Published By: SAP Inc.
Published Date: Jun 16, 2009
This paper includes in-depth telephone interviews with senior executives at large and midsize companies known to be employing talent management techniques as well as content from presentations given at industry conferences on the topic.
SuccessFactors optimizes your recruiting process, enabling recruiters and hiring managers to interview and collaborate more efficiently. Follow these five recommendations to increase the efficiency and effectiveness of recruiting management in your small to medium-size business.
Published By: Red Hat
Published Date: May 20, 2014
When a company sells services to a consumer audience primarily through a Web user interface (UI), that Web UI had better be online and available, all the time, especially if you are an airline. Such is the real-world scenario that faces Chris Skretowski, Linux Specialist at Devon, United Kingdom–based Flybe, Europe's largest regional airline.
Flybe was one of the 21 companies that were interviewed for quantitative results on their operations as part of an IDC ROI analysis. This case study presents the qualitative side of the company's story.
The report combines data from a February 2018 executive survey of 401 email marketers and documented ESP demos related to three key themes. We also utilized vendor questionnaires and our near two-decades of knowledge of the providers in this sector. One-on-one phone interviews with several of the marketers who use these tools and our executive survey clients provided satisfaction data. The methodology details our entire recipe, but readers can feel confident in knowing that our vendor evaluation process is objective and does not stem from one analyst’s singular point of view. This guide also includes our analysis and perspective on vendors that did not for a variety of reasons participate in this research.
This AIIM Trendscape report has in-depth interviews of 50 senior end users and industry leaders, highlights expert recommendations to maximize mobile opportunities within the enterprise and offers a 7-point mobile action plan that organizations can execute in the next 12 months. Obtain access to data, expert opinions and a unique perspective on the impact of cloud and mobility in the enterprise, surfacing issues that are not readily apparent in existing coverage about mobile technologies.
This report includes analysis of the types of customers (company sizes, industries etc.) that use PeopleFluent, a discussion of its key use cases, what companies and users like most about the product, and areas for improvement, as well as comparisons that show how PeopleFluent stacks up against other leading talent management products. It also includes independent research and an interview with the vendor.
"VMware was named a leader again in the IDC MarketScape: Worldwide Virtual Client Computing Software 2016 Vendor Assessment.
According to the IDC MarketScape report, “It would appear that the commitment made in 2013 (by VMware) is resulting in solid gains and the strategies that were employed have been effective. These elements, along with reference interviews, provide VMware with a solid rating in the IDC MarketScape. As a result, IDC has placed VMware in the Leaders category in this IDC MarketScape. VMware's position reflects the company's market position and commitment to providing resources to expand its VCC product portfolio as well as supporting software and hardware solutions.”
Download a free excerpt of the IDC MarketScape: Worldwide Client Computing Software 2016 Vendor Assessment, available from VMware."
Recruiting great engineering talent is hard. The recruiting process for developers can feel like an impossible task because evaluating technical talent continues to evolve. The typical flow can be broken down into three basic steps: source, screen, and interview. Only recruiters truly understand the real challenges in finding qualified candidates but the pain doesn’t stop there. Learn more on tech recruiting by downloading this ebook by Glider
Published By: Brother
Published Date: Nov 23, 2015
Brother conducted a series of interviews with value-added resellers (VARs) that work closely with businesses to select the right technology solutions. These VARs have a unique understanding of how IT professionals think; as a result, they have witnessed many missteps that have led to “less than optimal” IT technology integrations. What follows are five common - yet significant - mistakes identified during these discussions.
Mid-sized businesses have long struggled to protect their IT systems. Many firms are inadequately protected and mistakenly think that a disaster is rare and won’t happen to them anytime soon. This custom Yankee Group Report uses customer interviews, statistical data and Yankee Group SMB survey results to examine disaster recovery (DR) issues.
Forrester interviewed a Citrix customer currently using Citrix XenApp to determine the cost savings and business benefits of XenApp. In the process, they discovered that the company reduced desktop support costs by $1.7 million, by delivering key business applications via XenApp. Read this white paper to examine the use cases and the cost savings and benefits achieved.
47 business outcome studies were conducted for clients across multiple industries for the 2011 Business Outcomes Studies Report. It demonstrates the value of online talent measurement solutions against metrics specific to the goals of each organization.
