Hotels and resorts with function space may well have an opportunity to boost their
overall property revenue, given the escalating demand for function space and the
fact that many of them have already maximized the value of their guest rooms
through sophisticated revenue management capabilities. Success generally starts
with a next-generation technology solution that can empower sales and catering
personnel. Success also requires having in place the right organizational resources,
business processes and performance metrics.
DevOps cuts deep and wide through industries, company sizes, and technology environments. Yet, DevOps is never done — it’s about continual learning and improvement rather than an end state.
Puppet is here to help. We draw on the success stories and lessons learned at organizations that are already driving improved performance and better business outcomes with their DevOps initiatives.
This handbook captures five essential phases for mapping out a DevOps journey:
1. Build the business case for DevOps.
2. Address the biggest challenges to DevOps success.
3. Develop a performance-driven team structure.
4. Choose the right Tools and processes.
5. Plan your key implementation phases.
De nos jours, les magazines sont remplis d’histoires de réussites commerciales propulsées par la Business Intelligence (BI). La bonne nouvelle, c’est que vous pouvez croire ces histoires : la BI aide presque toujours à améliorer les performances et son potentiel est encore plus grand qu’il y a seulement quelques années.
This whitepaper reveals how Infor Dynamic Enterprise Performance Management (Infor d/EPM) offers intelligent business and financial performance management capabilities, so you can drive your overall business performance more effectively.
Enterprise mobile capabilities ideally complement, protect, and enable market-leading mobile applications to improve workforce productivity and intelligence and enable increased sales performance as a result. After a number of years of considering the relative value of various new devices, mobile device management (MDM) paradigms, development methodologies, new services, and new connectivity models, retailers are ramping up investments in enterprise mobility. Rugged devices can be part of this business outcome-centered approach, adding enterprise mobility to deliver great experiences and comparatively reduce the economic cost of doing so — importantly, doing so with continued ease in supportability, excellence in performance, and consistency in usability. Retailers are continuing to invest in deployment of secure ruggedized mobile devices for many reasons that are explored in this white paper.
Published By: 8x8 Inc.
Published Date: Feb 13, 2017
The migration of contact centers from on-premises to the cloud is well underway and dramatically changing how companies deliver customer experience. That’s the conclusion of this 2016 survey by 8x8 and the Contact Center Network Group (CCNG) of 154 contact center professionals in the U.S. and UK. The November 2016 survey results uncover a range of trends and opportunities that highlight the importance of analytics, the increase in remote working, and the integration of more non-voice channels into the contact center.
Download this complimentary report to learn:
Major business drivers that are leading contact centers to cloud
Surprising top method for measuring and improving agent performance
Concerns and obstacles around moving to the cloud
Increased prevalence of remote working and key challenges reported
The most popular non-voice channels contact center managers would like to incorporate
collaboration between Cornerstone OnDemand and researchers at Harvard Business School uncovers how the distance between two employees’ desks affects various performance measures.
According to the findings, placing the right type of workers in close proximity to each other has been shown to generate up to a 15% increase in organizational performance. For an organization of 2,000 workers, strategic seating planning could add an estimated $1 million per annum to profit.
Published By: Microsoft
Published Date: Feb 02, 2017
Download the Keystone Research whitepaper to see how top performing enterprises use their IT investments to store, process, and use data to make more effective, real-time decisions.
Keystone Research, a global economics and data-driven strategy consulting firm, interviewed senior IT and business decision makers at over three hundred businesses to uncover the relationship between Data & Analytics technologies and business performance. This research shows that companies who have developed the most sophisticated Data & Analytics platforms and apply these capabilities as a regular part of their business enjoy operating margins that are eight percentage points higher than lagging organizations. This translates to $100 million in operating profits on average for the more advanced companies in the sample controlling for factors such as company size and industry vertical.
