Per avere successo nella realtà competitiva di oggi, le aziende devono svincolarsi dai limiti imposti dall’infrastruttura IT legacy. L’acquisto di hardware e la manutenzione di enormi data center per l’esecuzione dei sistemi informatici appartengono al passato: la gestione e la manutenzione dell’infrastruttura sono semplicemente troppo costose.
Un recente sondaggio di Gartner ha rivelato che oltre l’80% dei CIO ritiene che l’Infrastructure-as-a-Service (IaaS) sia un’opzione perseguibile e il 10% degli stessi già la considera la scelta predefinita per l’infrastruttura. L’utilizzo di un’infrastruttura con un modello di servizio elastico e con pagamento in base al consumo non solo riduce i costi e le preoccupazioni, ma consente inoltre alle organizzazioni IT di dedicarsi all’innovazione per favorire la crescita aziendale.
To succeed in today’s competitive reality, businesses need to free themselves from the limitations of legacy IT infrastructure. The days of purchasing hardware and maintaining massive data centers to run IT must come to an end. Managing and maintaining your infrastructure is simply too expensive.
A recent Gartner survey found that more than 80 percent of CIOs consider Infrastructure as a Service (IaaS) to be a viable option and 10 percent of CIOs already consider it to be their default choice for infrastructure. Utilizing an infrastructure with an elastic, pay-as-you-go service model not only reduces costs and worries, but also frees IT organizations to innovate in ways that will enhance business growth.
IBM retained its position as a "Leader" in the 2017 Gartner Magic Quadrant for Application Security Testing.
Read our complimentary version of the Gartner report to learn:
Critical trends in the Application Security Testing market.
Why IBM maintained a Leadership position in a report that spanned 18 Application Security vendors.
Detailed criteria that determine how all of the vendors are positioned in the Magic Quadrant.
Published By: Mimecast
Published Date: Oct 25, 2017
Even as cyberattacks have evolved, phishing remains the number one threat delivery tactic. Why? Because it’s effective. That’s the bad news.
The good news is, your organization can effectively defend against phishing attempts with the right program in place. You can stand in the way of the abuse of your most mission-critical communications app. There are six key areas to consider.
Read this Gartner research note, Fighting Phishing: Optimize Your Defense, to advance your anti-phishing program.
Published By: Genesys
Published Date: Feb 21, 2018
The 2017 Magic Quadrant provides Gartner’s annual analysis of the contact center infrastructure vendors. The report examines the innovations driving the market and compares vendors based on completeness of vision and ability to execute.
Get the complimentary report now to:
• Compare contact center vendors and see which quadrant they are aligned to
• Review the latest market outlook including on premise and cloud deployment choices
• Learn what critical capabilities to consider when evaluating solutions and legacy system replacement
For the ninth year, we are honored to be positioned as a leader in the 2017 Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide. Gartner placed Genesys highest amongst all vendors in ability to execute and completeness of vision. We believe this unique position validates our mission to power the world’s best customer engagement solutions for organizations of all sizes, both in the cloud and on premise.
Published By: Genesys
Published Date: Feb 21, 2018
In the ongoing evolution of the customer experience, organizations continue to rely on phone and email while introducing new customer engagement channels. With the channel mix rapidly changing, it has become more important than ever to accurately identify and proactively deploy the next-best channels for engaging customers today and tomorrow.
Gartner Research has profiled 15 ways that organizations will engage customers over the next 20 years. This includes augmented reality, virtual reality and mixed reality immersive solutions which will be adopted by 20% of large enterprises by 2020. By learning which engagement channels will best meet your customers’ needs in the future and prioritizing those aligned with your business model, you can improve customer engagement and
Organizations are looking to use DXPs as they move from web-centric to more pervasive, multichannel digital experiences. This Magic Quadrant will help those responsible for a range of customer-, employee- and partner-facing initiatives find the most suitable vendor for their needs.
The implementation of a distributed order management (DOM) system no longer has to be a daunting endeavor. Gartner surveyed 17 DOM software vendors and interviewed 25 retail clients with recent DOM implementation experience to develop a best practices guide.
Read the report to understand the keys to a successful DOMS implementation.
Published By: SessionM
Published Date: Jan 24, 2018
Download Gartner’s latest Market Guide for Master Data Management of Customer Data Solutions to learn market definition, analysis and recommendations, the criteria necessary for evaluating marketing data management solutions and how master data sits in the middle of the 360° customer view.
The accelerating pace of technology innovation will offer organizations new opportunities to engage with customers as they build a digital business. Application leaders must be ready to translate habits of customer centricity into a new set of improved actions to support CRM and CX strategies.
