As the networks become ever more essential to business processes, they are also increasing rapidly in size and complexity. Many factors can affect network availability and performance—increasing traffic, configuration problems, failed network elements, changes, and more. Since not all of these problems are hard failures, managing the network to detect and correct business-impacting problems requires new tools, strategies, and initiatives. To deliver the availability and performance business demands, network management teams need to optimize fault management and ensure availability, unify fault and performance management, automate change and configuration management to ensure compliance, and automate IT processes. This integrated approach is called Automated Network Management (ANM).
IDC studied 14 mobile and fixed-line service providers that implemented Tivoli Netcool and found that IBM Tivoli Netcool can help in big ways. It reduces costs by improving operational efficiencies and still allows you to deliver a high-quality custom management.