Small-to-medium size businesses (SMB's) have limited IT staff and budgets, yet they still require a monitoring solution for cost-effective equipment diagnosis to maintain a healthy network. Use the following checklist to evaluate software vendors.
What Should you Consider?
• Is it an integrated product or must multiple add-ons be installed? • Can it be easily configured? • Does it have all the functionality you require? • Can alerts reach you in real-time? • Can one person manage the system? • Is special hardware required? • Will the vendor's customer service be there for you? • Is it affordable?