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Published By: Globoforce     Published Date: Apr 01, 2013
Joanna Geraghty from JetBlue can. JetBlue’s Lift program provides deep insights into the company’s performance and culture management, powered by peer feedback and directly linked to the airline’s core values
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case study, jetblue, engagement, culture, social recognition, globoforce, employee recognition, employee satisfaction
    
Globoforce
Published By: LogMeIn     Published Date: May 15, 2012
The way in which consumers communicate is evolving; they are rapidly adopting communities, web self-service and social media for both personal and business interactions. Customer support organizations must adapt their strategies in order to provide effective online tools to engage with the customer on the customer's terms.
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logmein, marketing, customer service, customer satisfation, customer feedback
    
LogMeIn
Published By: LogMeIn     Published Date: May 15, 2012
Having effective agents and happy customers can increase customer retention and the bottom line. New research by analyst firm Ovum and LogMeIn shows that the metrics associated with measuring the success of the customer service and support desk are changing. And it is essential for organizations to invest in the infrastructure that will prepare them for future success.
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logmein, marketing, customer service, customer experience, customer feedback
    
LogMeIn
Published By: Waterline Data & Research Partners     Published Date: Nov 07, 2016
Our recent primary research project solicited feedback from respondents to determine familiarity with, and plans for use of Hadoop ecosystem components. Download this white paper to learn more.
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Waterline Data & Research Partners
Published By: IBM     Published Date: Oct 28, 2016
In this webinar, you will learn: - How to create a safe environment for honest feedback so it’s an invitation, not an imposition - Best practices for collecting feedback, from unstructured conversations to regular pulse surveys - What to do with the data you’ve collected, and how to use insights to create action plans that result in happier employees and better business performance
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ibm, engagement social, employee engagement, kenexa
    
IBM
Published By: Oracle     Published Date: Oct 20, 2017
Ms. Pot’Vin-Gorman will discuss the challenges and strategies for navigating the transition to a cloud environment from the DBA’s perspective. She will include a look at how DBAs perceive these changes and challenges versus some of the realities of how their role and organization are impacted. This webcast will also cover considerations to successfully manage the change and achieve the greatest benefit from the migration to cloud. For database teams either planning to migrate workloads to cloud, or who are embarking on a path cloud, this is not a webcast you should miss!
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Oracle
Published By: IBM     Published Date: Aug 30, 2017
DevOps (short for development and operations), like most new approaches, is only a buzzword for many people. Everyone talks about it, but not everyone knows what it is. In broad terms, DevOps is an approach based on lean and agile principles in which business owners and the development, operations, and quality assurance departments collaborate to deliver software in a continuous manner that enables the business to more quickly seize market opportunities and reduce the time to include customer feedback. Indeed, enterprise applications are so diverse and composed of multiple technologies, databases, end-user devices, and so on, that only a DevOps approach will be successful when dealing with these complexities. Opinions differ on how to use it, however. Some people say that DevOps is for practitioners only; others say that it revolves around the cloud. IBM takes a broad and holistic view and sees DevOps as a business-driven software delivery approach  — an approach that takes a new or en
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devops, ibm, quality assurance, end-user devices, customer engagement
    
