Customer identity and access management (CIAM) is increasingly important for brands to deliver the seamless, secure digital experiences demanded by empowered consumers. As part of its Identity and Access Management Playbook, Forrester Research provides guidance to build a customer-obsessed IAM team that has the technical skills, business influence, and interpersonal attributes to architect a CIAM strategy and roll it out across functional groups.
Read the full report to learn critical considerations to make your CIAM team effective. Report highlights:
? Four essential roles for your CIAM team
? Why sharing and integrating customer data across organization barriers is critical for success
? The most important technical, business, and interpersonal skills to look for in CIAM candidates
Published By: Red Hat
Published Date: Sep 09, 2018
This assessment shows that enterprises adopt Red Hat Fuse because they believe in a community-based open source approach to integration for modernizing their integration infrastructure that delivers strong ROI. For these organizations, Fuse was part of a larger digital transformation initiative and was also used to modernize integration.
IDC interviewed organizations using Fuse to integrate important business applications across their heterogeneous IT environments. These Red Hat customers reported that Fuse has enabled them to complete substantially more integrations at a higher quality level, thereby supporting their efforts to deliver timely and functional applications and digital services. Efficiencies in application integration with Fuse have generated significant value for study participants, which IDC quantifies at an average value of $75,453 per application integrated per year ($985,600 per organization). They have attained this value by: » Enabling more efficient and effectiv
Published By: Cisco EMEA
Published Date: Nov 13, 2017
IT has the opportunity to completely redefine the role networking plays in the business. But that requires executing on a vision that continuously aligns the network to ever-changing business needs. Fortunately, the right network architectures and supporting technologies required to deliver on that vision are rapidly becoming available. Automation, programmability, self-protecting, and self-healing capabilities move IT away from “keeping the lights on” and provide more time and opportunity to serve as a strategic partner to business initiatives across functional areas.
Businesses today expect finance to play an extended role across departments, including IT, human resources, compliance, operations, sales, marketing, and most importantly, corporate strategy.To successfully deliver on this role, the finance function needs to play a bigger and visible role in real-time decision making and continuous planning. This report explores how, using cloud and analytics, finance leaders can leapfrog a few generations of technology and offer mature analytical feature/functionality and skills to the entire organization.
Published By: LogMeIn
Published Date: Mar 19, 2015
Remote support technology, including remote control, desktop sharing, and web collaboration, is one of the most popular platforms used across TSIA service disciplines. Today’s remote support solutions offer much more than just remote control for PCs, their functional footprint is expanding to include support for more devices and richer analytics for trend analysis and supervisor dashboards. Remote support solutions are typically well regarded by users, consistently delivering one of the highest average satisfaction scores in TSIA’s annual Global Technology Survey. Service executives should acquaint themselves with the new features and capabilities being introduced by leading remote support platforms and find ways to leverage the capabilities beyond technical support. Field services, education services, professional services, and managed services are all increasing adoption of these tools to boost productivity and avoid on-site visits. Download this white paper to learn more.
Published By: Nextgen
Published Date: Aug 08, 2017
Meditouch helps integrate patient engagement across your practice and the care continuum.
Foster patient satisfaction and achieve front office efficiency.
YourHealthFile patient portal for convenience, transparency, and communication.
Patient-generated data alleviates staff burnout via manual duties; prevents bottlenecks.
Easily refill Rx, reduce no-shows, quickly fill cancellations.
iPad functionality supports education and doctor patient relationship.
Garner better reviews, gain more online visibility, market your practice to new patients.
Published By: 3D Systems
Published Date: Feb 28, 2019
Ideal for engineers for prototyping and verifying designs
across a range of industrial and consumer goods applications,
the FabPro Elastic BLK material offers excellent compressive
characteristics and shape recovery with a realistic opaque
black rubber look and feel.
Quick printing and quick curing, FabPro Elastic BLK material
saves times and money versus outsourcing to a third party
for manufacturing. Suggested applications include:
• Overmolds, seals, grommets, grips and vibration
• Functional parts including dust covers, push buttons
and cable stress reliefs
FabPro Elastic BLK material expands the range of functional materials for 3D Systems' most affordable
industrial 3D printer, the FabPro 1000. Rugged and durable, the FabPro 1000 is designed for engineers and
designers who want to save time and money by managing their design and prototyping processes in-house.
