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Published By: ASG Software Solutions     Published Date: Jul 20, 2009
Managing service delivery in todayís complex and dynamic business environments demands new and different approaches from IT. The explosive growth and the rate of change of information has brought particularly daunting challenges for IT that have contributed to incredibly complex underlying infrastructures. To get a true picture of all of the components necessary to support an IT or Business Service, you must access and bring together data that resides in disparate data silos throughout the enterprise.
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asg, sla, cmdb, bsm, metadata, itsm, metacmdb, lob
    
ASG Software Solutions
Published By: TRUSTe     Published Date: Jun 17, 2010
SureSource is a leading provider of direct-to-consumer ecommerce for major brands. As the owners and operators of leading ecommerce online stores, including BudShop.com, the official online store for Anheuser- Busch, SureSource is the premier partner in optimizing the online customer user experience for their partners.
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truste, suresource, ecommerce, budshop, a/b, optimization, user experience
    
TRUSTe
Published By: TRUSTe     Published Date: Nov 17, 2009
Best Practices, Do's, and Don'ts for Facebook, Twitter, as well as consumer review sites. TRUSTe shares insights into how to engage, interact, market, and reward friends and fans on the top social media platforms. Download to see how you can increase business on social media today.
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conversion rates, lead quality, response rates, ecommerce, lead generation, demand generation, conversion rates, privacy
    
TRUSTe
Published By: Compuware     Published Date: May 21, 2013
Creating Perfect Customer Experiences in e-Commerce
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compuware, compuware apm, e-commerce, application performance, user experience
    
Compuware
Published By: Heiler     Published Date: Feb 22, 2012
This International Study brought to you by Heiler Software AG and the Stuttgart Media University takes a deeper look into how to achieve measurable results in terms of margins, revenue, costs and product launches.
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heiler, software, mdm of product data, 360-degree, pim/product information management, multichannel commerce, print-catalog, e-catalog
    
Heiler
Published By: Bazaarvoice     Published Date: Nov 02, 2010
Each year, the Social Commerce Summit London brings together innovative brands and thought leaders to share best practices and trends in social media. This paper encapsulates the highlights and key learnings from this event.
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bazaarvoice, engagement, empowerment, uk shopper, channel switch, social media, twitter, facebook
    
Bazaarvoice
Published By: dynatrace     Published Date: Mar 04, 2015
Recent advances in online retail now let consumers shop anytime, anywhere. This access is unprecedented and as a result, e-Commerce has transformed the business model. Featured speakers from ULTA Beauty, the largest beauty retailer that provides one-stop shopping for prestige, mass and salon products and salon services in the U.S., discuss the retailer’s e-Commerce evolution that led to understanding and optimizing their customers’ online experience. Discover how ULTA Beauty: Gains full end-to-end visibility into user experience Captures the business impact of user experience and application performance Accelerates time to market for new functionalities and services
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beauty, e-commerce, user-oriented, retail, business, application performance, consumer
    
dynatrace
Published By: SAP     Published Date: Aug 31, 2015
Como transformar seus negócios em sucesso omnicanal
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e-commerce de sucesso, transformação digital, 10 etapas para um ecommerce de sucesso, mercado de e-commerce, b2b, b2c
    
SAP
Published By: Adobe     Published Date: Oct 05, 2016
Retailers are always searching for ways to enhance the in-store shopping experience. Now, beacon technology allows them to reach out to customers on mobile as they shop, to deliver special offers and real-time answers to their in-store questions.
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customer experience, ecommerce, customer relationship, customer
    
