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Published By: Appian     Published Date: Nov 30, 2010
In this report, Forrester Research interviews IT executives to examine the future of banking: the key business drivers, problems, and technology solutions are explained.
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appian, application development, program management, banking platform, financial, collaboration
    
Appian
Published By: Citrix Systems     Published Date: Apr 15, 2016
Forrester interviewed a Citrix customer currently using Citrix XenApp to determine the cost savings and business benefits of XenApp. In the process, they discovered that the company reduced desktop support costs by $1.7 million, by delivering key business applications via XenApp. Read this white paper to examine the use cases and the cost savings and benefits achieved.
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best practices, budget, business optimization, business management
    
Citrix Systems
Published By: HP and AMD     Published Date: Nov 16, 2011
This IDC study examines the benefits of using HP Insight Control based on in-depth interviews with IT organizations at 7 companies.
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value, roi, hp insight control, software, infrastructure, data center, converged
    
HP and AMD
Published By: SHL     Published Date: Dec 13, 2011
47 business outcome studies were conducted for clients across multiple industries for the 2011 Business Outcomes Studies Report. It demonstrates the value of online talent measurement solutions against metrics specific to the goals of each organization.
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bos, business outcomes study, business outcomes, outcomes study, business study, business objectives, people intelligence, outcomes report, employment testing, assessment simulations, ats, applicant tracking systems, talent development, business challenges, talent management, assessment program, assessment solutions, assessments, talent measurement, turnover
    
SHL
Published By: SHL     Published Date: Dec 13, 2011
SHL's Global Assessment Trends Report provides human resources professionals and those interested in learning about global assessment practices a comprehensive look at how organizations around the world measure talent.
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gatr, trends, trends report, global assessment trends, global assessment trends report, global assessments, talent measurement practices, talent measurement trends, people intelligence programs, people intelligence, global assessment practices, remote testing, social media, interview, selection, recruiting, hiring practices, talent management, workforce programs, human resources professionals
    
SHL
Published By: Siemens     Published Date: Jun 06, 2014
This interview features answers to common questions about HIE technology by Tom Pacek, the health system’s Vice President and Chief Information Officer, and Ed Rodriguez, Director of Ambulatory Informatics.
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siemens, hie, clinical workflows, care coordination, reduce costs, streamline communication, healthcare
    
Siemens
Published By: Keynote     Published Date: Nov 05, 2013
A look inside the latest World Quality Report* and a conversation with Sogeti's Jean-Pascal Duniau. This report, published by Capgemini, Sogeti, and HP is based on interviews with 1,553 respondents in 25 countries uncovers a number of new developments in the testing / QA market and an increased change of pace. With a heightened focus on mobility and the demand for testing in the cloud gathering pace, this growing demand means that companies are having to re-evaluate their resources and strategies.
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cell phone app development, mobile phone test, device anywhere, mobile phone testing, testing mobile phone, mobile web test, deviceanywhere, testing for mobile devices, test mobile phones, iphone app testing, mobile site testing, "smartphone testing", mobile website testing, mobile software testing, test mobile applications, "automated mobile testing", application testing software, mobile automation, mobile testing automation, mobile app testing
    
Keynote
Published By: Juniper Networks     Published Date: Sep 29, 2017
To try and understand the path to the cloud in greater detail, we’ve created this eBook from an extended interview conducted by the team at DatacenterDynamics with Juniper Networks’ Andy Ingram, the Global Vice President for Data Center and Cloud.
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juniper, public cloud, cloud, cloud applications, data center
    
Juniper Networks
Published By: FICO EMEA     Published Date: May 31, 2019
: FICO commissioned an independent research study by TM Forum to look at how global telecommunication providers are using (and plan to use) machine learning and advanced analytics to improve the customer experience in credit risk and beyond. This in-depth report includes key insights from a global survey as well as executive interviews with leading communication service providers such as Telstra, Vodafone, Sky, Globe Telecom, and BT on their vision for leveraging artificial intelligence to stop fraud, better engage customers across channels, improve risk management, and drive collection results. Read this report to understand: o What CSPs see as the biggest drivers for deploying advanced analytics over the next two years o How and where BT, Globe Telecom, Vodafone UK, Sky and Telstra are using analytics, from marketing through origination o The opportunities and pitfalls around financing devices as opposed to or in addition to subsidising them o The scope for analytics to improve c
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csp, advanced analytics, telco, improve credit risk, reduce fraud loss
    