An integrated launch plan was just the start for helping to transform a research organization into a commercial entity. A successful commercial launch of an FDA-approved specialty drug included project management support to a cross-functional client team and development of a dashboard tool to track each function’s progress.
A tool for finance leaders to unify disparate customer data with financial and strategic ROI
If you’ve found yourself sweating in a smoky billiard room, wondering what role customer data should play in finance—as well as in your company’s long-term strategy—this eBook will help you hone your pool shark skills.
Inside, you’ll find insights about….
• How to identify patterns in your customer portfolio, and why it matters.
• Avoiding four critical data billiard blunders.
• Key questions to ask while you’re segmenting your data.
• How to tell if your portfolio segmentation strategy is working with the right reporting.
This eBook will help you navigate the crowded billiard room of customer data and how you can use it to drive cross-functional value for your team.
Published By: 3D Systems
Published Date: May 15, 2019
Jigs and fixtures offer manufacturers a reliable process for delivering accurate, high-quality outcomes, whether for a specific part or feature, or for consistency across multiples of parts. Although the methodologies and materials for producing jigs and fixtures have evolved beyond the conventional metal tooling of years past, their position as a manufacturing staple remains constant due to the benefits they offer.
This eBook discusses the use of additive manufacturing (AM) for jig and fixture applications, and demonstrates how production support can be improved in terms of speed, cost and functionality. The applications included within this eBook offer a mere glimpse at what is possible with AM for production support. The examples chosen illustrate opportunities for applying design principles and technology capabilities that are transferable across a wide range of applications.
Published By: FusionOps
Published Date: Jul 25, 2016
Life science companies are adopting innovative cloud technology to provide a single source of truth for end-to-end supply chain decision-making.
Read this CIO interview to learn how H.D. Smith is using FusionOps supply chain intelligence software to improve efficiency, cost, and quality.
• How to improve time to actionable insights using a cloud platform
• How to improve service levels and forecast accuracy through deeper intelligence into the supply chain
• How to enable cross-functional collaboration to make better business decisions and drive performance improvement
Across industry sectors, the boundaries of the traditional enterprise
are blurring, as organizations open up their on-premise data and
application functionality to partner organizations, the Web, mobile
apps, smart devices and the cloud. APIs (application programming
interfaces) form the foundation of this new open enterprise,
allowing enterprises to reuse their existing information assets
across organizational boundaries.
Application release automation (ARA) tools enable best practices in deploying and promoting applicationrelated artifacts, properties, configurations and even data across an application lifecycle in a safe, predictable and repeatable manner. Gartner reports that using an ARA tool is key to enabling DevOps and achieving continuous delivery.
Wikipedia also defines five dimensions of scalability that can apply to ARA tools:
• Administrative scalability
• Functional scalability
• Geographic scalability
• Load scalability
• Generational scalability
This white paper will explain how each of these criteria is relevant when choosing an ARA product that is capable of scaling along with the growth of your enterprise.
Published By: Rackspace
Published Date: Feb 01, 2019
Rackspace Quick Start for Google Cloud Platform helps enterprises expedite their migration to Google Cloud using proven design, automation, and migration methodologies—all executed by Rackspace experts who have deployed more than a million applications into the cloud.
By partnering with your company’s cross-functional leaders, our professional adoption team will fast-track your journey to the cloud—typically moving your first application(s) to the cloud within the first few weeks of the program.
This annual review includes an assistance with a disaster recovery (DR) simulation, audit of patch levels, and upl eveling the deployment tools to ensure they align with the infrastructure that may have evolved since deployment.
One of the agency biggest challenges is juggling multiple projects across departments while retaining complete visibility into finances, pipelines and resources management. Most agencies use multiple systems to handle each of these processes. According to The Drum Lab rats, to have “one integrated and user-friendly connected system would be the ideal solution.”
Five leading agencies tested the WorkBook Agency Management system in a recent Drums Labs workshop. Testers quickly discovered the wealth of functionality, the high level of usability and the full integration that WorkBook provides to agency businesses.
