Portals are becoming integral enablers of business and IT innovation for many organizations. From first-generation content aggregation portals to more sophisticated enterprise process portals, organizations have used portal solutions to improve productivity, streamline business processes, enable new Web-based product and service delivery models, and provide IT with a powerful platform for new and composite application development.
Customers’ expectations have never been so high. Yet, leaders at many banks and financial institutions still fail at providing a smooth, personalized, timely and relevant experience throughout channels. By leveraging the increasing amount of data about customers, bankers can create information to constantly improve their understanding of product usage, profitability, risk, buying behavior and financial needs. Access this white paper today to learn about expert solutions that can help you reinvent your business operations and create a customer-focused company. Read on now to explore more.
In today’s mobile, connected era, customers expect perfection from their service providers. With competitors only a click (or tap) away, companies have a strong incentive to deliver flawless operations. Online retailers have “set a high bar” in the way that they engage customers throughout the entire sales process—not just during the commercial transaction, but before, during and after the transaction. Can your insurance company meet the challenge?
This document introduces the reader to the concept of Enterprise Portals as a means of conducting business on the Internet. We continue on to a discussion of the value of using Enterprise Portals, combined with Service Oriented Architecture (SOA) methods, to tie existing processes and applications together to support the Enterprise.
Self-service Web portals enable governments to help citizens obtain information, apply for services and complete transactions more quickly than ever before. Download this paper to find out how, through the power of Web portals, IBM can help your government agency make information more accessible, and processes more efficient for citizens, businesses and government employees.
Regardless of what department you work in, it is business critical to ensure that your team members have easy and ready access to the latest information and project team members. Whether you work in sales, marketing, human resources, research and development, or any other functional area, you need a centralized virtual place where all of your team members can collaborate in realtime, share ideas and documents and be more productive online.
This paper provides a brief overview of Wiki and its emerging importance in the business marketplace. It describes ways in which many major corporations are taking advantage of this new social software to transform their business practices, and lays out a short set of guidelines to consider before implementing your own Wiki solution.