Published By: Perimeter
Published Date: Jul 17, 2007
Read this interesting comparison about designing an intrusion defense strategy that identifies the value of business processes, and implements appropriate strategies to protect these systems using a layered defense approach is not only a good security practice, but also a regulation in many cases.
Published By: ProofSpace
Published Date: Jul 31, 2007
This paper details the processes by which ProofMark tags electronic records with a self-validating cryptographic seal that acts as a "tamper indicator" based on a true and provable time-reference datum. With this it is able to provide instantaneous and irrefutable proof of authenticity, no matter where the data resides or who has controlled it.
This paper provides an overview of costs of spam facing large organizations, such as multinational enterprises, universities, and governments, as well as small and medium sized businesses that own or operate networks used by employees and other end users.
Shopping for a contact-center solution can be confusing and frustrating, so let us do the leg work for you! This easy-to-use guide compares the major vendors offering contact-center solutions today, including Genesys, Oracle, Verizon and many others.
Published By: Ultimus
Published Date: Aug 16, 2007
Windows Workflow Foundation (WF) and the Ultimus BPM Suite compliment each other. WF can be used to extend the capabilities of Ultimus by performing specialized services. The Ultimus BPM Suite can be invoked by WF activities to perform workflows that are not simple and require extensive and robust human-centric capabilities.
Comfort & Security in the Cloud - Read this white paper to learn how communications as a service delivers superior technology stability and resiliency. Learn about the world of the contact center and the technology today that offers richness and more
"Service to our gym owners is our number one priority," said Linda Mason, Vice President of IT for The Little Gym International. "This clearly drove our decision-making process in searching for an outsourcer." Learn why OneNeck was their number one choice for outsourcing their IT services.
To maximize investments in mobile technology, companies must be able to measure productivity gains from mobile working. Professor Marco Iansiti of the Harvard Business School and Jay Jamrog, Senior Vice President of Research with the Institute for Corporate Productivity, offer advice.
Class of Service (CoS) functionality can help optimize network performance. For a successful deployment, network designers should identify all applications, understand requirements associated with each application, designate appropriate mapping for groups of applications and provide mechanisms in the underlying network to deliver CoS. CoS mapping and deployment are important; adhering to tested strategies and avoiding common misconceptions helps IT managers advance optimization across the wide area network.
Whether you’re implementing new technologies, upgrading existing infrastructure or evaluating current needs, consultants can help you identify and document the gap between your current situation and a desired future state. When an assessment is done correctly, it can provide a solid foundation for successful implementation and improvement. The consultant first interviews stakeholders, analyzes data, and compares your business against best practices or specific industry competitors.
A leader in its industry, adidas America recognized that it could increase its sales potential by automating many components of the sales process. Tim Oligmueller, sales force automation manager for adidas America, wanted to reduce the number of calls from sales representatives in the field to check on product availability, enabling them to capture "at-once" business and show customers that the company is on the cutting edge not only in footwear and apparel design, but also in customer service.
Chartered in 1973, San Francisco-based Spectrum Federal Credit Union serves over 12,000 members. When the issue arose on how to protect their members’ personal data residing on backup tapes, Spectrum FCU took no chances – they and their Techical Advisory Board made the decision to encrypt this important information with the help of NeoScale Systems, an undisputed leader in this emerging market.
On-demand computing is apparently in demand, at least in the eyes of data integration specialist Informatica Corp. The Switzerland of data integration, as some have called it, just announced availability of its first on-demand offering, which is specifically designed to handle data from Software-as-a-Service (SaaS) stalwart, Salesforce.com.
Published By: WiChorus
Published Date: Oct 12, 2007
Wireless technologies are migrating from complex hierarchical voice-oriented architectures to flatter, low latency, all-IP based designs – reducing cost and complexity for service providers while efficiently supporting real time IP services. Coupled with this trend is the migration to higher performance OFDMA air links with MIMO and AAS, providing much greater bandwidth with improved interference characteristics.
IT service providers need to offer services that deliver new business opportunities whilst increasing levels of availability, controlling risks and reducing costs. This paper provides you with practical guidance based on the practices in ITIL® V3 that will help you manage application and infrastructure changes and configurations.
This technical report will discuss the installation and configuration of Site Recovery Manager with the Dell EqualLogic PS Series storage arrays. It will cover setup, testing, failover, failback and troubleshooting. This document is designed to be used in conjunction with the Administrator Guide for Site Recovery Manager and assumes a prior knowledge of VMware Virtual Infrastructure.
Media coverage of Second Life typically favors the opinions of industry analysts and naysayers. All too often, the concerns of regular users are overlooked. In October 2007, as part of a larger survey, we asked more than 800 Second Life residents what advice they would give to real-world organizations establishing a presence in Second Life.
This white paper is intended to provide an overview of the mobile marketing options available to marketers today. It is designed for the person who wants an entry level perspective on the platform. Ultimately, this document is meant as a starting point in your pursuit for greater understanding of emerging media options, in this case mobile. After reading, you should have some idea of how to proceed to explore digital marketing for your brand.
This white paper is designed to provide the marketing generalist with the basics of the gaming industry and how to leverage game marketing tools to improve marketing effectiveness. It is not designed for a gaming expert but rather for the person who is curious about the space, believes that game marketing may have value for their brand, but is not well versed in the opportunities available or the dynamics of the industry.
Enterprise networks are going through massive change, and the convergence of voice and data including Communication deployments, upgrades, transformations and ongoing management remain a top priority. According industry analysts at Aberdeen Group, 61% are planning for Communications in the next two years. In order to get the most from their Unified Communications investment at the time of deployment and beyond, enterprises must leverage both active testing and configuration analysis techniques to certify and validate that environments are configured as designed.
Clarus Systems, Inc. has collaborated with IQ Services to deliver technology independent testing solutions that enhance end-to-end voice process lifecycle management within the contact center. The goal is to ensure a positive customer experience by incorporating voice testing and monitoring into every step of your contact center's life cycle - resulting in confidence that your solution works as designed.
Published By: CopiaTECH
Published Date: Mar 18, 2008
With the advancement of IT, technology has brought great improvements and new challenges. One such challenge is spyware: software designed to either capture your data or use your system for its own purposes. This paper discusses in detail various kinds of spyware and measures of protection against it.
Librarians looking to build electronic libraries face numerous challenges. This new white paper by Integration New Media provides a summary of best practices for building an eLibrary. From defining your audience and content requirements, through to choosing a technology solution that makes sense for your use cases, this paper will provide a strong checklist of items to consider. The paper also looks at the three types of users and the key elements of designing the user experience for your eLibrary.
Performance management is a subset of Performance Engineering, an emerging computer science practice which strives to build performance into the design and architecture of a system, prior to the onset of actual coding effort. Any technology which is measured can be managed easily. Find out how in this paper.
Published By: BlueHornet
Published Date: Apr 12, 2010
Every popular email client will display HTML content sent in email. However, not every email client has a "web standards" compliant HTML rendering engine. Therefore, the same email may render differently across different email clients. This whitepaper offers practical solutions to help designers, coders, and non-designers alike build a successful email that will render well across all email platforms.