digital age

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Published By: Adobe     Published Date: Oct 05, 2016
Forbes Insights examined the ongoing transformation of HR through in-depth interviews with a number of senior executives and experts in North America and Europe, as well as third-party research.
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Adobe
Published By: Adobe     Published Date: Oct 05, 2016
Mobile apps are a core – and essential – component of the modern digital experience. Whether the organization is a consumer-facing brand, a B2B leader, or an enterprise seeking to enhance employee productivity, well-designed mobile apps that deliver a great user experience play a unique role in building engagement.
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mobile apps, mobility, mobile devices, customer experience
    
Adobe
Published By: Adobe     Published Date: Oct 05, 2016
Mobile apps are a core – and essential – component of the modern digital experience. Whether the organization is a consumer-facing brand, a B2B leader, or an enterprise seeking to enhance employee productivity, well-designed mobile apps that deliver a great user experience play a unique role in building engagement.
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mobile apps, mobility, mobile devices, customer experience
    
Adobe
Published By: Adobe     Published Date: Oct 05, 2016
The Succeeding in the Omnichannel Age report, produced by Econsultancy in association with Adobe, looks at the extent to which organisations take an integrated approach to marketing across different channels and use cross-channel campaign management tools.
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cross channel, campaign management, campaign management tools
    
Adobe
Published By: Adobe     Published Date: Mar 21, 2017
This paper explores electronic and digital signatures and shows how Adobe solutions let you work with either approach, or a combination of the two. Adobe Sign is an Adobe Document Cloud solution that manages signature processes from end to end, integrates easily with existing business processes and provides a quick return on investment.
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Adobe
Published By: Adobe     Published Date: Mar 21, 2017
This paper examines the ongoing transformation of HR through in-depth interviews with a number of senior executives and experts in North America and Europe, as well as third-party research.
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Adobe
Published By: Cleversafe     Published Date: Dec 07, 2012
A new storage method is revolutionizing data management, reducing costs while increasing reliability and security.
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paradigm, shift, digital, storage, revolutionizing
    
Cleversafe
Published By: E-SignLive by Silanis     Published Date: Jan 29, 2014
In property and casualty insurance, closing new business quickly is key. The longer you leave documents on the kitchen table for signature, the higher the risk of drop-off. Today, people are online. That’s where they want to do business, and they are rewarding carriers and agents who can provide a fast and convenient digital experience. This eBook shows you how P&C companies of all sizes are using electronic signature technology get documents securely signed online – on any mobile device or computer, from anywhere, in minutes.
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silanis, e-signatures, electronic signatures, insurance, property, casualty, security, legality, mobility, digital signatures, paperless, p&c agents, process improvement
    
E-SignLive by Silanis
Published By: Document Cloud for Enterprise     Published Date: Apr 23, 2015
This white paper illustrates how Financial Services industry can simplify document communication, reduce costs and speed business.
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fiance digital document, digital documents, benefits of using adobe document cloud, advantages of using digital documents, esign, finance
    
Document Cloud for Enterprise
Published By: Document Cloud for Enterprise     Published Date: Apr 23, 2015
This white paper provides information on the Adobe Extended Service customer care and the advantages of using it for achieving business success.
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esign, adobe extended service offering, adobe document cloud esign, digital sign, adobe solution, e-signatures, customer engagement, customer care
    
Document Cloud for Enterprise
Published By: Akamai Technologies     Published Date: Apr 13, 2018
How Lowe’s, a Fortune 50 retailer, transformed into a omnichannel commercial success with digital performance management. In this case study, learn how Lowe’s transformed into a performance culture and delivered: Over USD$1 billion in eCommerce sales driven with growth in traffic and conversion Slashed average page load speed by half Correlated site performance with sales impact using predictive analytics Established data-driven decision making for increased customer focus and revenue
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lowes, omnichannel, foundation, akamai, digital, performance, management, ecommerce
    
Akamai Technologies
Published By: Oracle     Published Date: May 30, 2017
In this document you’ll discover 1) 6 ways you’re letting your customers down 2) The 4 things you absolutely have to measure 3) The secret to optimisation 4) The proof: How OSN turned around its field service performance
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customer service, field service performance, optimisation, digital transformation, customer experience management
    
