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Published By: Akamai Technologies     Published Date: May 24, 2017
Webanwendungen sind wertvolle Tools für Unternehmen aller Größen. Sie ermöglichen Kunden die Kommunikation mit Kunden, Interessenten, Mitarbeitern, Partnern und anderen IT-Systemen. Webanwendungen sind naturgemäß offen, interaktiv und stets zugänglich. In ihrem Bericht beleuchten die Analysten von Frost & Sullivan, welche Anbieter von Web Application Firewalls (WAF) es gibt, wie die aktuelle Bedrohungslage für Webanwendungen aussieht und wie die Anbieter diesen Bedrohungen durch Skalierung entgegentreten.
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Akamai Technologies
Published By: Hewlett Packard Enterprise     Published Date: Aug 02, 2017
Increased access to data and more channels of communication have given citizens renewed civic power. Public-sector agencies must be just as responsive as any other enterprise with which citizens interact. If you’re an optimist, imagining the results of a hyperconnected citizenry is exciting. As long as government is responsive, greater citizen involvement could help reduce problems that plague modern society, including poverty, disenfranchisement and even crime.
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data access, technology development, public sector, data security
    
Hewlett Packard Enterprise
Published By: Freshdesk     Published Date: Aug 15, 2016
Every helpdesk agent at every customer support team, anywhere in the world, dreams about Inbox Zero. However as most businesses grows from just a handful of support queries to hundreds of customers chocking the support hotline, they make the mistake of going on a hiring binge to reach that elusive promised land. The only problem? Hiring more support staff may not be the best way to scale up your customer support. This whitepaper talks about how you can scale your customer support without blindly scaling the team, with tips, ideas and insights like: - How to puncture the customer support hot-air balloon - Proactively identifying red flags and overloads - Top 4 things to know before you hire - Monitoring, understanding and reporting support trends - Tips to streamline your support process
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Freshdesk
Published By: Frontier Communications     Published Date: Dec 22, 2016
Miscommunications? Inefficiencies? Sound familiar? The same set of issues can plague multi-location businesses. Here are a few ways to keep your locations working together.
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Frontier Communications
Published By: Cherwell Software     Published Date: Apr 07, 2016
Curves® and Jenny Craig® operate 7,000 Curves clubs and franchises globally and 400 Jenny Craig locations supported by IT service desks in California, Texas, and Australia. The two organizations combined to form Curves Jenny Craig in November 2013. Outdated systems, known internally as “the black hole,” plagued Jenny Craig with inefficient processes and created a lack of accountability. For example, records could not be categorized or prioritized properly, tracked by date or owner, and they could be intentionally hidden in an ambiguous status. Without visibility, Jenny Craig had no way to quantify the impact of their customer service. Mary Carter, manager of IT service, summed it up, “We had no reporting prior Cherwell Service Management.” Curves was in even worse shape as they logged tickets in an Excel® spreadsheet.
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best practices, customer support, business intelligence, business optimization
    
Cherwell Software
Published By: Cherwell Software     Published Date: Apr 07, 2016
Highlights for Children, Inc. was founded in 1946 with the belief “that children are the world’s most important people.” Since its inception, the organization has been dedicated to helping children “become their best selves and become confident, caring, curious, and creative individuals.” Today, the Highlights for Children, Inc., family of companies includes educational publishers who publish textbooks and offer educational seminars for teachers, as well as a consumer division that publishes books, digital products, and four magazines for children ages 0-12. The flagship magazine is Highlights for Children, well known for its Fun with a Purpose.
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best practices, customer support, business intelligence, business optimization
    
Cherwell Software
Published By: HERE Technologies     Published Date: Dec 05, 2018
HERE was named the world’s leading location platform in 2018 (Source: Ovum), overtaking Google for the first time. Ovum’s Index assesses and ranks the major vendors in the location platform market. According to Ovum: ‘HERE has always scored well on the completeness of its offering, leading on this front for some time. Where it traditionally lagged Google was on the reach of its platform, but this has been steadily improving thanks to the wide range of verticals its platform addresses. An important factor in HERE topping the leader board has been its strong focus on the developer community.’
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public sector, urbanization, traffic management
    
