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Published By: Cisco EMEA     Published Date: Oct 01, 2019
De Cisco-ervaring voor vergaderingen en teamsamenwerking De werkplek is veranderd en bedrijven met de meest flexibele werknemers presteren beter dan traditionele bedrijven. Maar de realiteit van het moderne bedrijfsleven is dat u een cultuur van innovatie zelf moet stimuleren. Teams hebben een werkvloer nodig die is toegespitst op innovatie en snelheid. Maak kennis met Cisco Webex Teams, een platform dat teams helpt het allemaal te doen. Dit is een essentieel gereedschap voor vooruitstrevende MKB-bedrijven.
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Cisco EMEA
Published By: Riskified     Published Date: Oct 11, 2019
See how fraud rings outsmart fraud management systems and learn how to stop them.
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Riskified
Published By: SheerID     Published Date: Oct 18, 2019
Standing out in a competitive market is no easy feat. How do you make a splash? It goes beyond innovative technology or relatable brand identity. You need a customer acquisition strategy that will connect your company with the ideal audience. Creating a personalized offer for specific consumer tribes—such as the military, students, or teachers—is a great start. But a manual verification process is frustrating for buyers and time-consuming for support teams. Learn how Purple used gated, personalized offers backed by instant verification, which led to: ? A 6x conversion rate ? Saving their support team 49 hours per month of phone calls ? 25:1 ROAS (Return on Ad Spend)
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SheerID
Published By: HERE Technologies     Published Date: Sep 23, 2019
How can brands create relevant, authentic advertising experiences with real-world location intelligence? Innovative brands and marketers are looking for data sets and services that contextualize consumer movements and habits in the world around them. Understanding location and its connection to customer behavior is key to increasing the effectiveness of retail campaigns and diving deeper into audience behavioral patterns. HERE enables relevant and authentic experiences through real-time location intelligence. As the world’s leading location platform*, HERE also shares its insights into the future of reaching customers on their mobile devices as they travel. *Souce: Ovum and Counterpoint Research annual indexes
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HERE Technologies
Published By: KPMG     Published Date: Jun 06, 2019
As rising consumer expectations ramp up reputational risk, retailers need to keep up to date with regulatory developments. This report provides a comprehensive overview. Read the report to find out: • what customers care about that could affect your reputation • which regulations you must comply with to manage reputational and financial risk • why brand and reputation is a top concern for UK CEOs.
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KPMG
Published By: KPMG     Published Date: Jun 06, 2019
Find out why cyber security must be embedded into commercial strategy. With focused insight on the economics of trust for financial services, automotive, mobile and retail organisations. Read the report to understand: • how consumer expectations are shifting on the topic of digital trust • how well the priorities of consumers and security executives align • what it takes for consumers to stay with a brand when things go wrong.
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KPMG
Published By: Salesforce     Published Date: Oct 17, 2019
Customer experience management means caring about the end-to-end experience your brand has with its prospects, customers, and brand evangelists. Managing the customer experience requires attention to detail at all steps along the path to purchase, from the content created to capture awareness, to the ecommerce experience of shopping on your site, and the after-sale commitment to keep loyal customers engaged using newsletters, coupons, and customer-appreciation sales. Read this guide to find out more.
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Salesforce
Published By: Group M_IBM Q4'19     Published Date: Sep 27, 2019
Brands are seeing tremendous disruption in the areas of retail, consumer goods, and travel/ hospitality. To stay on pace with the changing needs and demands of these industries, you need to compete and thrive in new ways. Cognitive Enterprise is data-enabled, cloud-powered, transformational business. It doesn't see silos. It uses data to inform the next best step to improve processes spanning all areas of the business, including customer experience.
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Group M_IBM Q4'19
Published By: Group M_IBM Q4'19     Published Date: Sep 27, 2019
Brands are seeing tremendous disruption in the areas of retail, consumer goods, and travel/ hospitality. To stay on pace with the changing needs and demands of these industries, you need to compete and thrive in new ways. Cognitive Enterprise is data-enabled, cloud-powered, transformational business that breaks through organizational silos.