Oracle
Published By: IBM APAC     Published Date: Sep 25, 2017
Today, SAP’s solution portfolio looks very different and addresses different business needs than the SAP of a few years ago. Instead of primarily managing back-office enterprise resource planning (ERP) processes such as finance and the supply chain, SAP is evolving into a new type of software company that’s poised to enable digital business. Numerous acquisitions — including leading eCommerce solution hybris and cloud solutions Ariba, Concur, and SuccessFactors — and a new platform strategy based on SAP Hana, an in-memory computing solution, mean that the SAP core is positioned to support real-time digital business in the era of connected everything.
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digital transformation, architecture, business processes, best practices, customer engagement, employee engagement
    
IBM APAC
Published By: Q2 eBanking     Published Date: Jul 30, 2017
This report is intended to serve as a guide to an effective digital banking conversion/change management plan. From your initial kickoff meeting to post-launch, you’ll learn about the key components required for success. The framework is the result of interviews with Q2 personnel who have been personally involved in thousands of hours of digital banking conversions, across hundreds of FIs, with every major core banking system on the market over the course of the past twenty years.
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Q2 eBanking
Published By: CA Technologies     Published Date: Sep 25, 2017
These challenges stem from an increased focus on agility and scale for building modern applications—and traditional application development methodology cannot support this environment. CA Technologies has expanded full lifecycle API management to include microservices—an integration enabling the best of breeds to work together to provide the platform for modern architectures and a secure environment for agility and scale. CA enables enterprises to use best practices and industry–leading technology to accelerate and make the process of architecture modernization more practical.
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api, microservices, digital transformation, performance management, enterprise, developers, ca technologies
    
CA Technologies
Published By: Limelight     Published Date: Feb 16, 2018
Websites are indispensable for many companies to build their profits, but as the threat of cyber attacks increases, websites can also be a serious risk factor. Therefore companies need to simultaneously develop both the convenience and security of websites. This whitepaper outlines the optimal solution for smartly achieving these two aims at the same time.
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content delivery network, cybersecurity, ddos, waf, web application firewall, cdn, distributed denial of serivde, cloud security, ddos attack, digital rights management, drm
    
Limelight
Published By: Limelight     Published Date: Feb 16, 2018
DDoS attacks have long been known as the main form of cyber attack risk. “The Financial Inspection Manual” revised by the Japanese government’s Financial Services Agency in April 2015, identifies the risk of "DDoS attacks", and the need to take countermeasures is strongly emphasized. Other government agencies also acknowledge the frequency and severity of DDoS attacks. However, a clear method to completely prevent DDoS attacks has not been established yet. Why is that? What are the best measures that companies can take at the present time?
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content delivery network, cybersecurity, ddos, waf, web application firewall, cdn, distributed denial of serivde, cloud security, ddos attack, digital rights management, drm
    
Limelight
Published By: Limelight     Published Date: Feb 16, 2018
People today expect to have a compelling, interactive, and engaging digital experience. Few companies can exist without a website. In a lot of cases, the Internet is the main stream for their customers to gather information, and the performance of their website directly affects their business. So, what measures can companies take to prevent site delays and improve performance? This white paper will explain the mechanism of a CDN and points to consider when selecting a CDN service.
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content delivery network, cdn, digital content delivery, mobile delivery, global content delivery, live streaming, video on demand, video delivery, website performance, website acceleration, digital rights management, drm
    
Limelight
Published By: Limelight     Published Date: Feb 16, 2018
When it comes to delivering digital content, downtime isn’t the only concern. Today a poor user experience can be just as damaging as an outage. According to Limelight research, 78% of people will stop watching an online video after it buffers three times, and the majority of people will not wait more than 5 seconds for a website to load. Organizations looking to deliver great digital experiences for their customers often choose to deliver that content using Content Delivery Networks (CDNs). Using multiple CDNs to deliver these digital content experiences promises even greater levels of availability and performance. But it brings with it a host of questions. In this paper we’ll explore the 5 things you should know about multi-CDN in order to determine if it might make sense for your business.
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content delivery network, cdn, multi-cdn, multiple cdns, website performance, website acceleration, digital content delivery, mobile delivery, global content delivery, live streaming, digital streaming, video on demand, vod, video delivery, over the top content delivery
    