HERE Technologies
Published By: HERE Technologies     Published Date: Dec 05, 2018
HERE was named the world’s leading location platform in 2018 (Source: Ovum), overtaking Google for the first time. Ovum’s Index assesses and ranks the major vendors in the location platform market. According to Ovum: ‘HERE has always scored well on the completeness of its offering, leading on this front for some time. Where it traditionally lagged Google was on the reach of its platform, but this has been steadily improving thanks to the wide range of verticals its platform addresses. An important factor in HERE topping the leader board has been its strong focus on the developer community.’
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location data, transport & logistics, location services
    
HERE Technologies
Published By: SAS     Published Date: Jan 17, 2018
Insurers have long been plagued by fraud, error, waste, and abuse in health care payments. The costs are huge – amounting to as much as 25 percent of payments made. Today’s data management and analytics platforms promise breakthroughs by incorporating comparative and behavioral data to predict as well as detect loss in all its forms. To explore the opportunities and how insurers can capitalize on them, IIA spoke with Ben Wright, Sr. Solutions Architect in SAS’s Security Intelligence Global Practice.
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SAS
Published By: SAS     Published Date: Jan 17, 2018
Delivering exceptional customer experiences has become a key differentiator for top organizations today. Now you can see where your peers and competitors stand in the new Forbes Insights report Data Elevates the Customer Experience. This report is a comprehensive follow-up to an October 2015 preliminary pulse survey conducted among 105 executives of large global organizations. It identifies three categories of organizations – leaders, explorers and laggards – and measures the progress they have made with the data-driven customer experience based on three key pillars: organization (people), openness (data) and orchestration (processes). Read the results, find out where you stand and glean some new ideas from your peers about how to elevate the customer experience.
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SAS
Published By: Adobe     Published Date: Mar 21, 2017
L’espace de vente est tellement diversifié que les consommateurs avisés exigent, avec raison, une expérience exceptionnelle et constante.
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Adobe
Published By: Hewlett Packard Enterprise     Published Date: Mar 31, 2016
Cyberattacks are now a fact of life. Yet detection still lags. In 2015, the median amount of time attackers spent inside organizations before detection was 146 days. Why are we so vulnerable? MIT Technology Review asks Andrzej Kawalec, chief technology officer for HPE Security Services and Marshall Heilman, vice-president and executive director at Mandiant, a FireEye company, what we can do to make our systems more secure.
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Hewlett Packard  Enterprise
Published By: Adobe     Published Date: Feb 27, 2018
Forrester's research uncovered a market in which Adobe and Salesforce lead the pack. IBM, Oracle, Salesforce, SAP Hybris, and SAS offer competitive options. Marketo lags but is still a contender.
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Adobe
Published By: Dell EMC     Published Date: Nov 26, 2018
La technologie Dell EMC pour l’industrie exploite le stockage, les stations de travail et le calcul hautes performances en combinant leurs fonctionnalités pour améliorer les produits, développer des processus de conception et de production plus efficaces et répondre aux préférences en constante évolution des clients. La collecte, l’assemblage et l’intégration d’un nombre croissant de données dans l’ensemble de l’écosystéme, de la modélisation du produit aux tendances d’aprés-vente, font de l’usine numérique une réalité puissante et nécessaire dans l’environnement de production. En savoir plus sur les solutions Dell en collaboration Intel® Xeon® processors
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Dell EMC
Published By: Dell EMC & Intel     Published Date: Sep 06, 2018
Der Schwerpunkt der Verbesserungen im Rechenzentrum lag bisher hauptsächlich auf Kostensenkungen und punktuellen Lösungen. Serverkonsolidierung, Cloud-Computing, Virtualisierung und die Implementierung von Flash-Speicherfunktionen haben alle dazu beigetragen, das unkontrollierte Wachstum von Servern und die damit verbundenen Personal- und Anlagenkosten zu reduzieren. Konvergente Systeme, bei denen Rechner, Speicher und Netzwerk in einem einzigen System kombiniert werden, können Unternehmen auf besonders effektive Weise bei der Reduzierung von Betriebs- und Personalkosten unterstützen. Für diese softwarebasierten Systeme sind nur begrenzte Benutzereingriffe erforderlich. In die Software eingebetteter Code übernimmt die Konfiguration der Hardware und die Automatisierung zahlreicher ehemals manueller Prozesse und sorgt so für eine drastische Reduzierung von Bedienerfehlern. Gleichzeitig haben Unternehmen mithilfe dieser Technologie eine inkrementelle Verbesserung von Prozessen und Strateg
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Dell EMC & Intel
Published By: Dell EMC EMEA     Published Date: Nov 22, 2018