IBM
Published By: Oracle     Published Date: Feb 11, 2019
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Oracle
Published By: Reputation.com     Published Date: Oct 02, 2017
1.Meet the new consumer The migration to mobile and social media will challenge — and change — everything we know about consumer marketing. 2. Who owns your brand? Brand equity can no longer be bought. Online reviews now generate total market transparency for location-based businesses. Reviews tilt the balance of branding power away from companies and into the hands of customers. 3. The battle for brick-and-mortar customers is won or lost on the social web. To win, marketers must actively enlist customers as online advocates. Those who scale online review volume and quality will be rewarded with higher search visibility and more business at street level. 4. “Dark data” provides priceless operational insights Vast amounts of unstructured, unmined sentiment data on social media provides feedback about the customer experience that you can filter using thematic analysis and use to improve operations at the national or location level. 5. Business implications Online reputation stands betwee
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Reputation.com
Published By: Reputation.com     Published Date: Oct 02, 2017
1. Meet the new healthcare consumer The consumerization of healthcare, major demographic shifts, and the migration to mobile and social media are tilting the balance of power away from traditional healthcare marketers and into the hands of potential patients. 2. Online reputation is the new competitive frontier for marketers Healthcare brands are no longer controlled by marketers. Patient feedback about doctors and facilities online is leading to total market transparency for healthcare consumers. CG-CAHPS surveys only go so far in providing social proof. 3. Healthcare branding is becoming hyper-local In the search for providers, all branding is local – at the level of individual practitioners and facilities. Proliferating points of presence on the web make this a challenge that requires technology. But healthcare marketers who scale online review volume and quality will be rewarded with higher search visibility. 4. Business implications Online ratings and reviews stand between everyth
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Reputation.com
Published By: IBM     Published Date: Jul 02, 2018
Cloud has evolved from a technological innovation to an integral part of business. Companies in every industry are investing in Digital Transformation initiatives to evolve and grow; often, cloudbased platforms are foundational elements of these transformations, as businesses increasingly seek the flexibility and agility to roll out new software services in days or weeks, versus months or years. As Digital Transformation initiatives unfold, one key challenge is to modernize the data center to facilitate rapid delivery of new applications and services—while still ensuring that existing missioncritical applications remain high performing, available, and secure. Another challenge relates to new requirements for accelerating the analysis of organizational data to near real time, much faster than previously possible with earlier incarnations of Business Intelligence (BI). Agile businesses are demanding faster access to the information contained within operational and business data stores to
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IBM
Published By: OracleSMB     Published Date: Jan 04, 2018
Compliance and risk management issues affect small and medium-sized businesses. They are not just a concern for larger, public companies, but smaller companies have fewer resources to deal with the regulatory demands that affect them. Instead of hiring expensive external resources to ensure compliance, invest in financial compliance cloud technology to continuously monitor and provide feedback on your compliance efforts. It will lower long-term costs, improve collaboration, and increase confidence in data security and financial reports.
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OracleSMB
Published By: Trustpilot     Published Date: Apr 30, 2018
Finding a new way to convert visitors into buyers is always a top priority for any company. According to research, the average conversion rate on desktop across the globe hovered around 4% in Q4 2016. And in Q1 2017, statistics from SaleCycle claim the average rate of shopping cart abandonment sat at 75.6%! So how can we keep customers hooked and ensure your business generates more revenue? In this guide, you’ll learn how to: • Easily turn browsers into buyers • Leverage your social proof for increased sales • Use customer feedback to shape a great customer experience
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marketing, ecommerce, conversion rates, conversion strategies, onsite conversion
    
Trustpilot
Published By: SEMrush     Published Date: Nov 30, 2018
No matter how many “common rules” and “universal laws” of SEO have been invented over the years, certain tasks require a unique approach. At SEMrush, we use your feedback as the main source of insights and ideas for our future tools. We thoroughly analyse our customers’ workflow so that the tools we build are of maximum value to their users.
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seo, semrush, e-commerce, market analysis, strategy
    
