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Published By: LogMeIn     Published Date: Mar 19, 2015
Many organizations are making fundamental changes to their organizational structures, delivery models are changing, support organizations are adding new capabilities, and mission statements are changing at breakneck speed. Our support organizations are adding new services, taking on new roles and responsibilities, engaging in different ways with their customers, and consolidating many operational functions to create a scalable delivery model that is focused on customer success and outcomes within a cost structure that meets the company’s revenue, cost, and margin goals. This report will explore some of these issues, and how support organizations can make the shift needed to meet their customers' needs.
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delivery models, customer support, support services, service offerings
    
LogMeIn
Published By: Dell EMC     Published Date: Nov 04, 2016
As organizations continue to virtualize their infrastructures to gain higher levels of operational efficiency, VM sprawl and resource utilization are two key factors that can quickly create havoc for IT admins. In resource-siloed infrastructures, where multiple administrators are in charge of different pieces of the infrastructure, complexity continues to grow as mission-critical data sets and organizations grow. This is especially true in dynamic, mission-critical environments, where one wrong move or lack thereof could significantly impact an application, the end-user experience, or worst case, company revenue. The impact of hyper-converged infrastructures on IT has been profound. In fact, 85% of respondents to a recent ESG survey already use or plan to use a hyper-converged solution in the coming months. Though that number appears high, it is not all that surprising. ESG also asked organizations to identify which factors drove them to deploy or considering deploying a hyper-conv
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ubuntu, performance, windows, hyper-convergence
    
Dell EMC
Published By: Dell EMC     Published Date: Feb 23, 2017
As organizations continue to virtualize their infrastructures to gain higher levels of operational efficiency, VM sprawl and resource utilization are two key factors that can quickly create havoc for IT admins. In resource-siloed infrastructures, where multiple administrators are in charge of different pieces of the infrastructure, complexity continues to grow as mission-critical data sets and organizations grow. This is especially true in dynamic, mission-critical environments, where one wrong move or lack thereof could significantly impact an application, the end-user experience, or worst case, company revenue.
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Dell EMC
Published By: Atlantic Broadband Business     Published Date: Apr 30, 2018
In order to maintain their commitment to customer service, Girard Toyota looked to upgrade their outdated phone system. The antiquated system they were using was not only costly to maintain, but also inhibited their efficiency — inbound calls were not answered in a timely fashion, and when they were, the hold times were much too long. Calls were not being transferred to the correct representatives, causing frustration for both new and existing customers. The entire customer experience was negatively impacted, threatening to cost the company revenue and its prized reputation for superior customer service.
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girard, toyota, atlantic, broadband, business, solutions
    
Atlantic Broadband Business
Published By: Schneider Electric     Published Date: Mar 28, 2019
To win the colocation race you need to be faster, reliable, innovative and efficient –all while making smarter design choices that will ensure positive returns. Customers are demanding 100% uptime and always-on connectivity –be it small enterprises to large Internet Giants–and colocation providers need to meet these expectations. The growing adoption of prefabricated data centers allows just that. With the undisputed benefits of prefab modules and building components(like speed or quality),colocation providers can manage their business today, and deploy faster in the future. Chris Crosby, CEO for Compass Datacenters, is well-known for his expertise in the data center industry. From its founding in 2012, Compass’ data center solutions have used prefabricated components like exterior walls and power centers to deliver brandable, dedicated facilities for colocation providers. Prefabrication is the central element of the company’s “Kit of Parts” methodology that delivers customizable data center solutions from the core to the edge. By attending this webinar, colocation providers will: • understand the flexibility and value delivered via the use of prefabricated construction • Hear the common misperceptions regarding prefabricated modules and data center components • learn how prefabricated solutions can provide more revenue generation capability than competing alternatives • know what key things to consider when evaluating prefabricated data center design
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data centers, colocation provider, schneider electric, - modular data centers, prefabricated data center
    
Schneider Electric
Published By: MobileIron     Published Date: Aug 02, 2017
Reasonable, common-sense security standards are becoming law in many regions of the world. In Europe, the General Data Protection Regulation (GDPR), enacted in April 2016, will become fully applicable on May 25, 2018. GDPR will bring the European Union (EU) under one comprehensive and harmonised legal system for data protection and privacy. The monetary penalties and reputational damage of noncompliance with GDPR are substantial – the maximum fines are the greater of 20 million euros or 4% of the company’s worldwide revenue.
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data security, regulation, legal system, data protection
    
MobileIron
Published By: IBM     Published Date: Oct 20, 2015
This paper introduces the IBM Predictive Customer Intelligence solution, which is designed to help your company create personalized, relevant experiences for individual customers with a focus on driving new revenue.
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ibm, customer, predictive, intelligence, revenue
    