IT-marktonderzoeksbureau IDC heeft een wereldwijd onderzoek uitgevoerd onder meer dan 3500 IT-leiders over de hele wereld en kwam tot de conclusie dat bedrijven op alle niveaus PC Lifecycle as a Service modellen in overweging nemen om de kosten te verlagen, de vernieuwingscycli te verkorten en betere apparatuur te verwerven voor hun medewerkers. Dell PC as a Service (PCaaS) biedt een combinatie van hardware, software, levenscyclusservices en financiering in één complete oplossing, met een enkele, voorspelbare prijs per seat per maand. Dit alles wordt aangeboden door Dell Financial Services. Leer meer over Dell oplossingen powered by Intel®.
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Dell EMC EMEA
Published By: Automation Anywhere     Published Date: Feb 21, 2019
Automation Anywhere’s flagship product is Automation Anywhere Enterprise – a RPA platform offering a variety of tools to help organisations develop, operate and manage RPA bots that automate data entry, data gathering and other repetitive, routine tasks usually carried out as part of high-volume, repetitive work (for example, service fulfilment work in call centres, shared-service centres, and back-office processing environments). Automation Anywhere Enterprise bots can add value both in unattended (server-based, lights-out operation) and attended (desktop-based, interactive) deployment configurations. In this report, MWD Advisors digs deeper into the features and capabilities of Automation Anywhere’s product portfolio, analysing its fast-growth trajectory and highlighting large-scale implementations.
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Automation Anywhere
Published By: 3D Systems     Published Date: Feb 28, 2019
Combining the right people, hardware, and software to ensure quality everywhere Quality and reliability matter more than ever. In today’s hypercompetitive environment, companies can’t afford to lag behind when it comes to the quality of their products. And management can’t lag behind when it comes to adopting new tools and technologies to ensure quality everywhere. Over the past two decades, 3D scanning has become a crucial tool in many manufacturers’ measurement and inspection arsenals. It’s an effective metrology technique that is trusted for its accuracy, reliability, speed, and ease of use. Its noncontact nature and exceptional flexibility make it ideal for measuring a wide range of parts in a wide range of places. An effective approach to 3D scanning requires matching the right people with the right hardware and the right software to best meet your company’s measurement needs. This eBook will help you determine if 3D scanning is right for your inspection needs, and if it is, how b
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3D Systems
Published By: HP Inc.     Published Date: May 20, 2019
HP SmartStream Designer is a powerful, easy-to-use variable data printing (VDP) tool enabling users of HP Indigo and other HP digital presses to create sophisticated high-value jobs and personalized campaigns. A software plug-in for Adobe® InDesign® or Adobe Illustrator®, HP SmartStream Designer makes it possible to personalize any job with images, text and designs, for maximum impact. It has an easy to-use interface and can be easily integrated with over a dozen third-party dynamic applications. It also features rich database logic and preflight capabilities.
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HP Inc.
Published By: HP Inc.     Published Date: May 21, 2019
Een softwareplug-in voor Adobe® InDesign® of Adobe Illustrator®, HP SmartStream Designer, maakt het mogelijk om willekeurige taken te personaliseren met afbeeldingen, tekst en ontwerpen voor een maximale impact. De tool heeft een gebruiksvriendelijke interface en kan eenvoudig worden geïntegreerd met meer dan een dozijn dynamische toepassingen van derden. Daarnaast beschikt de tool over rich databaselogica en preflight-mogelijkheden.
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HP Inc.
Published By: Akamai Technologies     Published Date: Aug 17, 2017
APIs sind die verborgene Sprache des Internets. Sie bilden die Grundlage für die digitale Transformation vieler Branchen, indem sie es Anwendungen ermöglichen, miteinander zu kommunizieren und als Backend-Services für Websites und Apps zu fungieren. Da es sich um eine dynamische Technologie handelt, die im Hintergrund arbeitet, ist es schwierig, detaillierte Informationen zur API-Landschaft zu finden. Auf Basis von Erkenntnissen unserer neuesten API-Umfrage unter 400 führenden Technologieunternehmen sowie umfassenden Branchendaten haben wir vier essenzielle Fakten zu APIs herausgearbeitet.
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Akamai Technologies
Published By: DellEMC and Intel®     Published Date: Jan 17, 2017
It’s a new era in IT. The end-­user workforce is mobile, social, and putting huge strains on your Virtual Desktop Infrastructure (VDI). It’s time for a new model, one that liberates you from costly infrastructure maintenance and delivers the service and availability end-­users demand. Intel® Xeon® processor Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel logotyp, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside logotyp, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi och Xeon Inside är varumärken som tillhör Intel Corporation eller dess dotterbolag i USA och/eller andra länder
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ultrabook, celeron, celeron inside, core inside, intel, intel logo, intel atom, intel atom inside, intel core, intel inside, intel inside logo, intel vpro, itanium, itanium inside, pentium, pentium inside, vpro inside, xeon, xeon phi
    