Limelight
Published By: IBM APAC     Published Date: Aug 25, 2017
Digital technologies have altered how people and businesses interact. Digital forces have created unprecedented levels of industry dislocation and are fundamentally changing business economics. To succeed in this disruptive environment,organizations will need to offer compelling new experiences, establish new focus, build new expertise and devise new ways of working. Business leaders will face a stark choice: Either digitally reinvent their enterprises, or watch as their businesses decompose around them. Successful Digital Reinvention will involve a fundamental reimagining of how an organization operates and how it engages with its environment.
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technology factors, market factors, macroeconomic, technological disruption, regulatory concerns, socioeconomic factors
    
IBM APAC
Published By: Oracle     Published Date: May 13, 2017
Each chapter is illustrated by examples from successful businesses that have embraced digital technologies and the best practices being implemented so that CFOs and their finance teams have the opportunity to become the new organisational wide digital guidance system for their business.
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modern finance, digital age, cloud, social, mobile, big data, big data analytics, digital transformation
    
Oracle
Published By: Microsoft     Published Date: Mar 23, 2018
Für Vertriebsorganisationen bedeutet die Ansprache, Gewinnung und Bindung von Kunden mehr als nur die Steuerung von Kontaktpunkten. Vielmehr zählt alles zwischen persönlichen und digitalen Kontakten dazu, und das gesamte Unternehmen sollte an der Kundenbindung beteiligt sein. Durch produktive Verbindungen und Beziehungen, die aufgebaut und gepflegt werden, können Sie das Vertrauen und Markenbewusstsein bei Ihren Kunden steigern. Customer-Engagement-Strategien beeinflussen alle Interaktionen, Prozesse und Entscheidungen – und sie sind der wichtigste Faktor für die Umsatzsteigerung. Bei einer branchenübergreifenden Microsoft-Umfrage unter Vertriebsleitern im Mai 2016 lag die Kundenbindung als treibende Kraft für das Umsatzwachstum auf dem ersten Platz, gefolgt von taktischen Treibern wie Automatisierung und Produktivität.
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skeptisch, zogerlich, aufgeschlossen, treibend, microsoft, verkauf, digitale
    
Microsoft
Published By: Microsoft     Published Date: Mar 23, 2018
Expectations for Customer Service continue to rise around the globe. Customers expect more from brands when it comes to convenience, resolution times, and agent expertise. Evolving customer preferences are tightly linked to innovations in digital technology, and brands must embrace both in order to keep pace with heightened expectations. The good news is that brands that can deliver on expectations are rewarded with higher rates of customer retention and loyalty. The Microsoft 2017 State of Global Customer Service survey polled 5,000 people from Brazil, Germany, Japan, the United Kingdom and the United States. We continue to find commonalities along with distinct differences between locals. And though people in all age groups are embracing new digital trends, millennials especially are shaping the way brands need to think about the future of customer service engagement.
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Microsoft
Published By: Savvis UK Limited     Published Date: May 14, 2013
Savvis has been hosting eCommerce platforms for nearly two decades. Internet retailers including easyJet and Hallmark Digital trust us to power their online success. Savvis offers a comprehensive portfolio of infrastructure, network and application management across the eCommerce ecosystem. No matter what you sell or where you are along the eCommerce journey, we can support your commercial goals with the speed of implementation, accessibility, security and affordability of a retail-ready cloud environment, with our Virtual Private Data Centre. Combined with our global data centre footprint and network options ranging from Tier1 public IP access to private, low-latency connectivity, the VPDC offers a resilient, made-to-measure solution for any eCommerce application.
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virtual, private, data centre, it foundation, ecommerce, platforms, internet retailers, online, virtual private data centre, security, affordability
    
Savvis UK Limited
Published By: Microsoft     Published Date: Oct 12, 2017
Customers expect more from brands when it comes to convenience, resolution times, and agent expertise. Evolving customer preferences are tightly linked to innovations in digital technology, and brands must embrace both in order to keep pace with heightened expectations. The good news is that brands that can deliver on expectations are rewarded with higher rates of customer retention and loyalty. The Microsoft 2017 State of Global Customer Service survey polled 5,000 people from Brazil, Germany, Japan, the United Kingdom and the United States. We continue to find commonalities along with distinct differences between locals. And though people in all age groups are embracing new digital trends, millennials especially are shaping the way brands need to think about the future of customer service engagement.
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customer service, customer loyalty, digital trends, multiple channels, microsoft
    
Microsoft
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