What this case study reveals is that, with the right leadership, it is possible to turn a company around and make it far more responsive and relevant to its customers, and as a result deliver growth and profits.
The upshot of D+M's cultural and business transformation has been a return to growth and profitability. The entire enterprise has played its part, which is why the annual Chairman's Award has recognized individuals who have lived the winning cultural values and achieved excellence in performance. Winners have included factory workers and services people. The firm also continues to innovate with HEOS WMS capabilities extending to the other brands. Customer experience continues to be an area of deep cross-functional focus, and feedback from customers provides a clear indication that the customer experience throughout their buying and ownership journeys is rated highly.
TIBCO Spotfire® Data Science is an enterprise big data analytics platform that can help your organization become a digital leader. The collaborative user-interface allows data scientists, data engineers, and business users to work together on data science projects. These cross-functional teams can build machine learning workflows in an intuitive web interface with a minimum of code, while still leveraging the power of big data platforms.
Spotfire Data Science provides a complete array of tools (from visual workflows to Python notebooks) for the data scientist to work with data of any magnitude, and it connects natively to most sources of data, including Apache™ Hadoop®, Spark®, Hive®, and relational databases. While providing security and governance, the advanced analytic platform allows the analytics team to share and deploy predictive analytics and machine learning insights with the rest of the organization, white providing security and governance, driving action for the business.
Published By: Gigamon
Published Date: Feb 21, 2019
Download the latest Gartner report Align NetOps and SecOps Tool Objectives with Shared Use Cases and see why your NetOps and SecOps teams need to unite. The research looks at opportunities to create a faster, more secure network by strengthening crossfunctional communications and improving toolset usage. Learn how sharing tools, skillsets, common goals and best practices can result in a higher-performance network with reduced overhead and an optimized budget with less waste.
In the modern digital age, traditional
barriers to entry and time to market have
fallen. Agile businesses can turn an idea into
an app, host it in the cloud, and quickly deliver
it to millions of customers on their chosen
devices and platforms. In comparison,
many larger enterprises miss new business
opportunities because they’re mired in
managing complex, legacy infrastructure,
inefficient cross-functional workflow and
approval processes, and lengthy audit
and compliance requirements.
Since when did budgeting become a process that companies dread? Just say the word “budget,” and you’ll elicit at least a few groans or eyerolls from teams outside of finance. It’s daunting: the weight of the next few years rests on a couple of forecasts, financial projections and line-item lists. As a result, cross-functional teams are under a lot of stress to ensure that their cases and arguments are heard. In some ways, the budgeting process almost feels combative.
According to Gartner, "supply chain leaders responsible for quality management are shifting to software solutions that standardize processes, optimize data and ensure compliance. This research provides guidance for structuring a process for QMS software selection."
Download this Gartner Analyst Guide to learn:
Key challenges in the QMS software selection processes
What to expect from different QMS solutions across the market
Analysis of the current state of quality management to help define software requirements
Self assessment questions and commonly sought QMS system functionalities to use in your decision making process
As advanced technologies catapult manufacturing into the future, find out how to manage the most complex business challenge in generations.
Read this briefing to discover:
• why I4.0 transformation demands a cross-functional approach
• how to get planning for I4.0 transformation the right way round
• how to identify the best opportunities to create value
• critical enablers for I4.0 transformation
• five questions to ask for smarter I4.0.
Competitive enterprises that embark on big data strategies do so with the expectation that their businesses will transform. They don't just want answers from the data they collect and analyze, they want results. Be it with small, fledgling trials or large, cross-functional efforts, these enterprises want to see clearly how big data can make a difference - with their customers, their processes, their bottom lines and, most important, with growing the business.
Catskill Hudson Bank has grown from its roots as a community bank serving Sullivan County, NY to providing services to business customers across five counties by merging small-town customer service with "a big-bank technology backbone." As a result of this growth and to better respond to today's business customers, the bank needed better connectivity, reliability, and functionality than its existing network could provide. Read this case study to learn how Catskill Hudson Bank can push over 30 time more data over its network than before with better reliability, speed, and security.