In today's business climate, IT organizations need to demonstrate their ability to add value. This white paper from Macehiter Ward-Dutton - an IT advisory firm that specializes in issues of IT-business alignment
What do the new ITIL® standards mean for a small business? This view into ITIL best practices in service management shows how you can maximize the business value of your technology. With an adaptable approach, aligning IT operations with business goals to achieve desired results for customers.
IDC studied 14 mobile and fixed-line service providers that implemented Tivoli Netcool and found that IBM Tivoli Netcool can help in big ways. It reduces costs by improving operational efficiencies and still allows you to deliver a high-quality custom management.
In the white paper, "Shopper Advocacy: Building Consumer Trust in the New Economy," you'll learn the results of a survey of 30,000 U.S. retail consumers, conducted by the IBM Institute for Business Value.
his executive level brochure provides the strategy behind Information on Demand (IOD), the 5 entry points to IOD and includes a summary of the 2008, information market analyst Ovum's independent evaluation of IBM's Information On Demand initiative which declared IBM to be at the "vanguard of the unified information management revolution."
Find and solve performance problems without adding costs
IBM InfoSphere Optim puts performance management in the spotlight! Optim solutions are designed to deploy quickly and easily out of the box for immediate benefit. Business-value assessment services are also available to help you design a custom solution - complete with full financial analysis.
Either way, you can realize immediate ROI interms of cost and performance if you keep performance-management best practices in mind.
Built on IBM's market-leading business rules management system and enhanced with capabilities for detecting time-based events, this offering drives more responsive actions to business opportunities or risk conditions, increasing the value of each customer, partner and internal interaction.
IBM Cognos BI offers complete perspectives on business intelligence and analytics through a single, unified workspace. Read the white paper and see how Power Systems runs Cognos BI applications-on distributed or consolidated servers-for greater business value as well as improved availability, virtualization, performance and energy efficiency.
Most organizations appreciate the potential benefits that customer can reap but many face difficulties effectively turning information into actionable insights. Read this white paper to learn how an effective customer analytics strategy can help drive top-line growth, avoid unnecessary costs and increase customer satisfaction. Understand where your organization is in its pursuit to gain deeper customer insights with four stages of organizational capabilities and associated customer analytics strategies: gain insight from the information explosion; share information internally and across value chain; move from reaction to prediction; and adapt business models that enable faster creation of value.
As companies throughout the world examine the business value of Cloud Computing, it is important to understand how cloud can lower IT expenses. Read on to learn about the savings of cloud computing when compared against traditional infrastructure.
Cabot Partners offers a glimpse into the market trends for SAP adoption in midsize businesses and imperatives for the supporting platform. A case is made for a simpler virtualized solution, designed for easy installation and operation and cost-effective scaling for growth.
Read this whitepaper to learn how Big analytics can improve your business decision making and enhance business innovation. Most of all what does it provide in terms of business value for big data.
Learn more about ‘Big Data and Business Analytics’ through IBM’s latest market leading solutions. Register and attend this complimentary virtual event on June 11 by IBM Business Analytics
Find out how organizations can use social approaches to create meaningful business value. This report is based on responses from more than 1,100 individuals and interviews with more than two dozen executives from leading organizations.
What is a workload-optimized system? Simply put, it is one that matches architecture to the needs it is purchased for. Systems performance is no longer defined only by the fastest processor or other leading benchmarks, but rather by the ability to deploy new services faster, with higher quality, and within financial objectives. Commoditization has led some to think that financial objectives will lead to Intel-based systems for all uses. In this Advisory, we show that this is not the case, and by way of example, we demonstrate how Power Systems can be less expensive for ongoing operational costs and initial outlay.