FICO EMEA
Published By: Sift     Published Date: Jul 12, 2019
"What trends should you be following for the next 6 months? We’ve pored over the data, sorted through the news, and interviewed experts and (former) fraudsters. Whether you’re planning for the next month, quarter, or year, this ebook can be your guide. READ THIS GUIDE TO FIND OUT: How fraudsters are using technology against us Whether cryptocurrencies are driving fraud or helping to stop it What GDPR tells us about the future of regulation Why content abuse is getting harder to fight How businesses balance user experience with protecting user data "
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Sift
Published By: Genesys     Published Date: Dec 20, 2018
Companies across the world are innovating with artificial intelligence (AI) to improve customer experience and forge deeper relationships with customers. Through surveys and interviews with 599 executives, from large and mid-sized companies across the globe, this MIT report reveals that most customer-centric firms have already deployed AI extensively in their customer-facing operations and customer experience management processes. Get the global report and regional spotlights on North America, Latin America, Europe and Asia to access complete results. Key insights include: • Nearly 90% of respondents report measurable improvements in the speed of complaint resolution; 80% note enhanced call volume processing using AI • 80% of respondents report measurable improvements in customer satisfaction, service delivery and contact center performance • In North America, 60% of the respondents believe they will deliver a 10% or more increase in customer lifetime value in the next year • Europe
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Genesys
Published By: Cisco     Published Date: Jan 08, 2016
To better understand competitive retail dynamics and help guide retailers’ strategies, Cisco undertook a comprehensive, three-pronged research project, the fifth annual installment of our retail industry analysis. It comprised: 1. A survey of more than 6000 consumers (all having Internet access) 2 in 10 countries: Australia, Brazil, Canada, China, France, Germany, India, Mexico, United Kingdom, and United States. 2. In-depth interviews with industry thought leaders—analysts, authors, and innovators including Leslie Hand, vice president, IDC Retail Insights; Michael Olmstead, director, Plug and Play Retail; and Doug Stephens, founder, Retail Prophet 3. An IoE retail economic model drawn from an analysis of the data and lessons learned from Cisco customer engagements.
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cisco, retail, retail dynamics, industry analysis
    
Cisco
Published By: Cisco     Published Date: Jul 11, 2016
To better understand the service dilemma and the role of digitization within the manufacturing industry, Cisco initiated a comprehensive research study. We surveyed more than 600 senior manufacturing decision-makers in 13 countries,* from a range of manufacturingrelated segments, along with conducting qualitative interviews with key industry thought leaders, in-depth secondary research, and economic analysis. To explore the business and organizational implications of connected machines in particular, we surveyed both industrial machine manufacturers and “end-user” manufacturers.
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Cisco
Published By: Egencia     Published Date: Apr 03, 2012
In an effort to learn the challenges and concerns of travel managers across a broad spectrum, we interviewed Travel Managers from across North America. The findings have been complied into this study: Voice of the Customer.
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customer, egencia, business travel, egencia, expedia, expedia corporate travel, corporate travel, travel services, travel management, travel agency, booking, airfare, saving, trip, trip planning, business trip, traveling, travelers, travel savings
    
Egencia
Published By: Salesforce     Published Date: Nov 18, 2014
Small businesses define our economy, creating 60% of US jobs. And to thrive, they need to turn on fast and sustainable business growth. In this exclusive ebook, you'll see one-on-one interviews with three successful entrepreneurs: Buyer's Best Friend: Joyce Guan, Founder; Trunk Club: Brian Spaly, CEO; and Bespoke Collection: Paul Leary, President. See how they turned sales up +27%, kept up with that growth, and turned around a stunning ROI.
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business growth, small business, roi, economy
    
Salesforce
Published By: Synnex     Published Date: May 12, 2017
This playbook is meant for all Microsoft partners—including SIs, hosters, resellers and VARs—looking to tap into this massive opportunity and set up a managed services business on Azure. This book provides a framework for those looking to build a managed services practice—and some best practices for those who are a little further along on their cloud MSP journey. This book is especially valuable for partners who are either transacting or looking to transact via the CSP platform and license structure. The insights in this playbook are sourced from interviews and surveys with more than 50 Cloud MSPs. These interviews were conducted by AMI Partners Inc.
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playbook, microsoft, resellers, cloud optimization, license structure, surveys, managing services
    