SHL's Global Assessment Trends Report provides human resources professionals and those interested in learning about global assessment practices a comprehensive look at how organizations around the world measure talent.
Published By: Siemens
Published Date: Jun 06, 2014
This interview features answers to common questions about HIE technology by Tom Pacek, the health system’s Vice President and Chief Information Officer, and Ed Rodriguez, Director of Ambulatory Informatics.
Published By: Keynote
Published Date: Nov 05, 2013
A look inside the latest World Quality Report* and a conversation with Sogeti's Jean-Pascal Duniau. This report, published by Capgemini, Sogeti, and HP is based on interviews with 1,553 respondents in 25 countries uncovers a number of new developments in the testing / QA market and an increased change of pace. With a heightened focus on mobility and the demand for testing in the cloud gathering pace, this growing demand means that companies are having to re-evaluate their resources and strategies.
To try and understand the path to the cloud in greater detail, we’ve
created this eBook from an extended interview conducted by the
team at DatacenterDynamics with Juniper Networks’ Andy Ingram,
the Global Vice President for Data Center and Cloud.
Published By: Genesys
Published Date: Dec 20, 2018
Companies across the world are innovating with artificial intelligence (AI) to improve customer experience and forge deeper relationships with customers. Through surveys and interviews with 599 executives, from large and mid-sized companies across the globe, this MIT report reveals that most customer-centric firms have already deployed AI extensively in their customer-facing operations and customer experience management processes.
Get the global report and regional spotlights on North America, Latin America, Europe and Asia to access complete results. Key insights include:
• Nearly 90% of respondents report measurable improvements in the speed of complaint resolution; 80% note enhanced call volume processing using AI
• 80% of respondents report measurable improvements in customer satisfaction, service delivery and contact center performance
• In North America, 60% of the respondents believe they will deliver a 10% or more increase in customer lifetime value in the next year
To better understand competitive retail dynamics and help guide
retailers’ strategies, Cisco undertook a comprehensive, three-pronged research project, the fifth annual installment of our retail industry analysis. It comprised:
1. A survey of more than 6000 consumers (all having Internet access) 2 in 10 countries: Australia, Brazil, Canada, China, France, Germany, India, Mexico, United Kingdom, and United States.
2. In-depth interviews with industry thought leaders—analysts, authors, and innovators including Leslie Hand, vice president, IDC
Retail Insights; Michael Olmstead, director, Plug and Play Retail; and Doug Stephens, founder, Retail Prophet
3. An IoE retail economic model drawn from an analysis of the data and lessons learned from Cisco customer engagements.
To better understand the service dilemma and the role of digitization within the manufacturing industry, Cisco initiated a comprehensive research study. We surveyed more than 600 senior manufacturing decision-makers in 13 countries,* from a range of manufacturingrelated segments, along with conducting qualitative interviews with key industry thought leaders, in-depth secondary research, and economic analysis. To explore the business and organizational implications of connected machines in particular, we surveyed both industrial machine manufacturers and “end-user” manufacturers.
Published By: Egencia
Published Date: Apr 03, 2012
In an effort to learn the challenges and concerns of travel managers across a broad spectrum, we interviewed Travel Managers from across North America. The findings have been complied into this study: Voice of the Customer.
Published By: Salesforce
Published Date: Nov 18, 2014
Small businesses define our economy, creating 60% of US jobs. And to thrive, they need to turn on fast and sustainable business growth.
In this exclusive ebook, you'll see one-on-one interviews with three successful entrepreneurs: Buyer's Best Friend: Joyce Guan, Founder; Trunk Club: Brian Spaly, CEO; and Bespoke Collection: Paul Leary, President.
See how they turned sales up +27%, kept up with that growth, and turned around a stunning ROI.
This playbook is meant for all Microsoft partners—including SIs, hosters, resellers and VARs—looking to tap into this massive opportunity and set up a managed services business on Azure.
This book provides a framework for those looking to build a managed services practice—and some best practices for those who are a little further along on their cloud MSP journey. This book is especially valuable for partners who are either transacting or looking to transact via the CSP platform and license structure. The insights in this playbook are sourced from interviews and surveys with more than 50 Cloud MSPs. These interviews were conducted by AMI Partners Inc.