IBM
Published By: IBM     Published Date: Jun 13, 2018
In the digital era, businesses in every industry are becoming technology companies. New business models such as “product as a service” (in which traditional manufacturers and distributors are driving new revenue streams by integrating software-based services into their offerings) and new operational models, such as collaboration, social business, and mobile platforms, mean that nearly every company is deriving at least part of its revenue from cloudbased solutions. So, why are so many of these new cloud solution providers building their businesses on shaky foundations? The truth is, when your business is based in the cloud, you need more than on-demand leased compute and storage capacity. You need a cloud that is enterprise-grade, secure, and resilient. Equally important—and overlooked by too many cloud solution providers—you need a cloud platform that is able to grow your business into the future, supporting next-generation functionality like Artificial Intelligence (AI). No matter wh
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IBM
Published By: Infomatica     Published Date: Mar 05, 2014
Knowing more about a customer’s relationship with your financial services company is key for growth. Discover how emerging data tools can help you improve customer centricity and find new revenue opportunities, unlocking the value of customer information.
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improving revenue, customer experience management, financial services, best practices, customer information, solutions
    
Infomatica
Published By: CA Technologies     Published Date: Aug 22, 2017
The world of computing is changing before our eyes. Industries that had a consistent and predictable business model for generations are being turned upside down. In the digital economy, a seamless customer experience is critical. Whether a retailer is exploring new innovative online selling strategies or a bank is determining how to anticipate customer needs for new services – a high performing and scalable IT ecosystem is key to success. At the end of the day, as an IT leader, you need to help your business anticipate opportunities, drive growth and proactively prevent threats to your company’s revenue.
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proactively manage, remediate faster, improve productivity, collaborate efficiently, application performance, ca technologies
    
CA Technologies
Published By: TIBCO Software     Published Date: Aug 13, 2018
There are so many opportunities for businesses to collect data that getting a clear picture of all of it can be an uphill battle—and leveraging it for insight can be nearly impossible. But whether you are a start-up or a multinational conglomerate, not taking advantage of the available data is a mistake you cannot risk making. According to a 2016 McKinsey & Company study, over the past three years, digital leaders have achieved revenue growth five times greater, an operating margin profit eight times greater, and a return to shareholder value two times higher than laggards. Companies today need a closed loop system that combines data, insight, and action. Download this paper to learn about the goals of a system of insight (SOI), the common set of technologies that all systems of insight need, and how an SOI can make a difference in your business.
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TIBCO Software
Published By: Adaptive Planning     Published Date: Feb 07, 2011
With the 2011 budgeting cycle behind us, it's the perfect time to re-evaluate whether you're getting as much as you can out of your budgeting, forecasting, monthly reporting, and what-if analysis. Are your processes integrated, aligned, and collaborative? Do they help your company drive revenue and outperform your competition?
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adaptive planning, adaptive, budgeting cycle, fp&a, forecasting, budgeting, finance, budget, reporting, analysis, savings, asset management, investment software, capital, benefits, technology
    
Adaptive Planning
Published By: Adaptive Planning     Published Date: Apr 18, 2011
This webinar features real-world case studies from software companies that have fundamentally transformed their planning and reporting.
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adaptive planning, fp&a, software companies, planning, reporting, strategic value, performance evaluation, monthly variance report, company strategy, revenue growth, savings, asset management, investment software, capital, benefits, technology
    
Adaptive Planning
Published By: Adaptive Planning     Published Date: Jun 09, 2011
You will hear case studies describing how leading energy and utility companies worldwide have been able to move beyond Excel and save time, enhance companywide collaboration, and improve business decisions - ultimately resulting in higher revenues and profits.
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adaptive planning, fp&a value, key performance metrics, performance management solutions, collaboration, monthly variance reporting, capital spending, capital, taxes, benefits, technology
    
Adaptive Planning
Published By: Adaptive Planning     Published Date: Dec 05, 2011
Join us for an informative webinar and learn how easy it can be to create exceptional value through FP&A. You will hear case studies describing how leading energy and utility companies worldwide have been able to move beyond Excel and save time, enhance companywide collaboration, and improve business decisions - ultimately resulting in higher revenues and profits. And you'll also see a demo of how Adaptive Planning's award-winning software creates value for energy and utility companies.
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budget, forecast, energy, reporting application, investment software, adaptive planning, capital, technology, finance
    
Adaptive Planning
Published By: Adaptive Planning     Published Date: Dec 05, 2011
Join us for an informative webinar and learn how easy it can be to create exceptional value through FP&A. You will hear case studies describing how leading retailers worldwide have been able to move beyond Excel and save time, enhance companywide collaboration, and improve business decisions - ultimately resulting in higher revenues and profits. And you'll also see a demo of how Adaptive Planning's award-winning software creates value for retailers.
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business, finance, adaptive planning, management solutions, budget, forecasting, benefits, revenue, asset management
    
