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Understand and Engage your Customer to Deliver Value

Published By: IBM
IBM
Published:  Jan 08, 2016

Our webinar discusses the findings of the latest IBM Institute for Business Value study - based on a survey of 12,000 consumers in 24 countries. Our findings focus on the 3 essentials of retaining customers: customer knowledge, customer value and customer engagement. In this one hour webinar, you will hear how one of the nation's leading insurers implements these findings.



Tagsibm, insurance, customer, value, webinar, engagement