoint Technology Market Research, learn why the HERE Open Location Platform – described as super-rich, always up-to-date, and a neutral offering – is a leader in the location data arena.
Advertisers are beginning to invest in location insights which give them data on how and why transactions are made in specific places. U.S. marketers are poised to double their spend on location-targeted mobile ads between 2017 and 2021 to $32 billion, according to research firm BIA/Kelsey. Understanding location is key to gaining insights and making change.
HERE offers data sets and services that advertisers can use to contextualize consumer movements and habits in the world around them. This gives them well-timed and relevant advertising.
As map providers move to a highly modular, platform-centric approach, get an understanding of the value being delivered and how you can harness the benefits and apply them to advertisement campaigns to attain more granular segmentation, precise targeting and a better audience experience. In this report by Counterpoint Technology Market Research, learn why the HERE Open Location Platform – described as super-rich, always up-to-date, and a neutral offering – is a leader in the location data arena.
adsquare offers brands insights into customer behaviors and footfall to underpin digital marketing campaigns. Using a detailed brief of the audience the brand wishes to reach, adsquare gathers data from a range of mobile, online and offline sources. This rich data gives a brand a stronger opportunity to create relevant campaigns for their audiences.
It is critical to adsquare’s success that its data sources are reliable. As the world’s leading location platform in 2018 (Source: Ovum and Counterpoint Research annual indexes) HERE is building and sharing real-time location intelligence with adsquare which reveals patterns to show how and why customers make transactions in specific places.
How can brands make the most of the growing opportunities offered by location data? Understanding location and its connection to customer behavior is key to gaining full and reliable insights and making efficient change.
HERE is building and sharing real-time location intelligence which reveals why customers make transactions in specific places. HERE’s Open Location Platform contextualizes consumer motivations in the world around them. As the world’s leading location platform in 2018 (Source: Ovum and Counterpoint Research annual indexes) HERE also shares its own insights into the future of reaching customers on their mobile devices as they travel, including in-car advertising.
Infrastructure is used by customer and employee service and support centers, inbound and outbound telemarketing services, help desk services, government-operated support centers, and other types of structured communications operations.
The Time for the Hybrid WAN IT has gone through a significant evolution over the past decade. Virtualization has changed the entire face of the data center, the network edge has become predominantly wireless and consumer devices reign supreme. However, one of the few areas of IT that has yet to evolve is the corporate wide area network (WAN). Managing the WAN is something network managers have always struggled with because WAN speeds are typically an order of magnitude, or more, slower than local area networks (LANs).