Published By: Workday
Published Date: Mar 02, 2018
To thrive in an outcome-based funding model, your institution needs an ERP and
student information system that is efficient and adaptable in order to channel more resources into learning
and support student success. Read the Ovum case study to learn how Broward College accomplished
this with one cloud-based Workday system.
This paper conveys how the pressure to increase customer satisfaction metrics with less funding will increase as companies look for new ways to differentiate their services and reduce customer churn. To get ahead, customer support organizations must maintain a focus on using the right measures of success. They need to empower agents to support more customers better, providing them with multiple, integrated communications channels, and they need to be dedicated to delivering the best customer experience regardless of the support request.
Hospitals and other healthcare organizations must contend with a daunting set of challenges when deploying mobile technology. Thatís why itís important to develop a carefully planned mobility strategy. To be successful, your strategy will need strong senior level leadership, commitment, funding and resources. An interdisciplinary team should be gatheredó including nursing, physicians, pharmacy, IT, ancillary care, biomedical engineering and financeóto develop a vision for a common technology infrastructure that supports all staff across the organization. This white paper highlights a five-step roadmap for building an effective mobility strategy.
Learn how to assess your options and select the automated time and attendance solution thatís right for your business.
Finding a time and attendance solution that fits your business can be overwhelming and frustrating. But it doesnít have to be. Thatís why Kronos created this helpful guide, based on the real-business experiences of our customers who, like you, converted manual or semimanual time and attendance processes into fully automated systems.
Find out how to cut through the hype and select the solution that best fits your needs, what you need to get funding and support, and what tough questions you should ask every vendor.
Published By: ServiceNow
Published Date: Apr 19, 2013
As an IT infrastructure and operations (I&O) leader you understand the business and IT impact of service management and automation (SMA). SMA done right will improve staff productivity, increase the quality of services, reduce operational costs, and improve the overall IT organizationís reputation with the business. That is why building the business case to secure funding and executive support for SMA is critical.