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Group M_IBM Q4'19
Published By: Group M_IBM Q4'19     Published Date: Sep 27, 2019
AI innovation in retail starts with a tech-forward company culture, from C-suite stakeholders down to every employee. AI greatly enhances a retailer’s ability to harness data for better merchandising, marketing, and customer service. It will not only complement existing retail jobs but introduce brand new roles and skill sets into the human workforce.
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Group M_IBM Q4'19
Published By: Infinidat EMEA     Published Date: May 14, 2019
Infrastructure efficiency and effectiveness directly support profit and growth as competition increases in the cloud and managed service provider (xSP) market. Savvy service providers understand that storage choices have a profound impact on not only their profit and growth, but also on their customer experience and retention. They also know that storage challenges in all those areas increase exponentially with scale. Infinidat storage platforms allow service providers to build and scale differentiated, profitable solutions without worrying about storage. Infinidat technology enables unprecedented efficiency, performance, and resiliency, while flexible business models make it easy for service providers to operationalize those platform advantages—including unique co-branding and promotional opportunities as part of the Powered by Infinidat program. Cloud providers worldwide trust their businesses to Infinidat storage. This paper explores a path for service providers to unlock greater sc
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Infinidat EMEA
Published By: Infinidat EMEA     Published Date: Oct 10, 2019
I Big Data e gli analytics workloads sono la nuova frontiera per le aziende. I dati vengono raccolti da fonti che non esistevano 10 anni fa. Tutti i dati dei telefoni cellulari, i dati generati dalle macchine e i dati relativi all’interazione con i siti vengono raccolti e analizzati. Inoltre, con i budget IT sempre più sotto pressione, l’impatto ambientale dei Big Data non fa che aumentare e pone grandi sfi de per i sistemi storage. Questo documento fornisce informazioni sulle problematiche che le applicazioni dei Big Data pongono sullo storage e su come scegliere le più corrette infrastrutture per ottimizzare e consolidare le applicazioni dei Big Data e degli analytics, senza prosciugare le fi nanze.
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Infinidat EMEA
Published By: Infinidat EMEA     Published Date: Oct 10, 2019
Nonostante decenni di progresso industriale e tecnologico, ad oggi non esiste ancora una soluzione storage integrata e universale capace di ridurre i rischi, essere redditizia, eliminare le complessità e integrarsi perfettamente nel modus operandi del business e gestire i dati su larga scala. Per raggiungere questi obiettivi, è necessario contare su determinate capacità, così da raggiungere i risultati ideali al minor costo possibile. Queste capacità includono la disponibilità, l’affi dabilità, le prestazioni, la densità, la facilità di gestione e l’integrazione dell’ecosistema nelle applicazioni. Questo documento presenta una soluzione innovativa nel panorama dello storage. Si possono così risolvere non solo i problemi di oggi, ma anche quelli di domani.
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Infinidat EMEA
Published By: Kustomer     Published Date: Aug 27, 2019
Your customers crave and deserve a stellar customer service experience. Learn three ways to deliver personalized support and earn lifelong brand loyalty.
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customer service, customer support, customer experience, customer service software, conversational commerce, personalized customer service, customer service personalization, personalized customer support, customer support personalization, personalized customer experience, customer experience personalization
    
Kustomer
Published By: Rackspace - Google Cloud     Published Date: Jul 26, 2019
As the first managed services partner for Google Cloud Platform, Rackspace can help you accelerate innovation and cost savings within your retail organisation. With over 2.5 million hours of experience managing over 8000+ ecommerce websites, let us look after the intensive day-to-day operations of the cloud, so that you can focus on achieving your core business objectives. This paper explores: • Customer Voices: a look at three customers experiences working and thriving with GCP cloud • Shopping trends and forecasts for 2019 • What’s on offer with Rackspace and our Fanatical Experience™
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Rackspace - Google Cloud
Published By: Selligent Marketing Cloud     Published Date: Sep 24, 2019
This eBook will present some of the key ingredients in the secret sauce for successful customer loyalty and customer retention marketing. It presents five marketing strategies to drive engagement with a long-term perspective. Drawing on the latest engagement marketing technologies, these insights are supplemented by cases from Selligent Marketing Cloud clients, top brands that are at the forefront of creating and sustaining customer loyalty.
