Of course you want to ensure your customers have a good experience, that
you’re creating brand loyalists and building a positive reputation along the
way, but most importantly, you want to impact your bottom line.
That’s where advocacy marketing comes in. Advocacy marketing is
harnessing the voices of your brand’s fans and leveraging them to increase
sales. Also known as word-of-mouth marketing, advocacy marketing is
using happy customers to promote your business — and sell more
The Pro's and Con's of Frequency for online retailers.
There is a happy medium for the frequency of an email newsletter or special promotions. The more you mail in the short term, the more revenue you will see, but what are the long term effects?
Published By: Lenovo UK
Published Date: Mar 14, 2019
An increasingly tech-savvy workforce is changing the future of work and the workplace.
The workplace is now where your people are, not where they go – whether that’s the public space of a coffee shop or private space at home.
Working hours are no longer standard, dictated by the tasks to be done, not by the clock.
Work tools are no longer based only on workplace technology. The same cool features used in consumer devices, such as touch, are now required for workplace devices.
It’s this familiar, smart technology that keeps people, across the generations, happy, productive and engaged. This dynamic IT is the foundation for a smart workplace that will enable you to attract and keep top talent – and shape the future-ready enterprise, now.
Published By: Cisco EMEA
Published Date: Jun 01, 2018
Collaboration, leading to innovation, leading to success. Based upon gathering together to share ideas and information. Working together as a team to bring ideas to life.
And putting together a consistently reliable, secure, scalable, easy-to-use, and easy-to-integrate system to empower all of it.
Cisco collaboration solutions learn as they work together with your team.
Frictionless collaboration experiences make customers happy to work together with you.
Work with Cisco Webex. And your teams will work better together.
Houston businesses are as unique as Houston itself. But not every business looks at healthcare the same. See what other Houston businesses are choosing to offer their employees, how satisfied they are with their choices, and what other cost-reducing options are available.
• Learn what % of employees live in Houston, and how that impacts health care costs
• See how happy businesses are with current carriers and what that means at renewal time
• Find out what alternative options smart businesses are looking at
• Content is among an organization's most critical assets. It flows through every aspect of a company, from people to systems to processes. But as teams grow and the breadth of their content expands, these valuable assets get fragmented across the different tools they use.
• What if you had a secure, open platform that connects all your tools in the cloud, allowing you to pull together best-of-breed technologies that fit your unique business needs? These native integrations keep teams happy and give IT full visibility and control, while boosting productivity and collaboration across the entire organization.
• Download our ebook to see how Cloud Content Management from Box provides you with a central and secure content layer that unites all of your apps with seamless, native integrations. In it, you'll learn about our most popular integrations — like Microsoft Office 365, Okta, Slack and Salesforce — and how Box helps you future-proof your tech stack while also providing a unified exp
When employees aren’t happy, Comms is the first to know. But how do you create more engagement? Reach the frontline? Understand what people are thinking? Simple: you start by getting connected. Here’s why.
What can you see and discover when you’re able to explore trends and make predictions with your organization’s data? If you’re a midsize home delivery business, you can discover new ways to make customers happy. If you’re a local government agency, you can predict where your resources are needed most. And if you’re a growing hospital, you can bring life-changing patient data directly to doctors and nurses. In this e-book, we’ve profiled six organizations that are using self-service visual exploration to make big improvements in the way they work. From college administrators to professional sports teams, everyone makes better decisions with easy access to powerful, interactive analytics.
Over two-thirds of US consumers under 50 say they would be happy if shopping evolved into a mobile-only experience, recent survey research found. Is your brand designing its mobile experience for a near future in which you may be engaging with your customers exclusively via smartphone, tablet or watch?
In this guide, we draw on our experience creating mobile shopping experiences for some of the world’s leading brands to help you optimize the design of your mobile presence and improve engagement with your customers.
Design matters for mobile. The user experience of your website and app can make the difference between driving revenue and driving customers away.
Learn the healthy habits for keeping your mobile workforce productive — and happy.
• Focus on a brainpower boost
• Sniff out the security threats
• Embrace new options for workplace flexibility
• Prepare for non-stop spine-tingling connectivity
• Take a deep breath: durability is within reach
Keep your mobile organization productive and secure with these quick tips. Read more now!
As a creative leader, your job involves a lot more than bringing concepts to life. You’ve got a team to manage, and a pile of clients to keep happy. You’ve got content to ideate, assets to build, and campaigns to manage— and it all needs to be delivered on time and on brand. Ideally, your team would concept and shoot every asset to perfectly merge imagery and message for every deliverable. But business deadlines and budgets don’t always allow time for careful creativity—and 62 percent of creative marketers say creating original imagery requires time and effort their team can’t afford.
In the increasingly competitive OTT market, competition for viewers is high. Providers must find ways to not just deliver compelling content, but to deliver compelling viewing experiences. In this whitepaper, you’ll learn about the critical challenges facing OTT providers today and how they can be overcome to provide the broadcast quality experiences viewers expect, regardless of the device in use or the viewers location in the world.
Are you ready to keep your subscribers happy and away from your competition?
Download this free white paper OTT 3.0: How to Build a Better Mousetrap and learn:
Why personalized content discovery is so important to viewers – and to the success of your business
How to avoid internet congestion by leveraging technologies like a CDN
The importance of global network scale to meet spikes in consumer traffic
The impact of advertising on viewer abandonment
There are a number of factors contributing to the growing popularity of streaming live events or offering content on demand, from anywhere, any time, on any device. Live streaming major sporting events such as the Superbowl or the Olympics is now a viable alternative to broadcast TV. And as Limelight’s 2017 State of Online Video report reveals, the average number of online viewing hours is almost six per week. However, as viewer expectations continue to rise, keeping audiences happy and engaged isn’t easy.
