With digital IT transformation solutions and new business
models driven by the democratization of data, advanced
analytics, and a citizen-centric approach, HPE helps cities
like yours get smarter—and continue to evolve into great
places for your citizens to live.
Visit hpe.com/info/public-sector to learn how you can
take the next step on your journey.
More people suffer from anxiety than ever before, and it’s deeply affecting companies like yours.
Many organizations are stuck wondering what to do.
In this white paper, “The Triple A Threat,” we explore the Triple A Threat of anxiety, anger, and aggression. We’ll explain what impact these issues have on your workplace and your bottom line.
You’ll also learn:
? The debilitating impacts of anxiety, which can lead to workplace anger and aggression
? Why resilient employees suffer less anxiety and can rebound after a setback
? How to build a habituated, protective shield through proven prevention techniques
Resilience can equip your people with the skills to address stress and the challenges that work presents every day. With more resilient employees, organizations can dramatically reduce the threats of anxiety, anger, and aggression.
Even among high-income, highly educated people, almost 50 percent lack the skills they need to engage and perform in this era of increasing change and pressure. And only 6 percent of companies believe they are highly agile today. It’s time for a new perspective. In this e-book, discover the four challenges every HR executive faces in building engagement and performance, and how you can overcome them by:
? Equipping people and teams with resilience skills
? Meeting every employee right where they are
? Empowering all employees with leadership skills
? Harnessing cognitive insights that drive real results
Get the e-book A New Perspective on Engagement and Performance today!
Skills shortages are keeping business leaders up at night.
In fact, nearly half of executives say this skills gap is a major concern for the future of their organization — yet only 3% are significantly increasing training budgets.
Why? Workplace learning is a difficult nut to crack. Organizations often struggle to reskill their adult workforces with hard skills because they’re taking the wrong approach.
In this white paper, we take a look at why soft skills are not only integral for the future of work, but why they’re actually necessary for developing hard skills too.
You’ll also learn:
? How soft skills can lead to dramatic shifts in how people think
? How soft skills improve our ability to learn
? The most important skill for the 21st century — and how it can boost learning by 30%
Discover why empowering your people with soft skills is critical to unlocking the future success of your business.
No matter how you slice it, the most important thing businesses can do in turbulent times is increase their ability to adapt to change. Experts call this agility.
What many experts leave out, however, is that agility alone is not enough. Employees need resilience too.
Our research shows six personas hidden in almost every workforce — based on an employee’s levels of agility and resilience — and how to help each one manage stress amid change.
In this e-book, you’ll discover that one persona in particular has a higher risk of burnout than all the others and for one reason: These employees are high in agility but low in resilience.
In this e-book, we’ll take a look at these personas to help you see who’s who in your organization and:
• Better understand your workforce
• See how many of your people are affected by change
• Provide strategies for those who are stressed and burned out
Help your people with what’s affecting their work and personal lives by analyzing these six workplac
In our recent report, we look into the reasons why HR feel less than confident in their ability to manage the volume of data securely and ethically.
From extracting the right type of insights to improving employee productivity and engagement to managing the skills pipeline.
We look forwards to how HR can improve their systems by using automated technologies such as artificial intelligence and machine learning.
Read the survey today to see how your organisation compares to your peers.
HRs’ unique role in a company in terms of hiring, training, and ongoing engagement with the broader employee base, positions them to be a game changer in the customer experience strategy. Find out HR's critical role in elevating the customer experience.
Read this report to discover:
• the CHRO’s changing role
• ways in which innovative technologies, like D&A and AI, are powering HR
• steps CHROs can take to ensure their organisations are hiring the right people and training them to succeed in the customer-centric world.
Published By: Workday
Published Date: Jul 30, 2019
OneSource Virtual (OSV) needed a single solution to better manage its people resources and work streams across its services business. It met that need—and more—with Workday. With a single finance and HR system from Workday, OSV has been able to:
- Automate finance processes
- Gain better visibility into project profitability
- Standardize time-entry compliance
View the infographic to learn more about how Workday helps OSV meet its challenges.
Collaboration in the enterprise requires a triumvirate of people, process and technology to be successful. With the plethora of collaboration applications available today, both IT professionals and collaboration business users alike need to take a holistic approach to be successful with
collaboration. This paper lets you know about some of the common pitfalls and how to avoid them.
Like the oxygen we breathe, journey analytics brings life to the customer behind those devices, over time getting to know their favorite pastry choice, when they’re most likely to buy gas, and how long they stay online while in the station’s café.
If you want your customers to enjoy seamless, personalized experiences, you need to treat them like people. That means marketing to the person — not the device. When you know a customer’s interests, wants, and needs — perhaps even before they do — you’ve succeeded at becoming a true experience business. For some, this may require a shift from analytics as a tool to analytics as a way of life. It may also mean evolving corporate or office culture.
Published By: BetterUp
Published Date: Aug 14, 2018
Workday has grown at a rapid pace since the company’s inception. Though this growth was indicative of the company’s success, it had an unintended side effect. Workday faced the same challenge experienced by nearly every high growth company: a tension between growth and culture. The company needed a way to bring all of its employees into its values system quickly, and ensure that people leaders were truly growing and leading in alignment with Workday’s culture. The company also needed a way to help people leaders newer
to management learn and on-ramp quickly, in alignment with the speed of the business. One of the steps Workday took to protect and nurture its special culture was reaching out to BetterUp to try out its leadership coaching. In partnership with Workday, BetterUp introduced an initial pilot program focused on people managers, with the goal of helping Workday support and grow its people leaders in the future.
