Wisper Internet, www.wisperisp.com, is a wireless ISP serving 10,000 business and residential subscribers in Illinois, Missouri, Kansas, and Arkansas. Their network is comprised of 802.11-based radios using both the licensed and unlicensed spectrum. Created in 2003, the customer base has grown consistently because of Wisperís reputation for excellent customer service.
Wisper is always looking to improve network performance and customer service. Ian Ellison, Wisper CTO, and his technicians are always looking at the latest technology to stay on top of their game. All radios were operational, but some customers were experiencing latency and throughput issues which affected their ability to download data, upload information, and stream video. Specifically, they were looking to upgrade to gear that performs better in Near-Line-of-Sight (nLOS) situations and also provide a little bit more stability.
Read this case study to learn how Wisper Internet leveraged Cambium Networks for ePMP scalability and air fairness.