Synnex
Published By: Microsoft     Published Date: Jul 20, 2018
Microsoft commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study to examine the potential return on investment (ROI) enterprises may realize by shifting some or all their management and operations from on-premises, hosted, and outsourced implementations to Azure’s infrastructure-as-a-service (IaaS) offering. The purpose of this study is to give readers a framework to evaluate the potential financial impact, or ROI, of leveraging Azure IaaS for their organizations. Benefits gained by interviewed customers that migrated or re-architected some or all workloads from on-premises to IaaS include: › Greater revenue opportunities from business-to-business (B2B) and customer web channels with a solution that is more mobile and reliable, and meets scale and seasonality needs. › Increased profits from those revenues. › Improved production efficiency. › Reduced datacenter, IT resource, and outsourcing costs. › Easier and faster software and hardware management (such as p
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Microsoft
Published By: Mainline Information Systems     Published Date: Oct 20, 2009
This webcast includes interviews from leading SAN vendors including AJ Casamento, Solutioneer at Brocade, Bob Nusbaum, MDS Product Manager at Cisco and Jim Morin, Portfolio Management at Ciena.
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storage area network, san infrastructure, mainline information systems, fibre channel, networking
    
Mainline Information Systems
Published By: Red Hat     Published Date: Dec 15, 2017
Red Hat commissioned Forrester Consulting to evaluate cloud migration strategies of organizations by surveying 272 respondents and doing 4 interviews with cloud migrators at enterprises all over the world. Private cloud is still very much in the mix for enterprises actively migrating existing workloads to the public cloud. Read this paper to learn about their migration methods weighing criteria like cost and performance optimization, flexibility, speed, and methods for mitigating disruption.
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Red Hat
Published By: IBM     Published Date: Mar 04, 2009
This IDC white paper presents the results of an IDC study, sponsored by IBM, that quantifies and compares the total cost of ownership (TCO) of in-house portal development with that of portals developed with IBM WebSphere Portal. Data for the study was collected through 10 in-depth customer interviews with IBM customers that had experience with in-house portal development as well as portal development with WebSphere Portal.
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ibm, idc, ibm websphere portal, total cost of ownership, tco, in-house portals, portal solutions, dashboards
    
IBM
Published By: IBM     Published Date: Oct 23, 2009
Listen to the recording, "CDPS Analyst Interview with John Webster of Illuminata," to see how the IBM Comprehensive Data Protection Express solution addresses the needs of midmarket companies that don't have adequate backup and recovery capabilities for their critical data.
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data loss, ibm, data protection, backup and recovery
    
IBM
Published By: 6th Sense Analytics     Published Date: Sep 17, 2007
During this podcast, you’ll hear from Thomas Koulopoulos, founder of Delphi Group, managing director of Perot Systems Innovation Labs, and author of Smartsourcing. A widely recognized authority on IT, innovation and the globalization of business, Tom was named one of the industry’s six most influential consultants by InformationWeek magazine.
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offshore, offshoring, outsource, outsourcing, cost, costs, cost savings, spend management, spending, cost efficient, 6th sense
    
6th Sense Analytics
Published By: 6th Sense Analytics     Published Date: Sep 18, 2007
Jake Sorofman, Vice President of Marketing for 6th Sense Analytics interviews Rusty Weston, editor in chief of CMP Media’s Global Services magazine, a premier publication focusing on the trends of off-shoring and outsourcing. The discussion focuses on the trend of globally distributed software development.
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offshore, offshoring, outsource, outsourcing, cost, costs, cost savings, spend management, spending, cost efficient, 6th sense
    
6th Sense Analytics
Published By: 6th Sense Analytics     Published Date: Sep 19, 2007
Doug Gold, chief financial officer of CoreObjects, a Los Angeles-based product development company with multiple locations across India, talks about how his company is overcoming the challenges of visibility and control within distributed software development projects.
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business management, business metrics, business analytics, offshore, offshoring, outsource, outsourcing, software development, developer, programming, programmer, 6th sense, 6th sense analytics
    
6th Sense Analytics
Published By: Melissa Data     Published Date: Nov 18, 2008
Tom Brennan and John Nydam explain the Melissa Data and Stalworth partnership, discuss the business problems caused by bad data, and describe how DQ*Plus provides a complete data quality solution for enterprise applications and commercial databases.
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melissa data, data quality, contact data verification, address verification, validate address, address verification software, address verify, address validation software, data quality tools, data quality management, data quality objects, data quality api, address quality, data cleanse, data hygiene, data quality, data quality analysis, data quality api, data quality assurance, data quality control
    
Melissa Data
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