SEMrush
Published By: Group M_IBM Q119     Published Date: Dec 18, 2018
Cloud has evolved from a technological innovation to an integral part of business. Companies in every industry are investing in Digital Transformation initiatives to evolve and grow; often, cloudbased platforms are foundational elements of these transformations, as businesses increasingly seek the flexibility and agility to roll out new software services in days or weeks, versus months or years.
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Group M_IBM Q119
Published By: Mist Systems     Published Date: Jun 19, 2019
With a surge of 25,000 devices and counting, Dartmouth College needed its new Wi-Fi to be fast, reliable and as smart as its students. In response, Dartmouth, based in Hanover, N.H., began deploying new campus-wide Wi-Fi from Mist Systems last summer. It expects to complete the project throughout the campus in three to five years, according to Bryan Ward, a network engineer at Dartmouth. The IT department manages the Wi-Fi through a cloudbased wireless LAN and can already see the benefits of better coverage and easier management. But the team faced difficulties when embedding the new system with Dartmouth's centuries-old campus architecture, which is less supportive of campus-wide Wi-Fi than modern architecture. The following interview has been edited for length and clarity.
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Mist Systems
Published By: Oracle OMC     Published Date: Nov 30, 2017
Lead scoring is an objective ranking of one sales lead against another. This not only helps align the right follow-up to the corresponding inquiry, it also helps marketing and sales professionals identify where each prospect is in the buying process. The process of defining lead scores improves alignment and collaboration between marketing and sales teams. After all, by jointly establishing an objective definition of a quality lead, sales and marketing can exchange better feedback on the quality of leads being passed to sales. Plus, lead scoring helps ensure that the best leads are followed up on immediately by prioritizing leads according to revenue potential and buyer readiness.
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Oracle OMC
Published By: Oracle OMC     Published Date: Nov 30, 2017
Demandbase and Oracle Eloqua introduce the next generation of B2B marketing by delivering Account-Based Marketing(ABM) directly into your MAS. Download this whitepaper now to learn more!
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Oracle OMC
Published By: Oracle OMC     Published Date: Nov 30, 2017
Your marketing budget and sales staff provide a finite set of parameters around how your business creates revenue. You need a way to get the most out of them while delivering on the brand promise and experience your customers expect. Enter Account-Based Marketing (ABM), the truest way to align your sales organization and marketing operations to drive holistic account interactions that yield higher returns. It’s the next generation of B2B marketing automation. According to Demandbase, “ABM is the process of identifying the companies most likely to buy, and then marketing to them. B2B companies understandably want to focus their marketing dollars on accounts with the highest potential to deliver sustainable revenue.”
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Oracle OMC
Published By: Alere Wellbeing     Published Date: Sep 26, 2011
Alere Wellbeing evaluation and client feedback have shown that incentives are a successful part of a comprehensive tobacco control strategy. This brief defines what premium differentials and surcharges are and provides best practices from our clients.
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alere, tobacco control strategy, free & clear evaluation, premium differential, surcharge, tobacco cessation program, quit for life program®, productivity, roi
    
Alere Wellbeing
Published By: Technomedia-Hodes iQ     Published Date: Apr 25, 2012
Get your complimentary copy now! Time to Switch: Knowing When and How to Make a Talent Management Solution Change lays out the hardball questions you need to ask to assess what you expect from your talent management system, and the five steps to take to determine if you're in fact getting what you need-and how to switch if you're not.
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human resources, talent management, hr management, employee, employee management
    
Technomedia-Hodes iQ
Published By: Oracle     Published Date: Feb 21, 2018
Why move your databases to the cloud? This video provides numerous facts and figures to help explain why businesses today are adopting Database as a Service (DBaaS) solutions like the Oracle Database Cloud Service at a breathtaking pace.
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Oracle
Published By: Oracle     Published Date: Feb 21, 2018
In this video, you lean how to use your Oracle Database Cloud Service. Find out how to: 1.Create SSH Keys 2. Create a Database Cloud Service Instance 3. Enable Secure Network Access to your Database Instance 4.Access Data with Oracle SQL Developer 5. Monitor Your Database Service Instance with the DBaaS Monitor
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Oracle
Published By: AWS     Published Date: Mar 22, 2018
Healthcare and Life Sciences organizations are adopting cloud-based workloads at a significant pace. A 2017 HIMSS study found that 65% of Healthcare organizations were using cloud-based services, and nearly 88% of those organizations were utilizing Software-as-a-Service (SaaS) solutions, which have become the preferred deployment method for many clinical application vendors. This eBook highlights advantages of using AWS to create and maintain cloudbased Next-Gen BI Solutions for Healthcare and Life Sciences organizations. This includes use cases from diverse organizations that have utilized AWS and APN Partners to manage and analyze data, and to discover insights otherwise obscured by the sheer volume of available information. Solutions from APN Partners can help your organization take the next step in building robust processes for making data-driven decisions that improve patient care, organizational processes, and innovative product development efforts.
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AWS
Published By: Intel     Published Date: Aug 17, 2017
5G will be a transformative force, offering enhanced mobile broadband and enabling a huge volume of machine to machine communications, based on its ultra-reliable, and low latency network. For comms service providers it puts them in a strong position to offer new services, including in the Internet of Things (IoT), visual computing, analytics, and enhanced mobility.
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Intel
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