Adaptive Planning
Published By: Adaptive Planning     Published Date: Dec 05, 2011
Join us for an informative webinar and learn how easy it can be to create exceptional value through FP&A. You will hear case studies describing how leading financial services firms worldwide have been able to move beyond Excel and save time, enhance companywide collaboration, and improve business decisions - ultimately resulting in higher revenues and profits. And you'll also see a demo of how Adaptive Planning's award-winning software creates value for enterprise companies.
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finance, budget, business, management solutions, adaptive planning, financial services, revenue, profit, forecasting, reporting, capital, technology
    
Adaptive Planning
Published By: Adaptive Planning     Published Date: Dec 05, 2011
Join us for an informative webinar and learn how easy it can be to create exceptional value through FP&A. You will hear case studies describing how leading software companies worldwide have been able to move beyond spreadsheets and save time, enhance companywide collaboration, and improve business decisions - ultimately resulting in higher revenues and profits. And you'll also see a demo of how Adaptive Planning's award-winning software creates value for software companies.
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finance, budget, reporting, software, adaptive planning, revenue, profit, management solutions, benefits, technology
    
Adaptive Planning
Published By: Adaptive Planning     Published Date: Dec 05, 2011
Join us for an informative webinar and learn how easy it can be to create exceptional value through FP&A. You will hear case studies describing how leading insurance companies worldwide have been able to move beyond Excel and save time, enhance companywide collaboration, and improve business decisions - ultimately resulting in higher revenues and profits. And you'll also see a demo of how Adaptive Planning's award-winning software creates value for insurance companies.
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finance, business, budget, insurance firms, fp&a, adaptive planning, revenue, profit, expenses, capital, benefits, technology
    
Adaptive Planning
Published By: Workday     Published Date: Mar 02, 2018
Today’s professional services firms operate in a highly competitive environment where gaining new business, delivering profitable customer engagements, and hiring the best talent are continual challenges. Because professional services firms are uniquely people-driven organizations, it’s critical you have a solid strategy to find, develop, resource, and retain workers, since they directly impact company revenue and contribute the most to cost.
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competitive environment, customer engagements, hiring, company revenue
    
Workday
Published By: NetApp     Published Date: Feb 19, 2015
When your industry’s revenue projections flatten, how can you break away and continue to grow? Learn how Orange Business Services leveraged NetApp storage to reinvent their company by becoming a cloud services provider and exceeded their revenue goals of zero to €500 million by 2015.
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NetApp
Published By: Commvault ABM Oct     Published Date: Nov 13, 2017
The EU's General Data Protection Regulation (GDPR) is the most stringent and burdensome privacy mandate in the world. The penalty for major violations can be up to 20 million euros or 4% of your company's annual global revenue.
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protection, regulation, gdpr, data protection, global, revenue, risk
    
Commvault ABM Oct
Published By: Oracle     Published Date: May 20, 2019
Managing your company’s financials is the backbone of your business and is vital to the long-term health and viability of your company. Yet attention to your bottom line often takes a back seat during times of increasing revenues and growth. To continue applying the necessary financial rigor to support rapid growth, the accounting department needs the right tools to most efficiently do their job. This white paper outlines the 10 essentials of a complete financial management system and how the right solution can help you keep up with the rapidly changing business world.
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Oracle
Published By: MuleSoft     Published Date: May 17, 2016
MuleSoft surveyed 802 IT decision makers (ITDMs) globally to assess how organizations of all sizes are executing on digital transformation initiatives, IT challenges and the role of APIs to meet business goals. The survey results reveal challenges that are hindering IT’s ability to achieve digital transformation fast enough. Just 18% of ITDMs are very confident that they will succeed in meeting this year’s digital transformation goals. IT challenges are not only slowing down their ability to complete digital transformation goals this year, but they are also directly putting business revenue at risk. In fact, 66 percent of ITDMs said that their company’s revenue would be negatively impacted within six months. However, the survey found that IT teams are looking to APIs and reuse of existing applications, data and digital resources to speed up the pace of business.
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mulesoft
    
MuleSoft
Published By: IBM     Published Date: May 03, 2016
The new frontier for personalized customer experience: IBM Predictive Customer Intelligence This paper introduces the IBM Predictive Customer Intelligence solution, which is designed to help your company create personalized, relevant experiences for individual customers with a focus on driving new revenue. Along with explaining the architecture of the solution, this paper covers how the solution works.
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ibm, business analytics, ibm predictive customer intelligence
    
IBM
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