Read on to find out how your business can:
- Simplify IT Management and Administration
- Improve Performance and Application Availability
- Reduce Total Cost of Ownership
- Enhance IT and Business Agility
Published By: Lightower
Published Date: Jan 26, 2017
Lightower's comprehensive suite of fiber-based solutions is trusted by over 40% of Fortune 500® companies with their mission critical networking needs. And with over 33,000 route miles of all-fiber network and over 22,000 service locations, Lightower provides the custom connectivity services to ensure optimal application and business performance.
Watch our video to discover the industries Lightower serves and learn how the Lightower Limitless Network at the center of everything you do.
In this report, you will learn why:
• Business stakeholders need better planning, insight, reporting and compliance.
• Why Oracle is a leader in Enterprise Performance Management.
• Modeling and management reporting are key differentiators as EPM moves rapidly to SaaS.
Published By: ServiceNow
Published Date: Jan 03, 2017
The scope and value that modern IT service delivery provides a business is increasing dramatically, according to a new research reportfrom Enterprise Management Associates (EMA).
And yet in some organizations legacy ITSM systems contribute significantly to reduced credibility for IT departments who fail to integrate with and support important business concerns. This lack of modern IT service delivery creates multiple issues for the enterprise, including:
Increasing divergence of IT and business performance
Rising costs due to service delivery complexity
Inability to measure and protect a business from potential risks
Informed by extensive research and two compelling deployment narratives, this report examines what EMA calls “next-generation ITSM” and its contributions toward optimizing changing IT and business requirements. EMA contrasts these advances with the risks of staying with legacy ITSM models and then evaluates and itemizes the risks of “doing nothing” by allowing legacy ITS
This study showed that as companies adopt cloud strategies for sourcing and building IT services,
they are both expecting and achieving significant gains in business key performance indicators
(KPIs) including revenue growth, strategic IT budget allocation, IT costs, quicker time to provision,
and increased ability to meet SLAs. Further, our study showed that as businesses increased their
orientation to cloud, these KPI benefits accelerated. IDC has identified five stages of cloud maturity:
ad hoc, opportunistic, repeatable, managed, and optimized (in increasing maturity), and while
there are immediate benefits from moving even from ad hoc to opportunistic, the benefits accrue
and grow as you move up the adoption curve. Organizations studied are realizing $1.6 million in
additional revenue and $1.2 million in reduced costs per cloud application.
Technology’s role in business and society has
shifted away from largely driving efficiencies to
innovating and creating engaging experiences
that attract and retain customers. Innovations and
business outcomes are fueled by a perfect storm
of technology trends in cloud, analytics, machine
learning, IoT and the emerging API Economy. The
convergence of these technologies has created
new opportunities for enterprises to improve
business performance by acquiring customers
faster while creating brand loyalty. The role of
technology expands the interaction with customers
beyond the core of the enterprise – away from
100% dependencies on systems of records –
and towards real-time, contextual interactions.
Businesses are a digital business or they are
evolving to become one. This requires enterprises
to re-think how they build software architectures.
The data center infrastructure is central to the overall IT architecture. It is where most business-critical applications are hosted and various types of services are provided to the business. Proper planning of the data center infrastructure design is critical, and performance, resiliency, and scalability need to be carefully considered.
Another important aspect of the data center design is the flexibility to quickly deploy and support new services. Designing a flexible architecture that can support new applications in a short time frame can result in a significant competitive advantage.
The basic data center network design is based on a proven layered approach that has been tested and improved over the past several years in some of the largest data center implementations in the world. The layered approach is the foundation of a data center design that seeks to improve scalability, performance, flexibility, resiliency, and maintenance.
Digital transformation isn’t a technology or a product. Rather, it’s a philosophy for using digital assets to change the way an organization runs. It involves realigning technology and modifying business processes to better engage employees, customers and other constituents of the extended enterprise. Digital transformation significantly improves the performance and reach of an enterprise and has become a top priority for IT and business leaders across the globe
Culture has become one of the most important business topics of 2016. CEOs and HR leaders now recognize that culture drives people's behavior, innovation, and customer service: 82 percent of survey respondents believe that "culture is a potential competitive advantage." Knowing that leadership behavior and reward systems directly impact organizational performance, customer service, employee engagement, and retention, leading companies are using data and behavioral information to manage and influence their culture.