Among all the trends and buzzwords currently shaking up the marketing industry, one concept is emerging as the one
to watch: customer experience (CX). Providing individual customers with the best possible experience is becoming the
top priority at the moment, even to the point where experience outshines product quality(!) as the main differentiator.
This is confirmed by a recent Gartner1
survey, in which 86 percent of participating companies listed customer experience
as the main factor for gaining a competitive advantage, compared with merely 36 percent in 2012.
In our 35-criteria evaluation of data management
platforms (DMPs), we identified the 11 most
significant ones — The ADEX, Adform, Adobe,
KBM Group, Lotame, MediaMath, Neustar,
Nielsen, Oracle, Salesforce, and Turn — and
researched, analyzed, and scored them. This
report shows how each provider measures up
and helps B2C marketing professionals make the
Because you don’t just deliver content. You deliver a customer experience.
We're honored that once again, we've been positioned as a leader in Gartner’s Magic Quadrant for Web Content Management (WCM). We believe this validates Adobe Experience Manager as a forward-thinking vision of what content management can be throughout an entire customer journey. And with the integration of Adobe Experience Cloud and Adobe Creative Cloud, we offer more than a content management platform. It’s a content management powerhouse.
Read the report and learn about Adobe Experience Manager’s strengths according to Gartner — and how you can bring those strengths to your own customer experiences.
Use of cloud computing services continues to grow rapidly as organizations migrate business applications and data to cloud-based software, platform and infrastructure services. Gartner estimates 2017 will see growth of 18% in spending on public cloud services and that cloud adoption will infuence more than 50% of IT spending through 2020.
Deloitte Global predicts that by the end of 2022 more than half of all IT spending will go to IT-as-a-service providers. In the 2016 edition of this survey, 56% of the security professionals responding said limitations on access to collect incident response data and evidence for forensic analysis was a key challenge to securing the cloud. Sixty-two percent said they were concerned about unauthorized access by outsiders, and 59% said they worried about access by other cloud tenants. Of the 10% who reported being breached, half blamed stolen credentials or compromised accounts.
Published By: Sitecore
Published Date: Aug 05, 2009
Organizations see Web content management as a pivotal solution component in driving new business value. Use this Magic Quadrant to understand the fresh vitality in the WCM market and how Gartner rates the leading vendors and their packaged products.
Published By: LogRhythm
Published Date: Feb 22, 2018
Security and risk management leaders are implementing and expanding SIEM to improve early targeted attack detection and response. Advanced users seek SIEM with advanced profiling, analytics and response features.
An IBM Security webinar featuring Gartner analyst Anton Chuvakin
Gone are the days of a clearly defined network perimeter, in which you can confidently rely on static rules to detect intruders. As the cyber threat landscape has evolved, so has the vendor landscape. With all the options available, do you know which threat detection solutions to invest in – much less which ones will still exist in five years?
Listen to this IBM Security webinar featuring Gartner analyst Anton Chuvakin to learn:
Similarities and differences between SIEM and UEBA solutions
Predictions on the future of these two markets
How QRadar’s single-platform approach to SIEM and UEBA can help you not only detect more threats, but also more accurately determine if a threat is real versus benign
HCM suite vendors are building out their offerings to address administrative, strategic and operational needs of users in multiple geographies, but solutions still vary. HR IT leaders should use this research to identify best-fit vendors based on their own critical product and service/support needs.
Gartner’s Critical Capabilities for Human Capital Management (HCM) evaluates solutions in the context of specific, important use cases and provides a comparative analysis. SAP SuccessFactors received highest use case scores for Core HR+Talent HCM Suites for Larger Global Org and European HQ’d Midmarket HCM Suite.
Solid-state arrays (aka Flash Storage) are improving at a rapid pace, while costs are of Flash Arrays are declining. Gartner has analyzed 19 Solid-State Array products across five high-impact use cases to quantify what's important to infrastructure and operations leaders.
ITSM tools automate the tasks and workflows associated with the management and delivery of quality IT services to the business. In its 2015 Magic Quadrant for IT Service Support Management Tools, Gartner compares 10 vendors on the vision and execution.
Published By: Commvault
Published Date: Jul 06, 2016
Today, nearly every datacenter has become heavily virtualized. In fact, according to Gartner as many as 75% of X86 server workloads are already virtualized in the enterprise datacenter. Yet even with the growth rate of virtual machines outpacing the rate of physical servers, industry wide, most virtual environments continue to be protected by backup systems designed for physical servers, not the virtual infrastructure they are used on. Even still, data protection products that are virtualization-focused may deliver additional support for virtual processes, but there are pitfalls in selecting the right approach.
This paper will discuss five common costs that can remain hidden until after a virtualization backup system has been fully deployed.