Do you know what patients are saying about your healthcare organization online? If not, itís time to find out. Neglecting your Online Reputation costs you new visits, admissions or more walk-ins.
In fact, 80 percent of Americans read online reviews before they choose a new doctor, according to Software Advice.
Online reviews have reshaped how healthcare providers are found, so itís critical to understand how positive reviews attract potential patients, how negative ones drive them away, and what you can do to turn satisfied patients into online advocates.
This guide will give you the fundamentals of Online Reputation Management, to help you:
- Earn more positive reviews
- Raise your search ranking
- Improve patient experience