This RSR custom research report explores the impact of omnichannel methods on merchandising, marketing and the supply chain; specifically, what analytical capabilities address the challenges that omnichannel selling and fulfillment pose for retailers. Consumers today routinely begin their shopping journeys online, but complete their purchases in nearby stores, in their “home” stores or delivered directly to their doors. Retail analytics enables organizations to capture data from their customers' journeys. Retailers that successfully deliver relevant omnichannel experiences while gaining a more sophisticated understanding of demand (where and how it is initiated) will enhance their brands’ value and create compelling and profitable customer relationships.
Published By: Pentaho
Published Date: Nov 04, 2015
This report explains the benefits that Hadoop and Hadoop-based products can bring to organizations today, both for big data analytics and as complements to existing BI and data warehousing technologies based on TDWI research plus survey responses from 325 data management professionals across 13 industries. It also covers Hadoop best practices and provides an overview of tools and platforms that integrate with Hadoop.
Thinking about a web conferencing solution switch? Then this IT Buyer’s Guide to Web Conferencing is for you. The positive impact of a web conferencing solution is well-established. But a web conferencing tool can become just another pain point for IT teams. To reduce the resource and budget burdens your team, it is imperative to find the right solution from the start. Download PGi’s IT Buyer’s Guide to Web Conferencing to use as a reference tool for your research.
The technology that powers organizations has undergone several major transitions since the birth of computing. In the 1960s, the mainframe was the dominant compute model, and it gave way to minicomputing about a decade later. In the 1990s, businesses eventually shifted to PC-based computing in the client/server era. This model was eventually supplanted by Internet computing as the dominant compute model. Today, the technology industry finds itself in the midst of the most significant transition ever: the shift to mobile computing.
When determining which investments to make in their technology infrastructure, organizations will often choose to make no changes at all. While this decision avoids short-term costs and business disruption, it often simply delays the inevitable—even making it worse.
The cost of doing nothing is expensive in the long term. This report—from the independent researchers at Aberdeen Group—outlines the reasons distributors choose not to upgrade enterprise resource planning (ERP) software and cautions against this approach, supplying detailed research that illustrates the benefits of keeping your systems current.
Download this report to learn how a new or improved ERP system can help get you the information you need to make informed decisions and act more efficiently, improving overall company performance.
More than ever, businesses are considering a cloud solution for their enterprise resource planning (ERP) deployment over an on-premises system. Cloud technology appeals to these companies because updates and fixes occur automatically with little or no effort from internal IT staff, and because cloud-based solutions provide access to real-time data from anywhere. Employees want tools that make it easier for them to complete everyday tasks and make informed decisions that help the business grow.
Aberdeen’s research report, “Top Performers Know It’s Time to Migrate to Cloud ERP: Here’s Why and How,” uncovers the reasons successful companies are choosing cloud over on-premises ERP models. Download this SmartBite for a quick look at the report’s highlights.
Over two-thirds of US consumers under 50 say they would be happy if shopping evolved into a mobile-only experience, recent survey research found. Is your brand designing its mobile experience for a near future in which you may be engaging with your customers exclusively via smartphone, tablet or watch?
In this guide, we draw on our experience creating mobile shopping experiences for some of the world’s leading brands to help you optimize the design of your mobile presence and improve engagement with your customers.
Design matters for mobile. The user experience of your website and app can make the difference between driving revenue and driving customers away.
In order to appeal today’s empowered audiences, you have to deliver highly personalised marketing experiences that respond to their needs and behaviour. Read this report for actionable insight into customer-centric marketing.
No matter your line of business, technology implemented four years ago is likely near its end of life and may be underperforming as more users and more strenuous workloads stretch your resources thin. Adding memory and upgrading processors won't provide the same benefits to your infrastructure as a consolidation and upgrade can. Read this research report to learn how upgrading to Dell's PowerEdge VRTX with Hyper-V virtualization, Microsoft Windows Server 2012 R2, and Microsoft SQL Server 2014 could reduce costs while delivering better performance than trying to maintain aging hardware and software.
To select the best payroll provider possible, who better to ask than your peers? With more than 400,000 reviews from real software users, the G2 Crowd business software review platform will help you confidently make the right choice.
The G2 Crowd payroll report compares how providers rank in terms of customer satisfaction, specific features, industries, and more. To help you evaluate your payroll options, get this FREE copy of the G2 Crowd payroll report (a $599 value).
This exclusive research includes:
· Detailed profiles of 27 payroll providers
· Ranking based on customer feedback
· Assessment of implementation, integration, support, and ease of use
· Actionable insights to help you decide
Too irrelevant to the team leader.
Such are the complaints heard repeatedly about Performance Management and Engagement systems.
