etiquette

Do you have days when you think everyone in the office is trying to drive you nuts? Last-minute requests piling up? Well, hang this list on the refrigerator in the breakroom. They’ll get the point.

There are etiquettes when it comes to being on a conference call. The following infographic exemplifies all the different kinds of conference callers. Avoid being the "musical maestro" or the "disorganized organizer" and learn your conference call etiquette.

Sales has changed – messaging and live chat is the new medium for initial sales conversations, not the phone calls or leisurely lunches of old. So how do you pick up on the essential signals and tones needed to build a connection with potential customers?

Polycom commissioned a global survey of 1,205 business decision-makers in 12 countries. What we found was both surprising and enlightening.

Does your email and web Acceptable Usage Policy (AUP) need a refresh? Shoosmiths Solicitors and MessageLabs combine to provide you with some top tips to ensuring your policy is fit for purpose. Click here.