To thrive in today’s global business economy, you need voice systems that keep your clients connected and your employees productive. Spectrum Enterprise provides next generation communications solutions that deliver superior quality and cost advantages with modern collaboration features to keep your workforce and clients connected.
Do you know your people as well as you know your customers?
Your people’s expectations and the way they work is changing. Employees are more diverse, mobile and technologically-savvy than ever before. HR processes are changing from focusing on transactions to knowing and engaging people.
Just as sales and marketing teams use data to develop actionable and informed insights about their customers, you need to do the same in HR to know your people.
Everything, from attracting and keeping the best talent, to creating better workplace experiences and increasing employee engagement and productivity, depends on smarter decisions. These in turn rely on more actionable insights.
These are only possible through accurate HR data and analytics. They are vital to address the people challenges you face, so you can make smarter decisions.
Discover in this guide how to improve visibility of your workforce with data-driven and actionable insights. Ultimately, it will help you know your people
The General Data Protection Regulation (GDPR) is the new legal framework that will come into effect on the 25th of May 2018 in the European Union. EU regulations have direct effect in all EU member states, meaning the GDPR replaces the current Data Protection Directive and applies to all EU member states.
The GDPR’s focus is the protection of personal data. In fact, GDPR is one of the biggest shakeups ever seen affecting how data relating to an individual should be handled—and it affects not just companies but any individual, corporation, public authority, agency or other body that processes the personal data of individuals based in the EU.
As gatekeepers and processors of personal data, HR and People teams have a crucial role to play in preparing for this step change. The rules on how data is kept and used will become much more stringent, and it’s vital that HR and People teams become more transparent, communicating to employees exactly how their data is processed.
In a world wh
In our latest survey report, we explore the growth challenges facing businesses and HR leaders in a rapidly changing landscape.
We surveyed over 500 HR leaders in leading organisations to explore their views on these challenges, and to find out how they are supporting people and leveraging people data to help them achieve their growth goals.
The survey revealed that:
• It’s the war for talent, again. The greatest challenges for growing companies are winning the war for talent, growing productivity and improving workforce visibility.
• Fast-growth companies share common traits in the way they manage and engage their people—we call this being a People Company.
• There’s a disconnect between managers and employees in terms of what being a People Company means.
• Becoming a People Company is a journey, with many organisations some way from embracing all aspects.
• People Science is a thing: there’s an appetite to leverage people data and analytics, but there are blockers in the way.
Published By: Mimecast
Published Date: Jan 16, 2019
Employees frequently become unwitting participants in attacks, aiding the lateral movement of threats through the distribution of malicious URLS and attachments or the exposure of sensitive data.
In this E-book, we’ll take a closer look into several email-related activities that employees often engage in that contribute to the spread of these insider (“hidden”) threats and then discuss what measures your organization can take to protect itself from these “hidden” threats.
Published By: Mimecast
Published Date: Jan 17, 2019
Two-thirds of all internally generated email sent is from employees communicating within an organization*. Yet most IT organizations only focus on inbound email when it comes to protecting against cyber-attacks. In doing so, they ignore the serious risks posed by internal and outbound emails and the actions of two at risk groups of users - the compromised and careless employee.
Mimecast Internal Email Protect extends the security capabilities of Targeted Threat Protection to provide advanced inside-the-perimeter defenses. Watch this on-demand webinar where Mimecast’s Chief Trust Officer, Marc French, and Cyber Security Strategist, Bob Adams discuss:
The top things to do to optimize your Targeted Threat Protection implementation and prepare for addressing the threats on the inside.
The multiple ways internal email threats start, and why human error nearly always plays a role.
The scale and impact of attacks that spread via internal email.
How to extend your current protection with Mim
To Keep Pace With Your Customers and Competitors, It’s Time to Leave Your Legacy Software Behind.
Legacy enterprise resource planning (ERP) systems struggle to keep up with the modern pace of business, and they fail to meet the changing needs of your workforce. Can your leaders quickly find and analyze vital data? Are your employees’ tasks and processes straightforward and efficient? Does your ERP software make it easier to support growth?
See how manufacturers upgrading to the latest ERP software from Epicor transform their business by delivering the visibility, efficiency, and productivity essential for sustained growth.
Do you know what your employees are doing on your
network? Do you know about the latest ransomware
attack your security team is battling? How about your
business partners? Are they secure?
With all of these questions swirling around in your head,
it’s hard to feel secure about network security. But there
is one thing that could help: a solid plan.
Perhaps you’re aware that your organization should
have a formal incident response plan. Or maybe you
already have one. But are you completely clear on all the
components that should make up such a plan? Or what
to do when things go wrong? Or how to get help when
you need it?
Over the next few pages, we’ll provide you with
some insight to help you build and strengthen your
organization’s incident response plan.
