The issues facing IT organizations are varied, with many key deliverables being tied to providing the business with the information technology infrastructure and processes needed to drive effective decision making. Key drivers for IT leadership success include: • Developing and promoting alignment between business units and information technology. • Anticipating technology changes and initiating/developing an appropriate strategic response. • Providing and maintaining key operational aspects of the information architecture and IT ecosystem while supporting innovation. • Supporting business processes enabled by that architecture.
IT leaders, tasked to satisfy the needs of their own business units while satisfying the changing needs of all other business units, face a wide variety of challenges.
This white paper identifies the key issues that must be addressed and provides a clear strategy for solving them.