Unlike ShoreTel’s all-in-one, all-IP solution, the Avaya platforms have been adapted from legacy technology and assembled piecemeal. The result is a complex solution that can require extensive time and resources to manage.
By contrast, the ShoreTel Unified Communications system was designed from the ground up expressly for IP to provide a single, all-in-one solution that integrates a full range of communications capabilities.
The white paper walks you through direct apples-to-apples comparisons of different aspects of each solution, including:
- Deployment and management
- Redundancy and availability
- Scalability and upgrades
- Overall total cost of ownership (TCO)
- Customer satisfaction ratings