Technology is changing the way businesses operate. More and more employees are working and collaborating from different locations—across time zones and countries, or even just across town. Technological advances are making it easier to expand a company’s community while allowing employees to work virtually, from local offices, flex spaces, or their homes.
The banking industry has been talking about improving the customer experience with customer-centric banking for a long time.
From a recent study of French retail banks, neobanks and online banks are winning the customer experience battle. To retain customers, traditional banks will need to improve their overall customer experience, a key priority as reported in DBR Research’s Digital Banking Report 2018. All three of the top trends for 2018 are related to improving the overall customer experience. Failing to address these key trends will hurt laggards.
Just because you have a digital presence doesn't mean your work is done, it just means that you need to continue to innovate to attract and retain your customer base. But what makes for a successful banking customer journey?
Read this solution brief to learn the five pillars of success for the banking customer journey.
According to Forrester Research, "Enterprise data virtualization has become critical to every organization in overcoming growing data challenges," with faster access to connected data, self-service, and agility among the many benefits seen.
In this report, Forrester analyzes past research and Forrester Wave reports, user need assessments, and vendor and expert interviews to evaluate the offerings of top vendors in enterprise data virtualization. In compiling the vendor rankings, the report reviews the current offering, strategy, and market presence for the 13 most significant vendors.
They discuss where TIBCO ranks in the evaluation and positions TIBCO Data Virtualization as a leader in enterprise data virtualization
Read The Forrester Wave™: Enterprise Data Virtualization, Q4 2017 report to learn more.
In the past, simply having a presence on social media was enough for many companies. But social networking sites are changing, and so are buyers. Potential customers want to hear messages tailored specifically for them, and they want to hear those messages from someone they can trust.
To maximize the potential of social media, today's marketers have to change their strategies. That's where employee advocacy comes in.
Published By: Trifacta
Published Date: Nov 02, 2018
In the latest report, Forrester evaluated 10 top data preparation solutions against 18 criteria, grouped into categories of Current Offering, Strategy and Market Presence. See how each data prep provider compares and who received the highest scores.
Download your copy today to review:
What are the key technical differentiators for data preparation solutions
Which user personas do data preparation solutions focus on
Why ownership of data preparation is transitioning from IT to business end users
Published By: Uberall
Published Date: Jan 24, 2019
We’ll give you some key insights on how consumers are using technology platforms to guide them, how your clients can leverage those tools to win business, and how you can drive recurring revenue through location marketing services.
We’ll also offer some specific tips on optimizing online presence for brands and maximizing budget – taking advantage of the techniques most likely to drive business.
Read on to learn more!
Published By: Uberall
Published Date: Apr 12, 2019
New data from Googleą reveals that 5 out of every 10 consumers who search online locally for goods and services will visit a store within 24 hours. If your business does not have a strong online presence locally, a large portion of ‘good fit’ consumers who are motivated to buy products or services you supply are potentially visiting your competitors’ stores.
Learn the Pros & Cons of Leaders in the Engagement Space to ID the Best Solution for Enterprise Marketers
The first-of-its-kind Forrester Wave™ on Mobile Engagement Automation helps digital business and marketing professionals make the right choice to power that next level of hyperpersonalized customer engagement — whether on mobile, or not.
Get your complimentary report to learn:
? Which vendors Forrester analyzed based on a 30-criteria evaluation
? How these vendors differ on current offering, strategic vision and market presence
? Why more companies are investing in mobile engagement automation
? The considerations needed to make the right choice for enterprise marketers
At Viavi Solutions® we’ve had the benefit of observing a number of hybrid cloud deployments up close. All sectors of IT users—from small to large enterprises, governmental groups, and even cloud service providers (CSPs) who themselves have begun to offer managed cloud services from third-party platforms—touch the hybrid cloud environment. CIOs, especially, face new challenges in deploying or expanding their enterprise presence in the cloud. This white paper examines four critical areas—migration, security, costs, and visibility—where CIOs can make major differences in the successful execution of hybrid cloud strategies. We’ve listed 20 fundamental questions CIOs can discuss with both their internal deployment groups and their external CSP/system integrator in preparation for a migration to or an expansion of hybrid cloud services.
At Viavi Solutions® we’ve had the benefit of observing a number of hybrid cloud deployments up close. All sectors of IT users from small to large enterprises, governmental groups, and even cloud service providers (CSPs) who themselves have begun to offer managed cloud services from third-party platforms—touch the hybrid cloud environment. CIOs, especially, face new challenges in deploying or expanding their enterprise presence in the cloud.
This white paper examines four critical areas—migration, security, costs, and visibility—where CIOs can make major differences in the successful execution of hybrid cloud strategies. We’ve listed 20 fundamental questions CIOs can discuss with both their internal deployment groups and their external CSP/system integrator in preparation for a migration to or an expansion of hybrid cloud services.
