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Pega vs. Salesforce for Customer Service

Published By: Pega
Pega
Published:  Sep 11, 2015
Length:  11 pages

This paper is intended for customer service professionals who are considering the next CRM application for their enterprises. It compares two popular solutions, Pegasystemsí Pega Customer Service and Salesforce.comís Service Cloud, across five areas of functionality essential to meeting the complex customer service needs of the enterprise.



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