Adobe
Published By: Oracle OMC     Published Date: Nov 30, 2017
The headwinds facing traditional and online retailers in 2017 are numerous and well documented. Chief among the challenges: a sustained assault on established business models driven by changing consumer behavior and the competitive might of e-commerce giant Amazon. Large big-box players, such as Walmart and Target, are responding to the threat - and embracing the opportunity of e-commerce - by boosting online spending by hundreds of millions or even billions of dollars annually. Yet even the largest and most well-resourced players can’t simply spend their way to success. Competing with Amazon and adjusting to the changing demands of consumers means taking a hard look at the engines driving e-commerce and digital marketing operations, scouring for missed opportunities, and investing in the technologies that will fuel the innovations of tomorrow.
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Oracle OMC
Published By: Oracle OMC     Published Date: Nov 30, 2017
The headwinds facing traditional and online retailers in 2017 are numerous and well documented. Chief among the challenges: a sustained assault on established business models driven by changing consumer behavior and the competitive might of e-commerce giant Amazon. Large big-box players, such as Walmart and Target, are responding to the threat - and embracing the opportunity of e-commerce - by boosting online spending by hundreds of millions or even billions of dollars annually. Yet even the largest and most well-resourced players can’t simply spend their way to success. Competing with Amazon and adjusting to the changing demands of consumers means taking a hard look at the engines driving e-commerce and digital marketing operations, scouring for missed opportunities, and investing in the technologies that will fuel the innovations of tomorrow.
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Oracle OMC
Published By: Loop Commerce     Published Date: Mar 11, 2019
In the battle for e-commerce domination, few can stand up against Amazon's 2-Day shipping. It has taken the country by storm since it was introduced. Retailers have been forced to get creative and innovative to stay relevant in this on-demand society. Amazon threw a jab with its 2-Day shipping, but with GiftNow, Target just landed an uppercut.
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Loop Commerce
Published By: Lucidworks     Published Date: Aug 24, 2016
Download this eBook to learn how to optimize enterprise search and increase search relevancy using content, context, and the crowd to build better search applications.
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search engine optimization, seo, search relevancy, search applications, search intention, ecommerce search
    
Lucidworks
Published By: Global Payments     Published Date: May 02, 2019
Doing business across borders presents a whole host of unfamiliar challenges to today’s merchant. As technological advancement and increasing globalization unlock international markets, it’s tempting to imagine that a business model successful in one region can simply be transplanted into another. Not so. The logistics of domestic and international transactions have changed, and so too have customer expectations and preferences. Customer and merchants pain points have transformed and multiplied. In this report, we explore some of the core challenges businesses today face in their quest to succeed in global commerce. We offer an overview of how unified commerce can both resolve these issues and offer new advantages and standards of best practice, enabling your business to meet the demands of tomorrow’s customer, no matter their location, preferred payment method, and mode of contact.
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unified commerce, global commerce, payment convenience, payment speed, global payments technology, retail, wechat pay, alipay
    
Global Payments
Published By: Riskified     Published Date: Nov 04, 2019
To maximize success, eCommerce merchants need to be familiar with the unique shopping behavior and fraud trends of the holiday season. We’ve identified six key ‘sub-seasons’ and insights pertaining to geographies, channels and shipping methods - to give actionable tips to ensure a safe and profitable season. This report explores how merchants can stay competitive and boost revenue, while meeting the sophisticated expectations of holiday shoppers. What you will get from this report: 1. Tools to enable more cross-border eCommerce: Get insights to help you capitalize on the holiday season’s opportunities 2. Fraud trends for different segments of the holiday season: Better manage risk during the most lucrative quarter for eCommerce merchants 3. Insights on six key holiday sub-seasons: Identify unique consumer preferences to boost revenue
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Riskified
Published By: UPS     Published Date: Aug 22, 2018
The world is changing, and so are we. The e-commerce revolution continues to disrupt how goods and services are bought and sold, creating new demands and opportunities for our global logistics network. We’re making bold investments in advanced technologies to keep pace with this change, taking our integrated network to new levels of efficiency that translate into tangible sustainability benefits.ups.com/sustainability
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healthcare supply chain, specimen logistics, digital supply newtork, dsn, ups
    