In this white paper we discuss current trends and what to expect in 2018. We examine the role Content Delivery Networks (CDN) can play in optimizing the delivery of online video content at global scale, and the technologies available to ensure the lowest latency delivery possible.
Why sports leagues are enthusiastic about live streaming their events
How content distributers can differentiate their services
The apparent challenges of delivering live and on demand v
Live streaming is attracting viewers online to watch major sports events, play games, participate remotely in educational
opportunities, and bid at live auctions. But today, the latency of online video stream delivery is typically too long to provide the
viewing experience users expect, resulting in unhappy viewers and lost revenue. Fortunately, new live streaming technology
makes it possible to deliver live streams in less than a second, enabling exciting new experiences that engage viewers in multiple
ways. For organizations that need to distribute live streams, it’s about increasing audience size and revenue. For viewers,
watching streams in realtime with interactive data integrated with the live video enables new possibilities for how they can
interact with you and each other. Read this brief to learn how sub-second latency streaming enables new business opportunities
by making live viewing a more interactive social experience.
How to empower your workforce and IT. Access this short webcast to hear how new workforce trends have created a paradox between employees desire for greater flexibility and IT's need to control cost and data. Luckily, with a reliable partner like Dell, you can take advantage of our entire Lifecycle Services and Endpoint Security to make both groups happy while still cutting costs. In this webcast you'll hear...
- What workforce trends have impacted employee expectations of technology
- How IT can balance costs and security with employee happiness
- How to apply this approach to the 4 phases of the PC Lifecycle
- What solutions can help you save up to 25% of PC Lifecycle costs
Watch on-demand now.
Enterprise users today are busier than ever and have grown accustomed to convenience and simplicity when they use technology in their personal lives. To stay productive at work, they demand faster, easier access to IT services, no matter where they are. BMC Software is meeting the changing demands of service delivery with a new approach to IT self-service. MyIT lets you give them everything they need — all from one simple, intuitive app.
Imagine a world where users help themselves and you spent less time on trouble tickets and more time on strategic IT initiatives. No need to imagine, this world exists. Try MyIT today!
Published By: Zendesk
Published Date: Dec 02, 2016
The importance of agility in business is not breaking news. With the rise of technology, connectivity, and mobility, chances are that you’ve had to rework everything from logistics and operations to how you process employee payroll. Changing the way you work, and the tools you work with, extends to your customer base, too. These relationships also need to be maintained and are just as dynamic as what’s happening in-house.
Banks and credit unions face multiple challenges to operational efficiency: tightening budgets, limited headcount, a challenging regulatory climate, ongoing security concerns and others. Efficiency and process enhancements can limit the impact these challenges could have on your institution. The following five questions—and your responses—may help your financial institution (FI) as you look to drive operational efficiencies, improve compliance and security, keep account holders happy and attract new ones.
As with sports cars, performance is a top buying criteria for firewalls. Because if you can’t keep up with the traffic—real traffic, not traffic in the labs—your apps will be unhappy, and your users even more so.
It goes against every instinct, but displaying negative reviews on your website helps sales online and offline. And that's not all. Bad reviews can also increase customer loyalty and life-time value, provide unbeatable business insight and help you win back unhappy customers
In a changing business climate, you're only productive as the technology that supports you. In fact, having the right services can mean the difference between one more happy sale or one less customer. Don’t settle for "one less" - get the right solution for your business with RCN Business Services.
RCN Business Services offers a full suite of communications products and services to businesses of all sizes, including Internet, voice, video and network solutions.
We are a facilities-based provider that offers extensive fiber density with redundancy and superior performance. Spanning over 6,000 miles, the advanced fiber-rich network is completely diverse from other communications providers, enabling businesses to experience exceptional customer service, quicker installation and issue resolution.
RCN Business operates on three fundamental tenets: Partnership, Choice and Technology. These fundamental tenets guide how RCN Business approaches the sales process, addresses its customers, and supports its products and services.
Partnership: The process starts with a dedicated RCN Business account representative actively listening and learning the needs, goals and challenges of a business. The trained and experienced RCN Business staff then delivers a customized solution.
Choice: RCN Business understands that one size does not fit all. The goal is to create a reliable, customized technology solution that contributes to a business’s success and growth.
Technology: Technology and customer support are critical to any business. With RCN Business owning and having full control of its network, businesses get local U.S. based operations, faster response times and a continuous monitoring for superior uptime.
Published By: NuCompass
Published Date: Jun 29, 2016
In the past, employees were more than happy to let their organization take care of every detail of relocation. Things are different today. Now employees want more control over the process because it can be such a disruptive event. There is technology now that can help you better partner with employees to create a successful relocation plan while controlling the cost and experience.
To succeed in today’s challenging climate, distributors must keep pace with change, manage the complexities of growth, and keep their current accounts happy while attracting new customers.
Download this white paper to learn how you can smoothly and efficiently grow a modern, integrated distribution business that customers will love. You’ll discover the five goals you can pursue to ensure your company’s secure growth:
• Attract and sell to eCommerce shoppers
• Convert one-time shoppers into business accounts
• Become the preferred supplier in your field
• Optimize for business efficiency
• Defend your current accounts
Companies struggle to find the right test data when testing applications which leads to bottlenecks, defects and constant delays. There is a better way and we want to show you how:
Join us for this webcast to learn:
- How Test Data Manager finds, builds, protects and delivers test data fast!
- How to get your testing teams moving towards self sufficiency with test data
Get your questions answered. Come away happy!
Recorded Aug 20 2018 60 mins
Prashant Pandey, CA Technologies