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Top 10 ways to improve digital experiences

Published By: Adobe
Adobe
Published:  Jan 31, 2013
Length:  30 pages

In this report, Forrester Research gives you the tools and processes you need to act on digital customer experience improvements across touch points like websites, mobile phones, and tablets.  Forrester recommends 10 tactics for evaluating digital touch points and determining customers’ needs, to ensure that digital experiences support business objectives while meeting customer needs.



Tagsweb experiences, adobe, digital experiences, forrester, mobile websites, mobile behavior, customer experience