Published By: MobileIron
Published Date: Feb 12, 2019
The adoption of mobile and cloud technologies is driving massive change in organizations around the world. These new technologies enable organizations to streamline business processes, lower costs, and help employees work productively anywhere. However, securing mobile apps and cloud services requires more than passwords and legacy security approaches that aren’t designed for the mobile-cloud world.
Published By: Genesys
Published Date: Feb 08, 2019
A recent study from Knowlegde Executive clearly shows that that the deployment of cloud-computing technology in the African contact centre industry is growing with organisations adopting hosted, virtual and Contact-Centre-as-a-Service (CCaaS) solutions. Download at this page the report with all results.
Get the full study results to get insights on:
The impact on customer and employee engagement
The main pain points & challenges
The technology service provider check list
Find out why over 50% of African contact centres have adopted a cloud model
Published By: Genesys
Published Date: Feb 12, 2019
Artificial Intelligence (AI) is staggering in its speed of handling simple requests and automating conversations. But AI solutions are not enough for the best customer experiences. Human emotions sometimes demand the human touch that only live agents can provide.
Kate, Customer Experience AI by Genesys, combined with the power of human touch can improve customer experience, empower employees and dramatically reduce costs. This seamless combination of AI technology and humans, or “Blended AI by Genesys,” addresses the entire customer journey for the best possible outcomes.
Download the eBook and learn how Kate and Blended AI lets you:
Connect customer conversations
Create smart agent experiences
Start small and deploy fast with MicroApps
Published By: OC Tanner
Published Date: Feb 21, 2019
The workplace is constantly evolving. As we
approach 2019, major shifts in the work
environment will continue to affect the ways
companies do business. New research from the
2018 Global Culture Study uncovers 5 big culture
trends for 2019. Companies that are looking to
attract, engage, and retain top talent should
anticipate and leverage these trends to create
workplaces where employees thrive. Check out
the five latest culture trends and how you can
prepare for them.
Teleworking has grown 115% in the past
decade, according to the Society for Human
Resources. However, in 2017, a number of large
employers made headlines by abandoning their
telework initiatives, citing the desire to improve
communication, collaboration and teamwork. This
move was surprising to many for two reasons:
• Nearly three-quarters of millennials express
a desire to have more opportunities to work
• Employers can save $11,000 per half-time
Do employees who work remotely feel less
recognized, exhibit lower engagement levels or
experience less attention from their manager? To
find out, we conducted a regression analysis on
our 2018 survey of 5,000 employees nationwide.
The results presented on the following pages may
"Read this white paper to learn how a secure digital workspace can help you put people at the center of IT.
Create a happier, more engaged workforce
- Deliver the tools that fuel productivity
- Remove the temptation for shadow IT
- Boost security and simplify management"
"Learn how Citrix Workspace enables a flexible workplace that helps your organization become productive, innovative, and attractive to top talent.
In this eBook, you will learn how to:
- Empower employees and teams anywhere, on any device
- Simplify and improve both security and endpoint management
- Adopt new technologies more quickly and effectively"
Published By: Okta APAC
Published Date: Dec 19, 2018
Multifactor authentication (MFA) is a critical security requirement for every organization, regardless of size and industry. But not every MFA solution is created equal. Your investment in MFA should be well-thought-out. Not only does your chosen MFA solution need to meet the requirements you have today, but it needs to enable and secure the future growth and evolution of your business. This evaluation guide will help you understand the key factors you need to consider when investing in MFA.
Your MFA choice determines how well you can protect access to all your internal resources, as well as your ability to provide frictionless experiences for your internal employees and external customers. Your MFA choice also impacts your ability to grow your business and take advantage of emerging technologies and future innovations. As part of Okta’s identity-led security framework, Okta Adaptive MFA delivers on the key considerations that need to be part of your search for a solution that meets a
Whether you've had an employee referral program for years, are only in the initial stages of building one, or have never had one at all, this e-book is full of tips and advice on making your program the best it can be.
All those employees who access email, financial systems, human resources, and other core corporate applications; Replay for Exchange continuously protects and monitors the health of your Exchange data stores and allows administrators to quickly search, recover, and analyze mailbox content. With Replay for Exchange you can restore individual email messages, folders, or mailboxes to a live Exchange server or directly to a PST, thereby solving some of your most costly and time consuming challenges. Take advantage of these Free Trial Offer!!
The importance of nurturing a talented workforce cannot be understated. It enables your organization to perform effectively today, while also preparing you for future growth. But in reality, how many are companies actually nurturing their employees?
How important is compensation management in motivating your workforce? It is one of the top five job-satisfaction factors. Learn how to reward employees and yet hold steady on payroll costs in this complimentary SuccessFactors white paper.