Disruptors now harness the power of digital to create new sources of
value that reduce costs, improve the customer experience, and scale
their offerings. Digital disruptors also enjoy a decided innovation
advantage over established companies: they are better able to
identify new opportunities, and move faster to take advantage of
In this intensely competitive environment, startups and agile firms are overturning incumbents with digital business models, products, and services.
There is a noticeable shift occurring in the world of order management. Traditionally, projects related to order-taking were spearheaded by the customer service department. Not anymore. The pressures of today’s global economy have forced supply chain functions to play a more direct and strategic role in reducing costs, improving the customer experience, and driving added value throughout the organization. Naturally, supply chain leaders now have a significantly higher rate of interest and involvement in order management initiatives.
Supply chain leaders work in a competitive environment, and in order to get ahead of the competition, they are increasingly turning to order processing automation solutions.
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In today’s global economy, innovation matters. For teams to innovate rapidly and with great frequency, they must be able to clearly communicate and closely collaborate.
Miscommunication, misunderstanding and misinterpretation only leads to costly errors, bottlenecked business processes and market misfires. Most of these issues are avoidable.
A convergence of low-cost but high-quality technology and a
highly competitive business environment is making video
collaboration a channel of choice for today’s information
workers and decision makers. The availability of relatively
low-cost technology—including high-quality video conferencing
equipment, high-bandwidth networks and easy-to-use applications
and tools—is bringing video collaboration within reach of today’s workforce.
The impact on innovation and productivity—as well as critical
business processes, from customer service to problem-solving—is only just starting to be felt.