Published By: Aon Hewitt
Published Date: Nov 16, 2016
The research is clear, organizations that create a culture of engagement see stronger business performance including customer satisfaction, sales, operating margins and shareholder value. This article explains the 5 Habits Best Employers practice to improve employee engagement and drive better business outcomes.
With the rise of companies such as Netflix and Uber, the marketplace is feeling the impact of “digital disruptors”—fast-moving, application-centric organizations that are taking advantage of digitalization to create thriving and market-changing business models.
In an effort to stay competitive, more enterprises are adopting multi-cloud strategies as a means “to optimize workload performance and cost” across their IT environment, both on and off premises.
The trend brief “Top Trends Driving the Need for Unified Cloud Management” discusses how a cloud management platform (CMP) enables IT organizations to accelerate IT services delivery and improve data center operations while maintaining control across multi-cloud environments. The brief highlights the VMware enterprise-ready cloud management platform based on VMware vRealize® Suite and powered by Intel® based server platforms.
Published By: Dell EMC
Published Date: Nov 04, 2016
Whether you’re dead set on winning the America’s Cup for Britain the first time like Olympian Sir Ben Ainslie or simply determined to keep your business competitive, success demands an infrastructure that can deliver quickly. Download the case study to learn how Ainslie’s British sailing team Land Rover Bar used innovative IT to deliver agility, reliability and speed in its bid to win, and how using hyper-converged infrastructure created a competitive advantage through improved performance and collaboration, reduced risk to critical applications, and provided the ability to spin up VMs in less than 15 minutes.
The digital economy is changing expectations for IT organizations, driving the need to rapidly provide resources to development, QA, and line-of-business teams to develop and roll out applications. While business wants IT to be more responsive, IT must address the need for speed with policy-driven governance, compliance, security, and performance.
In our eBook, “Top 3 Reasons Why You Need Cloud Management,” we define the need for cloud management platforms, expand on the requirements and take a closer look at how other organizations are deploying cloud management platforms to improve management of the entire IT services delivery lifecycle.
Global DNS performance and availability are critical to user experience. According to Gartner, “DNS is mission-critical to all organizations that connect to the internet. DNS failure or poor performance leads to applications, data and content becoming unavailable, causing user frustration, lost sales and business reputation damage.” But many businesses still rely on a single, often in-house DNS solution that lacks global scale and resiliency.
This white paper reviews the business advantages of implementing a high availability DNS architecture using redundant DNS services. You will learn:
- The critical role DNS plays in the user experience.
- The risks of relying solely on a single DNS solution.
- The added performance and reliability benefits of a high availability DNS architecture with a redundant managed DNS service.
- Criteria for evaluating a managed DNS service provider.
Published By: Dell EMC
Published Date: Nov 03, 2016
Small and midsize businesses grapple with the same massive data growth that’s challenging larger organizations, yet they have fewer resources to devote to managing the deluge. A new option from Dell EMC, powered by an Intel® Xeon® processor, is finally giving SMBs access to storage area network technology that’s affordable and easy to manage. Read this white paper to learn more now, including what this technology can offer in terms of benefits, performance, and more.
Published By: Riverbed
Published Date: Nov 02, 2016
"As companies undergo digital transformation, many IT organizations are embracing DevOps to better align with evolving business requirements, foster rapid innovation, and deliver high-performing services. But what IT leaders are failing to grasp is that this cultural shift also requires modifications to the underlying application performance management (APM) technologies and processes that have historically been used to manage IT service delivery.
Read this analyst paper to explore:
Key challenges IT organizations face as they roll out DevOps practices
Additional APM tools and capabilities needed to support DevOps
Recommendations for forming the right organizational structure and processes"