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Selligent Marketing Cloud
Published By: Selligent Marketing Cloud     Published Date: Sep 24, 2019
Everybody in marketing is chasing today’s consumers as they hop from channel to channel on their digitally empowered customer journeys. Some marketers are more successful than others. Brands with integrated omnichannel touchpoints can let customers start researching a product on their laptop, receive related advertising on social, ask questions on chat, make the purchase on their phone, and pick up the product at their nearest store.
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Selligent Marketing Cloud
Published By: Selligent Marketing Cloud     Published Date: Sep 24, 2019
Here’s the reality for retail marketers today: personalization is no longer an option. It’s the key to keeping your customers engaged – and spending. Brands that get it right stand to gain a lot. Those who don’t, lose. Consider some of the major retailers that have failed in recent years.
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Selligent Marketing Cloud
Published By: Selligent Marketing Cloud     Published Date: Sep 24, 2019
Right now, consumers are driving two seemingly opposing trends: Accenture calls the first trend ‘From Me to We.’ As people grasp the importance of sustainable living, they are shifting from a purely selfish focus (give me what I want) towards actively pushing brands to become more responsible for their global footprint and the health of our planet (support the ideals we believe in).1
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Selligent Marketing Cloud
Published By: GoCardless     Published Date: Oct 14, 2019
Payment experience is the combination of customer touchpoints that lead to a payment taking place. The sum of all these touchpoints will contribute to the customer’s overall perception of your brand.
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GoCardless
Published By: OC Tanner     Published Date: Oct 10, 2019
Improving workplace culture is an ongoing priority for most organizations. But company culture can be an ever-moving target, and the modern workforce evolves every day. Not getting culture right can lead to time and resources spent on initiatives that don’t have an impact or improve the employee experience. Brand new research from the 2020 Global Culture Report* shows 5 new insights about workplace culture that most organizations miss but need to know about.
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OC Tanner
Published By: TIBCO Software     Published Date: Sep 16, 2019
A maior dor de cabeça para a maioria das equipes de operações de pagamento é o controle de custos - e grande parte disso vem do gerenciamento de fraudes: • As equipes de investigação perdem muito tempo apenas reunindo os dados necessários para tomar as decisões. • Os mecanismos de detecção estão sempre se atualizando com os mais recentes padrões de fraude. • Os regulamentos em constante mudança aumentam o tempo e o custo necessários para alcançar a conformidade e atender aos padrões de auditoria. Dado seu escopo e impacto, substituir os principais sistemas de fraude não é uma opção para a maioria das empresas. Mas, em vez de substituí-los, você pode melhorar o processo investigativo com uma investigação ampliada e aprimorar o processo de detecção aperfeiçoando os sistemas atuais. Este relatório descreve três maneiras pelas quais as empresas de serviços financeiros podem usar as soluções TIBCO para reduzir o custo das investigações por meio de uma melhor detecção, e simplificar a co
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TIBCO Software
Published By: TIBCO Software     Published Date: Sep 16, 2019
La industria petrolera se está transformando de manera dinámica gracias el poder de conexión del Internet, los avances en sensores remotos conectados, y las posibilidades que ofrece el machine learning y la inteligencia artificial (IA). A medida que la búsqueda de hidrocarburos y fuentes de energías alternativas se amplía a entornos más profundos y hostiles, los operadores, las compañías de servicios y los propietarios de los recursos están aprovechando los avances tecnológicos para garantizar que sus empleados estén más seguros, sus campos sean más productivos y sus activos fijos estén operando a su máximo nivel de eficiencia.
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TIBCO Software
Published By: TIBCO Software     Published Date: Sep 16, 2019
La transformación digital de la institución de servicios financiera familiar más grande de América, con una historia que data de tres generaciones atrás. Entérese de cómo la función de los datos cambió en el banco durante la evolución de la experiencia del cliente. First Citizens Bank ha estado utilizando la integración y la tecnología analítica avanzada de TIBCO para ofrecer a sus clientes una experiencia de autoservicio consistente y continua, con el propósito de combatir el fraude y brindar servicios financieros más precisos y proactivos.
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TIBCO Software
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