Business buyers are more demanding than ever. They expect organizations to meet their precise needs through the life-cycle of interactions with B2B brands. This means providing today’s business buyers with consumer like-experiences that allow them to do their job better and easier, and making the complex simple. Download this white paper from Aberdeen Group to learn the five best practices to get B2B e-commerce right and how to achieve best-in-class performance in customer retention, revenue growth, and operational efficiency.
Is your organization truly meeting the expectations of your customers and delivering a differentiated experience that builds revenue growth and loyalty? Although there is currently a lot of focus on what constitutes the ideal digital experience, few organizations have successfully executed a strategy that takes the entire digital experience equation into consideration. Download this whitepaper now to learn the 5 keys to the digital experience equation and to read case stories on companies who have gotten it right.
Learn the 20 key commerce metrics that you should be tracking to measure and optimize your commerce results. For each metric, you will learn what it means, why you should be tracking it, industry benchmarks. Download the eBook now.
This paper provides a framework to help healthcare organizations achieve effective, affordable and measurable patient empowerment, encouraging populations of patients to take greater responsibility for their own care.
From the Era Before security to this current era of empowerment this infographic from BlueCoat provides a timeline navigates the rise of web commerce and the rise in securities which protect us. Starting with when web commerce began to grow and hackers took notice to now when Web Security is able to empower businesses.
Published By: Sitrion
Published Date: Feb 11, 2016
Internal communications is a critical component to your company’s success. You need to think about the role of internal communications more strategically than ever before. Not just in the face of change events like acquisitions or a major market shift, but also to align your employees behind your vision, your strategy, and to drive daily productivity. This only works if you can communicate effectively with them and excite them about their work. Reaching employees and engaging them will help you successfully meet your goals.
Published By: Sitrion
Published Date: Feb 11, 2016
An engaged workforce is a critical component to your company’s success. When employees are engaged and behind your vision and strategy, they are more motivated and focused on your organization’s business goals.
Today’s empowered consumers want to shop anywhere, anytime and they expect nothing less than a seamless experience with all their needs accommodated as they shift among mobile, digital and physical channels. They want the freedom and choice of online shopping, balanced with the comfort and immediacy of a physical store. They want to research and select items from their armchair, check out offers when they’re on the move and then try out products in the store.
Published By: Progress
Published Date: Oct 09, 2017
As the digital revolution continues to transform how businesses interact with their audiences, consumers are increasingly demanding new forms of empowerment. Companies must address these demands to craft a better customer experience, especially as more brands begin to engage their audiences through mobile channels.
Published By: Workday
Published Date: Nov 22, 2017
The critical trends that are reshaping the world of work are colliding with the changing demographic profile of the employees and shifting expectations of the work experience. Despite an uncertain future, there is optimism in the air.
The events of 2016 and early 2017 have set a course of change that brings the promise of more equity and transparency and more accountable decision making. An overarching theme of Empowerment permeates how business leaders. HR professionals, and employees are viewing the world of work, both today and in the future.
From the cloud or hosted, outsourced or as a managed service—what is the best way to deploy collaboration services? In this report, Forrester helps IT pros identify key priorities and create an optimal strategy for implementation.
Built using the IBM® InfoSphere® Information Server, IBM BigInsights® BigIntegrate and BigInsights BigQuality provide the end-to-end information integration and governance capabilities that organizations need.
Published By: Iterable
Published Date: Sep 07, 2018
Today’s consumers are more informed, diverse, demanding and well-connected than ever before. With nearly unrestricted access to shopping resources used for discovery, comparison, and purchase, consumers are able to shop at will, often independent of branded retailer guidance. This rise of consumer independence can be attributed to the emergence of technological advancements favoring consumer empowerment; however, the repeated failures of brands to proactively offer personalized, high-value shopping experiences at scale is a significant contributing factor of consumer exodus.
This has fostered an inclination among shoppers to become self-reliant in their pursuit of purchases, effectively shutting out promotional outreach from brands. Many brands continue to fall out of touch with their customers because they’ve lost sight of their customers’ true needs. Customer centricity has long been the foundation for modern marketing, but the brands which fail at creating deeply personalized market
In this eBook, Salesforce shares 4 elements of ITSM that are critical to IT empowerment, including:
• Self-service options
• Low –friction communication
• Reporting and dashboards
• A future-ready platform
Published By: US Bank
Published Date: Feb 02, 2017
The average organization spends up to 10% of its annual budget on T&E, making it one of the largest controllable areas of discretionary spending. Combined with the fact that up to 90% of employee expenses are incurred on business trips each year, this means accurate expense management is more important than ever.
Yet many organizations still rely on manual processes and paper-based tracking that can create serious expense management challenges for their finance teams: how can they control costs when they lack visibility into spending? Yet how can they increase visibility and control without sacrificing employee trust and empowerment?
Streamlining expense management can help organizations save money, gain efficiencies and maintain control while increasing employee flexibility and freedom. But there’s no such thing as a “one size fits all” solution—different organizations require different solutions to meet their unique needs. However, when they start to consider their options, nearly
This white paper examines how small and medium sized business can grow their businesses by streamlining their processes, creating employee empowerment, reducing IT costs, increasing productivity and improving their customers experience by implementing an integrated, real-time software solution.
Published By: Allbound
Published Date: Jan 13, 2016
In this ebook, you’ll learn how businesses are using technology and the cloud to transform their channel ecosystems into a model of collaboration and empowerment, injecting purpose and engagement into partner relationships, and building a channel-wide culture of customer success for both manufacturers and their resellers.
This white paper describes how cloud computing can help healthcare organizations reshape their business models and services, design innovative ways of providing better, patient-centered care, and empower consumers to take greater participation in their health.
Published By: BlackBerry
Published Date: Apr 13, 2010
Equipping staff with the right tools can enhance productivity, motivation and staff retention. Highly secure mobile email and data applications help mobile workers stay in touch and up-to-date with a wide range of business issues. Extending that streamlined anytime, anywhere access to mobile voice applications is the next frontier in worker empowerment.