Published By: BetterUp
Published Date: Aug 14, 2018
Michelle has been with Twilio for nearly four years, supporting “Twilions” — as employees are affectionately known inside the company — through tremendous growth in both revenue and headcount. “We’re looking at creating a great employee experience at Twilio. We want to provide Twilions with the tools, resources, and experiences they need to innovate, scale, and grow.” BetterUp’s whole person approach was a key part of Michelle’s evaluation process. Most leadership development approaches focus on teaching people what to do. But what they miss is an equal focus on how to be. In contrast, BetterUp’s approach addresses the psychological resources that allow leaders to manage themselves so they have the capacity to manage others. This includes the ability to remain resilient, have a growth mindset, maintain a sense of control, and take risks. Evidence shows that these resources need to be in place for sustainable leadership habits to take root.
Published By: BetterUp
Published Date: Mar 06, 2019
Despite the huge amount of time, money, and resources invested in L&D solutions, most simply deliver information without effecting lasting transformational change. In fact, after a year, only about 30% of employees successfully transfer their learnings to the workplace. A new approach is required as most L&D solutions are failing us. In this report, we share the five shortcomings of L&D solutions today and offer insights into how you can create a program that delivers the business outcomes you need, while enabling your people to thrive.
Published By: Genesys
Published Date: Jun 19, 2019
Successfully managing a contact center requires a collaborative, multidisciplinary approach to handle a broad range of operational and tactical tasks. Planning, day-to-day operations and quality management must be seamlessly orchestrated, along with human resources functions like recruitment, learning and development, and employee scheduling.
Read this executive brief to learn how to transition to an AI strategy that can take your team – and business results – to the next level. See how you can:
Create an AI strategy with a single data model that includes routing, interaction analytics, forecasting/scheduling and predictive engagement
Harness the power of your data to align customers with the best resource
Drive employee effectiveness by ensuring you hire the right people and manage their performance to drive their success over the long term
Modern Marketing Is
About Being in the NOW
Traditional B2B marketing and sales tools
were built for a world that no longer exists. They
were designed with companies in mind, not
customers. The focus was on capturing as many
leads as possible, not providing people with the
best experience possible.
Published By: ZoomInfo
Published Date: Sep 07, 2010
Find and connect quickly with the right people, prospects, and opportunities to grow your sales pipeline and boost conversion rates. The ZoomInfo™ Database is the only source of business information combining the business web, community contributors, and professionals who post their own profiles-updated 24 hours a day, 7 days a week. Unlock the power of this data with our next-generation prospecting tool, ZoomInfo™ Pro, featuring rich segmentation, export capabilities, and list building. Add custom appends and lists to streamline revenue generation and maximize ROI. Start your free trial today.
Published By: LSSiDATA
Published Date: Feb 05, 2010
New movers are ideal targets for Direct Marketers. New homeowners and renters invariably purchase a
wide range of products and services. According to moving.com "People who are moving spend more
during the 3 months surrounding their move than non-movers spend in 5 years."
Published By: Zynapse
Published Date: Jun 16, 2010
Data Governance has emerged as the point of convergence for people, technology and process in order to manage the crucial data (information) of an enterprise. This is a vital link in the overall ongoing data management process for it maintains the quality of data and makes it available to a wide range of decision making hierarchy across an organization
Customer service is, was and always will be a top priority for companies.
But today’s digital age has given rise to a new kind of customer with far different expectations — making customer service more complex than ever.
Here’s the good news: By aligning People, Process & Technology (PPT), you can not only meet these new expectations, but exceed them by providing a more personalized and proactive customer experience.
In this ePaper, you’ll learn how order processing automation helps you:
• Create a more engaged, empowered staff
• Eliminate low-value tasks like data entry
• Provide 100% visibility into every order processed
It is the Leaders challenge to create the circumstances that stimulate improved performance and execution from the people within their organization. The key question for business leaders is not "why" high performance but rather "how"?
In the digital economy, data is becoming more interconnected every day. The volume of highly-connected data is growing rapidly, while also becoming a highly-valued corporate asset. By exploring relationships among people, processes and things, new business opportunities emerge, helping grow your business's competitive advantage.
Published By: Cisco EMEA
Published Date: Jun 19, 2019
The EU’s General Data Protection Regulation (GDPR) became enforceable on May 25, 2018, and privacy laws and regulations around the globe continue to evolve and expand.
Most organizations have invested, and continue to invest, in people, processes, technology, and policies to meet customer privacy requirements and avoid significant fines and other penalties. In addition, data breaches continue to expose the personal information of millions of people, and organizations are concerned about the products they buy, services they use, people they employ, and with whom they partner and do business with generally.
Published By: Dell APAC
Published Date: May 16, 2019
"A single partner with a broad portfolio
of security products can streamline the
processes of purchasing, deployment and support. Dell
has conceived and executed
an innovative security strategy that provides data protection
and threat prevention across an extensive line of products. Dell security technologies satisfy the requirements of both IT leaders and end users by protecting
data, defending against threats, and enabling productivity and collaboration. In short, Dell’s approach enables organizations of all kinds to gain highly effective data security that is designed for the way people work."