UPS
Published By: Sage People     Published Date: Jan 26, 2018
Your essential guide to making a great user experience. Create more love for your business with our 12 top tips. A good experience means more sales. A bad experience will not only stop you converting customers, but will effect your reputation as a brand. Many websites offer the same or similar products and services—if your shopper can’t find what they’re looking for easily, they’ll simply move on to the next site. Alongside our partner and e-commerce expert INVIQA, we’ve compiled our 12 top tips to help refresh your website’s usability. These little changes are easy to implement and could make a big impact to your conversion rates.
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Sage People
Published By: Verio Inc.     Published Date: Oct 15, 2010
WordPress provides a versatile platform for everything your customers demand and is quickly becoming the industry standard for creating easy-to-manage websites that perform a variety of tasks to support online business.
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verio, ecommerce, whm, vps, hosting, cpanel, vps, blogging
    
Verio Inc.
Published By: Oracle     Published Date: Feb 26, 2014
This white paper offers a brief overview of how organizations can make best use of social data by implementing a framework to integrate social data with other enterprise and public or curated data. This framework provides a platform for uncovering new insights that can be fed into business intelligence and customer-experience-management systems in near real time to help marketing, sales, service, and commerce teams accelerate decision-making and create long-term, profitable customer relationships.
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oracle, srm, social, social data, enterprise, business intelligence, customer experience management, customer experience
    
Oracle
Published By: Oracle Social Cloud     Published Date: May 02, 2014
This white paper offers a brief overview of how organizations can best use social data by implementing a framework to integrate social data with other enterprise and public or curated data. This framework provides a platform for uncovering new insights that can be fed into business intelligence and customer experience management systems in near real-time to help marketing, sales, service, and commerce teams accelerate decision-making and create long-term, profitable customer relationships.
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oracle, srm, social media, social data, digital marketing
    
Oracle Social Cloud
Published By: SAP     Published Date: May 05, 2016
New Forrester report provides the analysis you need to make timely, critical decisions
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sap, ariba, vendor, business networks, b2b, ecommerce, finance
    
SAP
Published By: SAP Ariba     Published Date: May 05, 2016
New Forrester report provides the analysis you need to make timely, critical decisions
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sap, ariba, vendor, business networks, b2b, ecommerce
    
SAP Ariba
Published By: Emarsys     Published Date: Feb 15, 2018
Erwartungen hinsichtlich deutlich verbesserter Kundenerfahrungen (Customer Experience, oder: CX) treiben im Einzelhandel Investitionen in OmnichannelTechnologien voran, die eine Wettbewerbsdifferenzierung über Kernprodukte und Dienstleistungen hinaus ermöglichen. Gleichzeitig sind Einzelhandelsunternehmen auf der Suche nach neuen und umfangreicheren Funktionen. Derartige innovative Möglichkeiten eröffnen sich für Marketer im Einzelhandel mit AI-Technologien. Es ist daher entscheidend, dass Entscheidungsträger im Einzelhandel erkennen, ob ihre Unternehmen bereit dafür sind, AITechnologien zu nutzen und so die eigene Entwicklung zu Branchenführern effektiv zu unterstützen.
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vertrauen, selbstbewusstsein, aufbauen, marketing, emarsys
    
Emarsys
Published By: IBM     Published Date: Sep 08, 2016
Watch this short video to see how the right commerce solution can help you understand your customers like never before, and deliver exactly what they want.
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ibm, commerce, b2c, b2c ecommerce, ecommerce, cloud, customer engagement
    
IBM
Published By: ICG Commerce     Published Date: Feb 08, 2008
Watch what not to do when launching a search engine optimization (SEO) campaign to attract more visitors, leads and sales. This video covers keyword performance, ROI considerations, holistic approaches and ranking analysis.
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seo, search engines, search engine optimization, sem, search engine marketing, fathom, fathom seo, keywords
    
ICG Commerce
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