And these don’t even touch on the biggest problem of all: current systems produce a tidal wave of unreliable data. The ratings they yield are based on the notion that, with enough time and training, managers (and peers) can become reliable raters of other people’s skills and competencies. Sadly, that’s not true. A large body of research reveals:
61% of your manager’s rating of you is a reflection of the
manager, not of you. Your organization, apparently unaware of this, then persists on paying you, training you, and promoting you—and everyone else in the organization—based on these flawed ratings.
Published By: Salesforce
Published Date: Nov 19, 2015
Based on responses from more than 1,100 adults who currently have investments, the research found the wave of millennials (ages 18-34) entering the market is not only putting pressure on financial advisors to use newer technologies in managing their money, but also pushing even Gen Xers (ages 35-54) and baby boomers (ages 55+) toward more modern financial tools, such as modeling on mobile devices or online portfolio rebalancing.
Business buyers are more demanding than ever. They expect organizations to meet their precise needs through the life-cycle of interactions with B2B brands. This means providing today’s business buyers with consumer like-experiences that allow them to do their job better and easier, and making the complex simple. Download this white paper from Aberdeen Group to learn the five best practices to get B2B e-commerce right and how to achieve best-in-class performance in customer retention, revenue growth, and operational efficiency.
Published By: LogMeIn
Published Date: Mar 19, 2015
In the past two years, businesses’ desire to understand and connect with the mobile user has grown and expanded throughout nearly every vertical market. We created this project as a way to understand the mindset, demographics, and behaviors that drive mobile engagement so that we can advise businesses on how to do it right – and how to avoid doing it wrong. This research report is based on a global study of more than 5,800 mobile device owners, and as such, is the most comprehensive primary research report ever done on mobile engagement.
Published By: LogMeIn
Published Date: Mar 19, 2015
Support organizations are implementing new technologies and processes to better connect customers with technical support teams, and customer satisfaction is paramount. However, most organizations admit they're not proactively aligning their priorities with their customers’ expectations. Are the needs of the support team different from what customers want and expect? Recent research by HDI delves into the two groups’ expectations and priorities— according to support professionals—and explores
how closely they're aligned. Download this white paper to learn more.
Published By: InsideView
Published Date: Aug 17, 2015
In most companies, sales and marketing fight each other as much as the competition.
But research shows that companies with tight sales-marketing alignment have 38% higher win rates and generate 208% more revenue.
Tracy Eiler shares her takeaways from the webinar with Forrester’s Laura Ramos, “5 Ways to Get Sales & Marketing Aligned” in this article.
Learn how to start aligning your sales and marketing teams.
Published By: SAP SME
Published Date: May 09, 2017
As funções de finanças em pequenas e médias empresas (PMEs) estão evoluindo para ficarem à altura das necessidades em constante mudança das empresas. E os que comandam a função de finanças estão convencidos de que o sucesso futuro pode depender da habilidade de usar uma tecnologia de informações sofisticada para acompanhar o ritmo das mudanças.
Esses foram os temas de destaque no recente estudo global conduzido pela CFO Research e patrocinado pela SAP. Como parte de uma pesquisa global com empresas de todos os portes, a CFO Research entrevistou mais de 1.000 profissionais de finanças de pequenas e médias empresas para entender melhor a visão da função de finanças e o que os profissionais de finanças consideravam a possível fonte do sucesso futuro. Nesta pesquisa, as PMEs foram definidas com receitas anuais entre US$10 milhões e US$1 bilhão.
Voke conducted a survey of 505 participants from technology and non-technology companies to explore their use of service virtualization and its results. Organizations using service virtualization experienced fewer defects, reduced software cycles, and increased customer satisfaction.
The 2015 Service Virtualization Market Snapshot™ REPORT by Voke Research provides real-world data to help you justify the investment in service virtualization.
Managing risk has never been so important for businesses, nor has it been so difficult. New globalresearch commissioned by SAP has revealed that an increasingly complex business and risk environment is severely challenging companies.
The Cisco® 2016 Midyear Cybersecurity Report—which presents research, insights, and perspectives from Cisco Security Research—updates security professionals on the trends covered in our previous security report while also examining developments that may affect the security landscape later this year.
Research conducted by The Economist Intelligence Unit (EIU), sponsored by Oracle,
provides answers. The results show that a proactive security strategy backed by a fully
engaged C-suite and board of directors reduced the growth of cyber-attacks and
breaches by 53% over comparable firms. These findings were compiled from responses
by 300 firms, across multiple industries, against a range of attack modes and over a
two-year period from February 2014 to January 2016.
The lessons are clear. As cyber-attackers elevate their game, the response must be an
enterprise solution. Only C-suites and boards of directors marshal the authority and
resources to support a truly enterprise-wide approach. In sum, proactive cyber-security
strategies, supported by senior management, can cut vulnerability to cyber-attack in half.