This case study will detail how using VidyoConferencing has allowed the Italian Police Forces in Verona to greatly improve their com¬munication systems and reduce costs during investigations and daily law enforcement activities.
Personal Telepresence is the next generation in video communication. It delivers affordable, universal, and reliable video communication. The VidyoConferencing system provides the solution to the business and technical challenges of personal telepresence
Videoconferencing endpoints will grow by an order of magnitude in the next few years. The videoconferencing use model is going through a tremendous transformation. The decades-old conference room model is quickly giving way to more effective solutions. Download this whitepaper to discover more.
Mobility is already the springboard for considerable business innovation. Soon, mastering mobility will be a prerequisite for even doing business. The decisions organizations make now regarding mobility, in this still formative stage, will shape how well they will perform for years to come.
Download this whitepaper to discover how VMware backs its pioneering business mobility technologies and solutions with a leading market presence and an unmatched track record of innovation in the modern end user computing space. Organizations seeking a measurable impact on their industries and with their customers can turn with confidence to VMware to help them harness the transformative power of business mobility, on any scale, today and going forward.
Published By: Waymedia
Published Date: Oct 23, 2008
Millions of handsets are sold around the world daily. Handsets are by far the preferred platform of communication there is. People spend more time using their mobile phones than any other device or gadget, and they pay special attention to everything stored in those handsets. In a few words: If brands want to have a presence in their consumers’ environment, and if they want their message to be heard and seen, then they imperatively need to put some value content on users mobile phones. Mobile marketing is typically understood as SMS Marketing, which is managed from a distant point and it impacts the user at random times.
Identify the global website strategy that makes the most sense for your brand based on a few simple criteria. Clearly articulate what your company's global presence actually is. Understand your company's global organizational structure. How are your web budgets allocated? Once you have this criteria you can begin to determine your evolutionary stage and what the next steps are in creating your global web presence.
Service-centric cloud ERP solutions have matured and are increasingly being adopted by midsize and large organizations.
Many vendors offer service-centric cloud ERP, but their suitability varies by organization size, geographic presence and industry.
An emerging competitive differentiator is vendors' delivery of "packaged" integration, which enables customers to loosely couple their cloud ERP products with professional services administration (PSA), CRM and other vertical-specific applications.
Cloud-based service-centric solutions now offer feature-parity with, and the same functional depth as, established on-premises solutions.
The enterprise social software market is exploding thanks to converging trends of consumerization, cloud, and mobile. In this must-read report, "The Forrester Wave: Activities Streams, Q2 2012", Forrester Research Inc. evaluated five social software vendors with core strengths in the stream based on the overall strength of vendors' current offerings, a clear product strategy, and vendor market presence. In a detailed look at the space, Forrester named Yammer as a leader.
Labeling blood and other samples at the time they are collected improves patient safety and helps prevent a host of problems related to misidentification — including many of the estimated 160,900 adverse events that occur in U.S. hospitals annually because of sample identification errors. There is a strong and growing body of evidence within medical literature that creating specimen identification labels on demand at the patient bedside with a mobile printer can significantly reduce errors. The Joint Commission’s National Patient Safety Goals (NPSG) advocate the use of two patient-specific identifiers, such as name and birthdate, whenever taking blood or other samples from a patient, and to label the sample collection container in the presence of the patient.
Labeling blood and other samples at the time they are collected improves patient safety
and helps prevent a host of problems related to misidentification — including many of
the estimated 160,900 adverse events that occur in U.S. hospitals annually because
of sample identification errors.1 There is a strong and growing body of evidence within
medical literature that creating specimen identification labels on demand at the patient
bedside with a mobile printer can significantly reduce errors. The Joint Commission’s
National Patient Safety Goals (NPSG) for 2010 advocate the use of two patient-specific
identifiers, such as name and birthdate, whenever taking blood or other samples from
a patient, and to label the sample collection container in the presence of the patient.
Producing specimen labels at the patient bedside and encoding patient identification in
a barcode satisfies both The Joint Commission’s NPSG and Health Insurance Portability
and Accountability Act (HIPAA) requirements. T
Don’t get me wrong – several aspects of life are much easier now thanks to the existence of the internet and digital technologies. People can jump between mobile, tablet, and desktop to search for vital information. They can read blogs, listen to podcasts, stream their favorite TV shows and keep in touch with people they careabout via social media.
And it lets people shop, anytime and anywhere.
The myriad of options available to today’s consumers allows them to visit the websites of numerous vendors and explore countless products. This is where things begin to get complicated - for shoppers and businesses:
While it’s true to say that humans like choice, its omnipresence is quickly turning into noise. Without appropriate assistance and guidance, consumers are feeling overwhelmed, anxious and unable to make confident decisions.
And, overwhelmed and indecisive customers rarely buy.