DellEMC and  Intel®
Published By: RES Software     Published Date: Apr 05, 2013
While the inevitable move to Windows 7 has been on the horizon for IT departments for several years, it’s clear that migration projects continue to plague many IT professionals. RES Software commissioned its second Windows 7 migration survey in June 2012 to assess the progress of these implementations in relation to a previous benchmarking survey issued in 2010. The most recent survey captures data from more than 330 IT professionals in North America and Europe across multiple industries and job functions. The results have been analysed and are highlighted within this research brief.
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windows 7 migrations, it professionals, survey, capture data, job functions, it professionals in north america, research brief, res software
    
RES Software
Published By: DellEMC and Intel®     Published Date: Sep 16, 2016
Dieser ESG Lab Validation-Bericht dokumentiert die Ergebnisse kürzlich durchgeführter Tests mit der hyperkonvergenten VxRail-Appliance von EMC. Der Schwerpunkt der Tests lag auf Anwenderfreundlichkeit, Verwaltbarkeit, einfacher Scale-out-Funktionalität, Performance und Zuverlässigkeit.
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study, converged infrastructure, vx rail, virtualisation, emc
    
DellEMC and  Intel®
Published By: 3D Systems     Published Date: May 15, 2019
Le moulage à modèle perdu est une méthode de fabrication précise qui apporte de la valeur ajoutée dans tous les secteurs, des pièces mécaniques, automobiles et aérospatiales aux traitements dentaires, bijoux et sculptures complexes. Pendant des siècles, les pièces coulées lisses et précises ont été obtenues au prix de coûts élevés et de longs délais de modèles de moulage. À présent, l'évolution des pièces s'accélère de manière spectaculaire dans de nombreux secteurs, ce qui se traduit par des cycles de vie des produits plus courts et des volumes de pièces moulées plus faibles entre les cycles. L'attente de l'outillage pour les pièces obsolètes destinées aux avions vieillissants entraîne également des retards dans leur réparation, ce qui coûte du temps et de l'argent. La demande d'une production en fonderie plus rapide augmente dans tous les secteurs et les fonderies doivent être prêtes à réagir.
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3D Systems
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